How does email sending work in Revi?

Revi's review system works automatically, sending email invitations to your customers after they make a purchase. These invitations are sent only to customers who have completed an order, ensuring that all reviews are authentic and verified.

How does email sending work in Revi?
Revi's review system operates automatically, sending email invitations to your customers after they make a purchase. These invitations are sent only to customers who have completed an order, ensuring that all reviews are authentic and verified.
 How are review request emails sent?
 Automated sending
 When a customer places an order, Revi automatically schedules a review request email.

• By default, this email is sent 7 days after the purchase.
• In Pro and Premium accounts, you can customize the timing to fit your strategy.

 Synchronization with order status
 For Revi to send invitations correctly, the order status in your store must match the one set in the Revi module.

• You can select one or multiple order statuses (e.g., "Shipped" or "Delivered").
• Once an order reaches the selected status, Revi detects it and schedules the email.

 Types of reviews that can be requested
 By default, customers can leave reviews for:
  The store (shopping experience and service).
  The product (quality and satisfaction).
  Google My Business (available in Pro and Premium accounts), helping you enhance your online reputation across multiple channels.
With this automated and customizable system, only customers who have actually made a purchase will receive a review request, ensuring verified and relevant feedback for your business.