Reviews SAMSARA (3D)
These reviews help shoppers understand real buyer experiences with SAMSARA (3D). Revi displays ratings, verified reviews and related questions when available.
globalrelax.com has a 4.7/5 score based on 2,680 customer reviews on Revi. Responds to 26% of negative reviews.
We show reviews in English first. There are more recent reviews in other languages.
Verified
22 Feb 2025
The service provided by the company and the product is superb..... totally
Recommend .... we use everyday.
Recommend .... we use everyday.
Verified
17 May 2023
Good quality and feeling enjoy
Verified
3 Dec 2019
I just received the massage chair, I think it's okay.
Verified
27 Sep 2019
Excellent massage, stronger than a salon massage.
Excellent customer service kept informed every step of the way
Would recommend to friends and family.
Excellent customer service kept informed every step of the way
Would recommend to friends and family.
Verified
28 Jun 2017
A very good massage chair with a lot of function and program. Size is very good, does not take up a lot of space particular when incline back. We made a very good choice.
Verified
26 Jun 2025
Original in Español
Hace poco que lo tengo. La entrega sobrepasó el tiempo anunciado. La tablet desde donde se dirige está en un sólo idioma, el inglés. No todo el mundo lo hablamos. Debería estar prohibido comercializar un producto en un país sin que una parte esencial del mismo, como en este caso, figure en el idioma de ese país. Por lo demás, los masajes que hasta ahora he realizado, han sido satisfactorios.
3 May 2025
Original in Español
Excelente el sillón y buen trato de la muchacha lo recomiendo 100%
Lo único que falta de cara al público más información de lo que se hace en el establecimiento
Lo único que falta de cara al público más información de lo que se hace en el establecimiento
25 Apr 2025
Original in Español
esta nave espacial es increíble 🙌🏻 la recomiendo desde el minuto 1 que la probé
Verified
27 Mar 2025
Original in Français
fauteuil excellent
beaucoup de programmes
pour la compression des bras et des jambes c'est beaucoup trop fort.
écran en anglais,
beaucoup de programmes
pour la compression des bras et des jambes c'est beaucoup trop fort.
écran en anglais,
Verified
14 Feb 2025
Original in Italiano
Finora direi ampiamente soddisfatto della poltrona, del customer service rapido e cordiale, e del servizio di trasporto e montaggio.
Verified
2 Feb 2025
Original in Français
livraison parfaite. le produit est top.
Verified
14 Jan 2025
Original in Français
J'ai commandé un fauteuil sur le site Global Relax le 29/11 pour 3 499,99 €, avec la promesse d'une livraison rapide et d'un service Premium Plus. Malgré l'engagement de Global Relax, la première tentative de livraison le 18/12 a échoué, car personne n'était présent pour porter le fauteuil de mon portail à mon salon et pour le montage. Une nouvelle livraison a été planifiée pour le 30/12, mais elle n’a jamais eu lieu, malgré ma présence et mes relances toute la journée.
Le service client a promis un remboursement sous 3 à 5 jours ouvrables à compter du 31/12. Cependant, je n'ai reçu un remboursement partiel de 2 949 € que le 14/01, avec 550 € retenus injustement pour un prétendu "refus de livraison", ce qui est totalement faux.
Leur communication est désastreuse : aucune explication, une adresse juridique fictive, et aucun numéro de téléphone pour les joindre. Je continue mes démarches pour récupérer la totalité de mon argent et alerte les futurs clients sur leur manque de professionnalisme et de transparence.
Le service client a promis un remboursement sous 3 à 5 jours ouvrables à compter du 31/12. Cependant, je n'ai reçu un remboursement partiel de 2 949 € que le 14/01, avec 550 € retenus injustement pour un prétendu "refus de livraison", ce qui est totalement faux.
Leur communication est désastreuse : aucune explication, une adresse juridique fictive, et aucun numéro de téléphone pour les joindre. Je continue mes démarches pour récupérer la totalité de mon argent et alerte les futurs clients sur leur manque de professionnalisme et de transparence.
Verified
16 Dec 2024
Original in Italiano
bellissima
Verified
23 Oct 2024
Original in Français
Bonjour a tous ,
Super fauteuil Samsara 3D je ne regrette pas mon achat je suis bluffer par le massages et la qualité du produit maintenant reste a voir avec le temps si produit sera résistant ou non ?
Super fauteuil Samsara 3D je ne regrette pas mon achat je suis bluffer par le massages et la qualité du produit maintenant reste a voir avec le temps si produit sera résistant ou non ?
