Negative Review Management
Improve your reputation through negative reviews.
Negative reviews are a business opportunity to showcase your problem-solving skills and demonstrate your proactivity as a company.
Manage, control, and respond to both positive and negative reviews .
Positive reviews are crucial for a business's success, as 90% of users check reviews before making a purchase. Therefore, a company with poorly managed negative reviews suffers reputational and customer loss. Start managing your reviews.
Negative reviews aren't bad, poor management of them is.
Customers distrust businesses with 100% positive reviews. We are human and making mistakes is normal. Show your customers your proactivity and confidence through your responses.
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Negative review management system. Turn your negative reviews into positive ones.
At Revi, we offer tools to help you manage negative reviews and leave your customer as satisfied as possible despite their initial experience. We provide a chat where you can talk with the customer and reach an agreement, allowing you to then request a modification of their comment.