Some orders are not sending the review request. What can I do?

If orders are not sending a review request, might be caused by two main reasons:          
It is possible you exceeded  the number of requests you contracted in your subscription.                                                                                                        
Check if the order status of your store matches with our dashboard options, otherwise please set your Revi’s panel to match with your shop’s categories (i.e.: sent status, completed status, delivered, etcetera)