What happened to you?
Tell us what kind of problem you want to report and we will point you to the right channel. Each case is handled through a different route.
I want to report a specific review or question
Every review on a profile has a flag icon to report it, with or without an account. We review the flagged content according to our moderation policy.
I am a business and a review affects me
From your Revi panel you can reply and start a mediation with the customer. If you prefer, you can also use the content report channel like any third party.
I had a problem with a purchase at a store
The incidents channel is not available right now. We are completing its rollout and this page will be updated as soon as it can be used.
In the meantime: complain directly to the store and, if it does not respond, contact your local consumer office. If your case is about a specific review or about a company's behaviour on Revi, use the other options on this page. For anything else: [email protected].
A business is cheating on the platform
Fake reviews, incentives in exchange for reviews, impersonation, or only inviting satisfied customers. We review every report manually.
I want to leave a review and did not receive an invitation
If you bought from a shop and did not receive an invitation to review, you can request one. We verify the purchase with the details you provide before enabling publication.
The request starts from the shop's public profile, at the end of the reviews, on shops that support this channel.
If none of these options fit your case, write to us at [email protected].