Receiving notifications when a review arrives and how long publication takes

If you want to know whether Revi notifies you when a review arrives, first check the notification settings for your user and store. Notifications can depend on the user, the selected store, and the review type.

1. Log in to Revi with the user that should receive the notification.
2. Check that this user has access to the correct store.
3. Review the notification settings for the user or account.
4. Test with a real review or a manual invitation linked to an order, not only with a preview.

A manually sent review may not be published immediately if it needs validation or processing. If it does not appear or the notification does not arrive, create a ticket with the store, the email address of the user who should receive the notification, the review or order identifier, and the approximate time of the test.