logo Revi

Privacy policy

1. Communication with us:

Via email and contact form

Thank you for your interest in our website. Below we inform you in detail about the processing of your data.

We collect personal data if you voluntarily provide it when contacting us (for example, via a contact form or via email). Mandatory fields are marked as such, because in these cases we need the data to process your contact or open the customer account and the contact cannot be sent without your information. The data that is collected can be seen in the respective input forms. We use the data you provide us to process your enquiries. The legal basis is Art. 6 para. 1 lit. b GDPR insofar as your contact request is related to an existing or future contract. Otherwise, the legal basis is Art. 6 para. 1 lit. f GDPR, as the processing is necessary to fulfill our legitimate interest in the proper processing of contact requests. In order to correctly assign queries, it is necessary to provide personal data in this regard.

Once the processing is complete, your data will be restricted for further processing and will be deleted once the retention periods provided for in tax and commercial legislation have elapsed, unless you have given your express consent for the subsequent use of your data or that we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this statement.

Google Meet

We use Google Meet to hold online meetings (video conferences). You can also contact us by phone. If you want to use the option of an online meeting with us through Google Meet, you can decide if you want to use the Google Meet application to do so. If this is not the case, you can also open Google Meet through the browser without installing an app. If you decide to participate through the solution in the Google services suite. Google will be responsible for the collection of data through this page.

When using Google Meet, various data is processed. The amount of data processed depends on the information you provide before and during participation in an online meeting, as well as the way in which you participate in the meeting.

The following data is used when you participate in an online meeting: Specified username, your email address, if you have set it, your profile picture, language selection. In addition, so-called metadata such as date, time, meeting ID, and location are recorded. Also, you can participate in the meeting with or without video and with or without sound and also use the chat feature and send text or files through it. If you use these functions, image and sound files as well as data sent via the chat function will be processed. In principle, meetings are not recorded. However, should this be the case, you will be informed in advance and your consent will be requested.

The purpose of data processing is to conduct online meetings and, if necessary, exchange data via the chat function.

The legal basis is Art. 6 para. 1 lit. b GDPR, insofar as your contact request is related to an existing or future contract. Otherwise, the legal basis is Art. 6 para. 1 lit. f GDPR. The processing is necessary to fulfill our legitimate interest in a good contact with us, as well as a simple and personal exchange with you.

Personal data processed in connection with participation in an online meeting will not be disclosed to third parties unless it has been transmitted for the purpose of disclosure. We use service providers to conduct online meetings as part of the processing of personal data on our behalf. These service providers are based in the United States. Please take into account the information in the Transfer to third countries section regarding the associated risks.

2. Access and Accommodation Data:

You can visit our website without providing any personal information. With each visit to the web page, the web server automatically saves a server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.

These access data are evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in a correct presentation of our offer according to Art. 6 para. 1 lit. f GDPR. Every access data will be deleted no later than seven days after the end of your visit to the site.

This site is hosted by Dinahosting, by Interxion and Global Switch, in Madrid, which we use as part of the processing of an order. All data collected within the framework of the use of these websites or in the forms provided for this purpose, as described below, will be processed on the servers of the respective service provider. Processing on other servers only takes place within the framework explained here.

3. Collection of data for the use of Revi services

In addition to personal data provided by the client to send opinion requests, access logs can also be collected in which IPs, interaction with emails, browsers and devices will be recorded, all of this with a legal and non-commercial knowledge of the business

Your data may be used to identify you, provide you with a service, send a newsletter, improve the platform and answer your questions about stores and products.

Your data, such as user profile, reviews, interactions, question responses, may be displayed by the search engines and businesses you have reviewed.

The storage time of your personal data is the time necessary for the proper functioning of the process or the time required for legal reasons. These will be made anonymous or deleted when necessary. When deleting the account, only the deletion record data will be retained.

Regarding the protection of personal data, possible legal measures will be used for the proper maintenance of your data. However, we cannot ensure the security of information you transmit to us in unencrypted items such as emails.

Registration in the Buyer Protection service

You will receive the information regarding the processing of personal data corresponding to the use of our different services when you register in them, for example, as an annex to the Revi Conditions of Use.

When registering with Revi, we need your email address, your name and your address.

Registration as adherent to Revi for online stores

Information regarding the processing of personal data within the framework of the Revi Adhesion Contract for online stores can be found in the Data Protection Declaration at the following link: Legal notice

4. Electronic newsletter and postal advertising

Email advertising with subscription to the newsletter

If you sign up for one of our newsletters or provide your data to download a document free of charge from our website or from our Facebook or LinkedIn presence, we will use the data necessary for this or separately provided by you in order to send you regular our e-mail newsletter on the basis of your consent pursuant to Art. 6 para. 1lit. to GDPR.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or through a link provided for this purpose in the newsletter. Upon deregistration, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law. and about which we inform you in this statement.

