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FAQ

We're here to help
Frequently Asked Questions about revi

Basic top menu
Basic
Payments top menu
Payments
Configuration top menu
Configuration
Reviews top menu
Reviews
Affiliation top menu
Affiliation
Dictionary top menu
Dictionary

Basic

Basic
Which are the benefits of being a Revi member?
What services does Revi provide?
Do you use my clients data?
What is the average response of reviews?
I've got another review system but I would like to get Revi, Is it possible to keep all my previous generated reviews?
On which e-commerce platforms does Revi work?
In which languages does Revi work?
Am I able to include discount coupons in the reviews requests?
I have a physical store. Can I implement Revi?
My CMS is not included in Revi or I have my own development in my online shop. Can I have Revi?
I have two online stores and I want to get Revi. Do I need two different accounts?
I want to cancel my account, what do I need to do?

Payments

Payments
How long is the subscription?
Is an annual subscription available?
How can I make a payment?
What happens when my subscription period is over?
Are there any unexpected costs?
I want to change the payment method

Configuration

Configuration
Should I register a new account for every language or every country?
Can I customize questions I ask to my customers?
How much time does it take to get it going?
How can I change my account information?
I have activated a SSL certificate, should I do anything else?
I've already installed Revi but it does not integrate well with my store design adjustments
Some orders are not sending the review request. What can I do?
I would like to get more widgets
How to configure auto-publishing?

Reviews

Reviews
My account is not sending review requests and I have not exceeded my limit yet. What is happening?
How I collect reviews with Revi?
Where can I publish my reviews?
Can I remove a review?
Can I reply to a review?
How can I make sure reviews are not fake?
How to deal with a bad review?
I don't want some customers to leave reviews. What can I do?
What level of moderation are you offering?
My request reviews are running out. When are they going to refresh?
When are emails going to be sent?
Will you let me know when a customer leaves a review?
Where are reviews going to be shown?
How long does it take between a customer leaves a review and it is published on my Website?
Can I send an email to previous orders?
Can I send an email to offline customers?

Affiliation

Affiliation
I have an agency and I want to get Revi for my Ecommerce clients. What advantages do you offer?
How do I register?
Where can I place a link?
How much does it cost?
How do I know my link is working properly?
How much will I get in commissions?
How can I configure my account and my payment information?
How can I accumulate comissions?
How and when can I withdraw the comissions?
In which currency will I get the comission?
Do I get anything from the FREE subscriptions?
Are there more advantages for me?
How does it work?
How do I know how much money I have earned?
How long does it take to get a payment for comissions?
VAT Withholding

Dictionary

Dictionary
Number of review requests
Discount coupons
Easy Start
Response to reviews
Rich Snippets
Facebook tab
Reminders
Blacklist
Your store customer review page
Reviews widget
SEO Follow Link
Product review widget
SEO plus
Facebook auto-publishing
Modifying a review
Up-Selling

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