Automate the collection of reviews.
Configure automatic requests for eligible orders and maintain a recent feedback flow with identifiable rules and sources..
HOW DO WE DO IT?
Send automatic review invitations to your customers.
Revi connects to your order database to identify eligible orders. After your configured sending delay, it sends the invitation when the recipient is deliverable and there is no opt-out or objective technical exclusion. A complaint, return or expected rating is not a valid reason to exclude a customer.
Get Product and Store Reviews.
Collect product and business reviews, identify their source and display them on the appropriate ecommerce surfaces..
Automatic invitations:
We want you to try Revi and use it because you are comfortable with our service. Forget about fine print, unexpected extra costs, and bad practices.
Display them on your website:
Choose how you want your reviews to appear on your website.
Choose the order of the reviews:
Configure which review is most important to you and place it first in the review request order.
Manage different sources clearly:
Display copies of Google reviews while preserving their source and without presenting them as verified by Revi..
REVIEWS AND GOOGLE
Coordinate collection without promising rankings.
Reviews may provide context to users and search engines, but they do not guarantee rankings or stars. Google applies its own policies and presentation systems..
Display your reviews on your website and on your public page.
Reviews are displayed both on your website through widgets and on an external Revi page where all your business reviews appear. This way, your customers can quickly glance at the latest reviews on your website or take their time to see all the reviews on the public page.
Who it is for
Who it is for
- Ecommerce teams automating post-purchase requests.
- Businesses needing a consistent review process.
- Teams that want to understand the journey before integrating.
How it works
How it works
- Connect the order source or configure the collection channel.
- Set the timing and content of the invitation.
- The customer shares feedback and Revi records the available source.
- