Below is the contractual document that will govern the contracting of products and services through the web site revi.io, property of WEE ECOMMERCE SL, NIF / CIF B98656275, Social Address in C/ Grabador Enguidanos 47-10, 46015, Valencia (hereinafter Revi). The acceptance of this document implies that the user has read, understood and understood what is stated below, that he has sufficient capacity to contract and that he assumes all the obligations contracted by him.
1. Identity of the parties
On the one hand, and on the other the user, registered on the website through a username and password, over which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to Revi. io
2. Purpose of the contract
Revi develops and manages intelligent software solutions for ecommerce, with the implementation of which Revi's client companies (online and offline goods and services companies) can request final opinions or evaluations from real customers for the products and services offered by them.
The purpose of this contract is to regulate the contractual relationship of purchase and sale born between Revi and the administrator or responsible for the ecommerce when the latter accepts the corresponding box during the online contracting process.
The contractual relationship of purchase involves the provision of a service, in exchange for a certain price and publicly exposed through the website. Next, the provision of the Revi customer appraisal system and the obligations of the company that implements this system are regulated.
3 . Hiring
The user to access the services offered by Revi, must register through the website revi.io by creating a user account. To do this, the user must provide free and voluntary personal data that will be required.
The user will select a username and password, pledging to make a lawful and diligent use of them, and not make them available to third parties, as well as to notify them of the loss or theft of them or of possible access to them. a third party not authorized, in such a way that it proceeds to the immediate blocking of the account.
3.1 Conclusion of the contract
• These general commercial conditions (hereinafter "CCG") are exclusively valid with respect to legal persons, persons with sufficient capacity to perform legal acts and with economic activity, independent professionals or companies within the meaning of art. 14 of the Spanish civil code.
• The company requests the use of the Revi customer appraisal system through an online order form and, at the same time, declares with that request to carry out an economic activity or an independent professional activity. In addition, you accept the present CCG of Revi with your signature or by checking the box of selection in the field foreseen for it. The information requested in the registration must be correctly indicated (general company data, e-mail address, shop system, payment details in case this type of subscription has been chosen, etc.). By accepting the CCG online is a firm contract between the company and Revi, by which the company transfers its product and sales data to Revi, but never personal information about customers.
3.2 Duration and termination of the contract
• The contract will be considered initiated when both the Terms and Conditions and the Revi Registration Form have been confirmed. The technical implementation of the Revi service is the responsibility of the company through the technical instructions that Revi puts at your disposal. Revi is not responsible for the company not being able to technically install the Revi service, and makes a technical customer service available to the company.
• For the Revi services there is no minimum duration period. The active subscription can be canceled at any time, provided it is done before the next month's payment has been made. Cancellation can be done from the user control panel, in the subscription area. With the cancellation, the agreement on the use of the Revi valuation system ends at the same time. The right to extraordinary cancellation for just cause is not affected. In particular, there is a just cause for the extraordinary cancellation of the contract by Revi when the company repeatedly fails to comply with any of the obligations indicated in point 5 of this document despite being previously warned of such failure, when the fulfillment of those obligations it is rejected seriously and definitively or when the monthly payment is delayed.
• If during the duration of the contract the company opts for the improvement of services with a higher value Revi service (Pro, Premium), an instant charge of the amount of the new subscription will be made, and the collection period will change on the same day each month.
4. Services
4.1. Revi offers different service packages, with different benefits, which it makes available to companies during the contract period. It has a free version and two paid versions.
4.2. After the conclusion of the contract, Revi grants access to the company during the period stipulated in the contract for the use of the Revi valuation system. For this purpose, Revi offers software with which customers' ratings can be collected, managed and viewed.
4.3. The full and current scope of the service provided by Revi can be consulted at any time on the Revi website (https://revi.io/es/precio).
4.4. Through customer opinion managers, Revi checks the validity of the drafting of the valuations provided by customers. Valid comments are included on the Company Certification Page.
