Some orders are not sending the review request. What can I do?

If orders are not sending a review request, might be caused by two main reasons:          
  • It is possible you exceeded  the number of requests you contracted in your subscription.                                                                                                        
  • Check if the order status of your store matches with our dashboard options, otherwise please set your Revi’s panel to match with your shop’s categories (i.e.: sent status, completed status, delivered, etcetera)