Email advertising without subscription to the newsletter and your right to object

If we receive your email address in connection with the sale of a product or service and you do not object, we reserve the right to regularly email you offers for similar products, such as those already purchased. This serves to safeguard our legitimate interests in an advertising approach towards our customers who are paramount in the interest balancing process according to art. 6 para. 1 lit. f GDPR.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the marketing email.

5. Cookies and web analytics

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or to carry out market research, we use so-called cookies and other technologies on various pages, where cookies are stored. to information on or retrieved from your terminal device (hereinafter, uniformly referred to as "cookies").


Cookies are small text files that are automatically stored on your terminal device. We always use some cookies in order to ensure the basic functionality of our pages and the optimized presentation of our offer (technical/necessary cookies). Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and allow us to recognize your browser on your next visit (persistent cookies). We use both our own cookies and those of third-party providers (so-called third-party cookies or tracking cookies).

Gestor de consentimiento:

In our Consent Manager you will find a detailed overview of the cookies and other technologies and service providers we use, their purposes and storage periods, the legal basis for the use of cookies and more information in our Consent Manager. Through the Consent Manager, you can accept or reject individual or all cookies separately when you visit our website for the first time and at any time thereafter by placing a green tick/cross next to the respective cookie or deleting it and saving the settings. These settings are saved on your computer or mobile device in local storage. Therefore, they must be made and saved again if the device's local storage is cleared or another device or browser is used. Please note that you may have to manually remove cookies already set if you withdraw your consent. If you do not accept cookies, the functionality of our website may be limited.

Online presence in social networks

6. Our online presence on social media platforms

Our presence in social networks and platforms serves for a better and more active communication with our clients and interested parties. There we inform you about our current products and special offers. When you visit our websites in social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonymous usage profiles are created from this data. These can be used, for example, to place advertisements on and off the platforms that presumably correspond to your interests. For this purpose, cookies are often used on your terminal. Visitor behavior and user interests are stored in these cookies. This serves in accordance with article 6 para. 1, lit. f GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If the respective operators of the Social-Media platform ask you for a consent (agreement) to the data processing, for example with the help of a checkbox, it is the legal basis of the data processing art. 6 para. 1 lit. to GDPR.

For certain processing activities on our social media profiles on Facebook, we are jointly responsible with the platform operator pursuant to Article 26 GDPR. Essential information about the agreement concluded between us and Facebook and your associated rights can be found here.

To the extent that the aforementioned social media platforms are based in the United States, they use the standard data protection clauses issued by the EU Commission as an adequate guarantee to ensure an appropriate level of data protection.

Facebook: Google/YouTube: Twitter: Instagram: Pinterest: LinkedIn: Xing:

8. Contact possibilities and your rights

If you have given us your express consent to do so during or after your order in accordance with Art. 6 para. 1 lit. a GDPR, we will use your email address to send you an email invitation to review.

Consent can be revoked at any time with future effect by sending a message to the contact option described below.

In other cases, sending an invitation to leave a review is done in exchange for free membership and, therefore, as an integral part of the membership contract. In these cases, the data processing is necessary for the fulfillment of the contract and, therefore, is based on the rt. 6, para. 1 lit. b GDPR.

8. Posibilidades de contacto y sus derechos

As a data subject, you have the following rights:

according to art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent described therein;

according to art. 16 GDPR, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;

according to art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing

  • exercise freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest; either
  • to assert, exercise or defend legal claims

is required;

according to art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent that

  • the accuracy of the data is denied by you;
  • the processing is illegal, but you refuse to delete it;
  • we no longer need the data, but you do need it to assert, exercise or defend legal claims, or
  • you have lodged an objection to the processing in accordance with article. 21 GDPR;

In accordance with art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another responsible person;

The right to lodge a claim with a supervisory authority pursuant to art. 77 GDPR. You can also contact the supervisory authority at your usual place of residence or place of work or at our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction of processing or deletion of data or the revocation of any consent or objection to a specific use of the data, please contact contact the data protection officer of our company.

9. Right of opposition

To the extent that we process personal data as described above to protect our overriding legitimate interests in the interest balancing process, you may object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

Policy Changes: Policies change periodically to accommodate regulations. You will be informed if it significantly alters your rights. If you continue to use the platform after the announcement, we consider acceptance