4.5. The company authorizes companies to use the Widget and Sello de Revi, which is granted according to certain quality criteria and which is available for download in the Customer Area of the Revi website.
4.6. All server components and systems of the Revi service operate on a network with redundant computers. The data configured by the company is stored using Revi technology. In general, Revi carries out maintenance work planned for the Revi service at regular intervals at night.
5. Prices, invoicing, payment and returns
5.1. Due to the establishment of the Revi valuation system, the company does not have to pay a registration fee with the start of the contract period, only the monthly payment that has been chosen. In the event of a change to the Pro or Premium version, the company must unsubscribe from the current service and register after the service of higher (or lower) value. In this case, the comment history remains intact from the previous version. If a software change is made in the company for reasons not attributable to Revi and it is software supported by Revi, no additional payment will be required. In case the software is not supported by Revi we can not guarantee the full functionality of the service
5.2. Due to the use of Revi's valuation system, the company will pay the agreed fee each month, exactly the same day of the month that the first payment was made, as long as an annual payment has not been agreed in advance.
5.3 Accepted forms of payment: for the payment of the contracted monthly payments, credit card and payment via Pay Pal are accepted. For annual subscriptions, in addition to these forms of payment, Bank Transfer is also accepted.
5.4. In addition to the agreed fee, in case the company needs to exceed the agreed volume of valuations, the company pays a supplement for a package of a number of valuations that vary in number and price that is invoiced exactly the same day of the month that the extension is made. This also applies to companies that have agreed to an annual payment. The amount of the order rate and volume are based exclusively on the volume of services agreed upon according to the requested Revi service.
5.5 With the conclusion of the contract, the company irrevocably authorizes Revi to debit the account through direct debit or credit to the credit card that must be paid at the expiration of each subscription, provided that something different was not agreed in writing . If the bank account does not have sufficient balance, the depository credit institution that maintains the account has no obligation to pay. In the process of account debit through direct debit, partial collections are not made.
5.6. To cover the risk of collecting the credit Revi reserves the right to restrict the choice of payment methods.
5.7. The registration fee is payable immediately after receipt of the invoice, with expiration according to the designated payment deadline. Monthly installments are due 30 days after each payment, unless otherwise agreed in writing. Payment will be formalized upon receipt of the cash.
5.8. In case of delay in payment, Revi is authorized to reduce the subscription and temporarily convert it into a Revi Free subscription
5.9. Revi expressly reserves the right to block the valuation profile of the company and not to provide services while the company is in default with respect to the payment of accrued fees.
5.10. Term to be able to validly cancel the purchase of the service
You can cancel the purchase and receive the refund of the full payment made within 14 days from the purchase. However, please note that, if you already start receiving customer opinions in that 14-day period, you will no longer be entitled to cancel or cancel the purchase. In addition, after that period of 14 days will no longer be entitled to cancel your purchase in that month or receive a refund of the payment even if you have not received any opinion about your store.
6. Obligations of the company
6.1. If the data indicated by the company in the registration vary, the company is obliged to immediately notify these changes to Revi.
6.2. The company can not make abusive use of Revi's valuation system, especially through positive evaluations, which create an incorrect impression, made personally or on request. The company can not take any action that results in negative ratings not being included in the system. At the same time, the company will not be able to modify or falsify the valuations obtained from the clients due to the opinion control system used by Revi, where only one valuation can be issued for the actual purchase of a customer.
6.3. The company will refrain from doing activities designed to disable, manipulate or hinder the use of the Revi valuation system.
6.4. The company is obliged to protect and maintain the confidentiality of the access data to Revi (user name, account password and interface password) against unauthorized use by third parties. You must inform Revi immediately if you justifiably suspect that an abusive use has occurred.
6.5. The company is not authorized to deposit, offer or distribute in any way contents for downloading on Internet sites that are associated with the system of Revi valuations that are illegal or immoral, especially discriminatory, racist, glorifying or pornographic content.
6.6. The company responds personally to the way in which it addresses customers in relation to the possibility of valuation, as well as the eventual consent by their end customers and their declaration of data protection. Revi does not assume any responsibility in this regard.
7. Consequences of abusive use
If the obligations described in point 4 are breached, Revi will be authorized to block all or part of the access to the Revi valuation system, to technically prevent the display of the valuation profile on the customer's Internet pages or to terminate the contract without the need for Prior notification. Revi's rights to compensation for damages are not affected by this.
8. Warranty and Liability
8.1. Revi responds for damages caused by it or by its employees due to intent or gross negligence.
8.2. Revi does not guarantee that the Revi rating system is always available, accessible and free of errors. As a result of technical circumstances over which Revi has no influence, delays or failures in access and transmission may occur.
8.3. Revi excludes its liability for infractions of obligations due to slight negligence, provided that such infractions do not relate to essential obligations of the contract, to health or physical integrity or affect rights under the legislation on product liability. The same is valid for infractions of obligations caused by auxiliaries.
8.4. In case of an infringement due to slight negligence of an essential obligation of the contract, the liability is limited to the total amount that the company must pay during the term of the contract for the use of the Revi valuation system and the damages that would normally occur in the framework of the contract. It excludes liability for atypical contractual damages, damages for defects of the thing and lost profits.
8.5. All the technical information provided by Revi and all the advisory services provided by Revi that do not belong to the scope of the agreed contractual services, are carried out free of charge and under the exclusion of all responsibility.
8.6. Revi can not be held responsible for the setback or stagnation of sales after the implementation of Revi due to negative customer opinions and the failure of the Dialogue Platform. At the same time, responsibility for software failures due to installation in the company, possible server failures and their consequences are also excluded.
8.7. Revi does not guarantee that the website where Revi operates is always available.
8.8. The company exempts Revi from any claim for compensation for damages, liability rights and all costs incurred because a final customer of the company alleges that the dialogue failed, because a valuation was not activated or immediately activated. at the request of the company or because the company did not duly inform its final clients about the voluntary nature of the delivery of valuations, about the development, about the deadline or about the conciliation procedure in case of negative valuation and about the transmission of data. Revi informs that the Dialogue Platform with the client in no way replaces the legislation on Consumer Protection in Electronic Commerce (§ 312b and ss Spanish Civil Code). Revi has no responsibility in the event that a client is not covered by said legislation.
9. Final provisions
9.1. The competent jurisdiction for all possible disputes of the contractual relationship between Revi and the company is Valencia.
9.2. Relations between Revi and the company are subject exclusively to Spanish legislation.
9.3. The Certification Page where the evaluations of the final customers are published is and will remain the property of Revi. As a result, Revi is authorized to publish such evaluations in search engines and social networks.
9.4. The company and Revi will present the information and provide the necessary documents, including data of any kind, for the execution of the service contract, these being strictly confidential and only available to the personnel who are responsible for the execution of the contract. Unless Revi needs to process said information due to the performance of any of the services derived from the contract, the personal data will always be protected by the legal provisions relating to the Revi Privacy Policy. The personal data that is transmitted to Revi will only be saved and used for the contractual relationship. The data will not be provided to third parties not involved. Revi indicates that the delivery of personal data is voluntary. On the other hand, Revi provides the right of withdrawal, that is, personal data may be deleted at any time.
9.5 Modifications to these general commercial conditions and prices will be communicated in writing to the company. Modifications are considered accepted when the company does not reject them in writing. Revi will indicate in a particular way that consequence in the communication. Cancellation must be received within two weeks of receipt of the communication.
9.6. Declarations and cancellations regarding the contract will only be valid when they are made in writing.
9.7. If a provision of these conditions of use is not valid, it will not affect the other provisions. The invalid provision must be replaced by another that legally valid approximates economically
