Do replies to Google reviews written in Revi also appear on Google?
Do replies to Google reviews written in Revi also appear on Google?
Yes. If a review comes from Google and your Google Business Profile is correctly connected to Revi, when you reply from the Revi panel, Revi sends that reply to Google. In principle Google accepts the reply, but the final publication or visibility depends on Google and may not be immediate.
Check first:
- That the Google Business Profile is connected with the required permissions.
- That the review you are replying to is really a review imported or synced from Google.
- That the reply was sent correctly from the Revi panel.
- Whether the panel shows any connection, permission or sending error.
Publication on Google may not be instant. Revi can send the reply to Google, but Google decides when it is shown publicly and may apply its own validations.
If the reply does not appear on Google after a reasonable time, open a ticket with the affected shop, the Google Business Profile listing, the date of the review, the date when you replied, a screenshot of the reply in Revi and a screenshot of how the review appears on Google.