I have two online stores and want to use Revi. Do I need two different accounts?

We recommend having a separate account for each online store. This ensures that review collection and management are handled correctly, avoiding any confusion between your businesses.

Each Revi account is linked to a single domain, meaning that review request emails and collected reviews will always be associated with the correct store. If you use one account for two stores, reviews from one could appear on the other, potentially affecting customer trust and brand consistency.

While we recommend having a separate account for each online store, in some cases, managing multiple stores under a single account can be advantageous. Some situations where this might be a viable option include:

1. Multiple stores under the same brand

If you operate different online stores that all belong to the same brand and share the same visual identity, catalog, and business approach, consolidating reviews into a single account can help strengthen brand reputation and streamline management.

2. Same product catalog across different stores

If you sell the exact same products in multiple stores, you can centralize customer reviews in a single account. This allows all collected reviews to be applied to the products across all your stores, improving product visibility and credibility.

3. Centralized review management

For businesses with multiple stores that prefer to manage all reviews from a single dashboard, a unified account can simplify administration, eliminating the need to switch between different accounts and providing a global overview of the brand’s reputation.

If you believe any of these options suit your business, contact our Support Team. We’ll help you evaluate the best solution for your case and configure Revi in the most efficient way for your strategy.