Verified
26 Feb 2024
Original in Português
Adoro a cadeira. É confortável, elegante e satisfaz as minhas necessidades.
Verified
9 Jun 2021
Original in Deutsch
Der Sessel ist super. Ich geniesse es jeden Tag
Verified
9 Dec 2020
Original in Français
Super fauteuil livraison rapide dans les temps impartis
Verified
14 Oct 2020
Original in Italiano
OTTIMA POLTRONA...
SECONDO ME BISOGNEREBBE AUMENTARE LO SPESSORE DELL'IMBOTTITURA DELLO SCHIENALE PER SENTIRE MENO I RULLI CHE MASSAGGIANO
SECONDO ME BISOGNEREBBE AUMENTARE LO SPESSORE DELL'IMBOTTITURA DELLO SCHIENALE PER SENTIRE MENO I RULLI CHE MASSAGGIANO
Verified
4 Aug 2020
Original in Français
Produit répondant à nos attentes
Verified
6 Jan 2020
Original in Español
El sillon es muy bueno, cumple con lo que promete
Your question
Qualche giorno fa mi è arrivata la bellissima poltrona Samsara, al suo interno però c'è SOLO il manuale di istruzioni in Inglese, siccome non conosco affatto l'inglese, dove è possibile trovare il manuale in Italiano. Siccome commercializzate i vostri prodotti in Italia trovo sia corretto fornire le istruzioni in italiano. In attesa delle istruzioni in italiano auguro BUON NATALE a voi e alle vostre famiglie
Reply from globalrelax.com
Gentile Cliente,
Le abbiamo inviato via email il manuale di istruzioni in italiano. Le auguriamo buone feste e che possa godersi appieno il prodotto.
Cordiali saluti,
Global Relax (IT)
Your question
Je souhaite connaître les dimensions merci
Reply from globalrelax.com
Bonjour Corinne,
Veuillez noter que les dimensions du fauteuil de massage SAMSARA sont les suivantes :
78 cm (largeur) x 150 cm (profondeur) x 115 cm (hauteur)
Cordialement,
Ian G. - Service Client
GLOBAL RELAX
Your question
Salve c'è possibilità comprare la poltrona con le rate?
Reply from globalrelax.com
Salve Monika,
Grazie per contattare il nostro Servizio di Assistenza Clienti in riferimento ai nostri prodotti.
Per quanto riguarda all'acquisto dei nostri prodotti con il sistema di rate, ci dispiace informarvi che ancora non è disponibile in Italia in questo momento.
Comunque, abbiamo diversi modalità di pagamento che forse puoi trovare utili. Queste sono: Pagamento con Carta di Credito, PayPal, Bonifico Bancario o Amazon Payments.
Nel caso di avere qualsiasi domanda o hai bisogno di ulteriori dettagli, ti ricordiamo che può contattare nuovamente con il nostro Servizio di Assistenza Clienti di Global Relax IT.
Grazie mille in anticipo per la sua attenzione.
Buonagiornata!
Cordiali saluti,
Daniel M.
Servizio di Assistenza Clienti - Global Relax IT
Your question
hOLA QUIERO SABER SI TIENEN ENVIOS AL ESTADO DE MEXICO Y CUAL ES EL COSTO DEL SILLON MAS EL ENVIO EN CASO DE QUE ME LO PUEDAN ENVIAR?
Reply from globalrelax.com
Buenos días Juan Manuel,
Gracias por contactar con nosotros en relación a nuestros sillones de masajes.
Le confirmo la posibilidad de envíos a México de nuestros productos. Con el fin de ofrecerle el precio exacto del envío, le pediría que nos confirmase el modelo que desea pedir y las unidades del mismo.
Si lo desea, puede dejarnos un email de contacto o contactar con nosotros nuevamente a través de nuestro servicio de Atención al Cliente. También puede enviarme un email a: daniel@globalrelax.com.
Gracias por su atención.
Un saludo,
Daniel M.
Servicio de Atención al cliente - Global Relax
Business activity
- Last review received: 3 days ago
- Last review in English: 3 Jun 2026
- Domain validated
- Automatically request reviews
- Additional functionalities
- Answer 26% of negative reviews
About SAMSARA (3D)
With the SAMSARA 3D massage chair, you can enjoy a relaxing SHIATSU and PRESSURE massage on any part of the body at any time
About globalrelax.com
GLOBAL RELAX®, is an online store dedicated to the trading and distribution of massage and relaxation products, with presence all over the world, composed by professionals dedicated to the sector of wellness for 25 years.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
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Ratings
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4.8 of 5 -
4.7 of 5