How can I enable Questions?

Revi's Questions feature allows users to ask questions directly on the product page of your online store. It's an excellent way to build trust, resolve pre-purchase doubts, and boost conversions.

You can activate this feature from your Revi dashboard by following these steps:

1. Log in to your Revi admin panel.
2. Go to Widgets > Product Widgets > Questions.
3. Enter the editor and click on Status > Activate.

Once enabled, a field will appear on each product page allowing users to submit questions.

Questions submitted by users are stored in your dashboard under:

Questions > Pending

From there, you can:

• Read and moderate each question.

• Respond directly from the panel.

• Publish the question with your answer or discard it.

The answer will be displayed publicly on the product page, just below the question.

👉 You can also use the Questions > Products option to focus on answering questions for specific products only.

✅ This is very useful if you have many pending questions and want to filter only those related to the products that matter most to you.

• Increases customer trust by resolving real doubts before purchase.

• Reduces inquiries via email or phone.

• Generates useful content for other users (improves SEO).

• Encourages direct interaction between your store and customers.