Why is a review not visible or not linked to a product?

If a review exists in Revi but does not appear where expected, first determine whether the issue is its publication, its product association or the website widget.

The Temporarily disabled label is a legacy status and should no longer appear. It was used during a transitional period when some negative reviews were held for moderation. The current system does not hold or hide a review because it is negative. If you still see this label, treat it as an incident and open a ticket; there is no normal customer action to reactivate it.

Check the following:

1. Confirm whether it is a store review or a product review.
2. Check the status currently shown in the panel. Publication pending review may indicate a technical, legal or eligibility check and does not depend on the rating.
3. For a product review, confirm that the product appears under My products.
4. Check that the module or plugin synchronizes products and that the cron runs correctly.
5. Confirm that the order and product use the same external identifier. The exact identifier depends on the CMS and integration.
6. If the review is active and linked, check the widget settings, the option to show products without reviews, cache, template and possible JavaScript errors.

Opening a dispute does not hide the review. A material removal requires a reasoned human decision through the applicable procedure.

Open a ticket if Temporarily disabled appears, a review remains pending without explanation, the product does not synchronize or the association still fails. Include the shop, a status screenshot, affected product, external identifier used by the CMS, public URL and module or plugin version.