HELP CENTER

How can we help you?

Search for anything you need: platform-related questions, functionality doubts, inquiries about performing actions, anything that comes to mind.

General

Browse frequently asked questions about General and learn how to use Revi.io to manage verified reviews in your ecommerce store.

Other questions from the category
What services do you offer? How can I import my reviews from another system? What are the benefits of joining Revi? Does Revi use my customers' data? I have a physical store, can I implement Revi? What languages is Revi available in? I have two online stores and want to use Revi. Do I need two different accounts? Public Page of your Business How long does it take to set up Revi? How can I update my account information in Revi? Do I need a different account for each language? Online Reviews and the Omnibus Directive: What You Need to Know What is domain verification for? I’ve changed my CMS or platform — What should I do? My reviews are not showing on the website due to a CMS change. How can I add users to my Revi account? - Access Where can I find the API? – Custom development What is FTP and back office? I have migrated my store or changed CMS and I no longer see the old reviews The import fails or I see errors like "undefined": what to check before opening a ticket How to view, reply to, or follow up on my support tickets How to close or delete a Revi app How to appear on Revi category pages What happens if you change your store domain? What happens if I delete my Revi user What happens if my business has ceased activity or I want to reactivate a historical profile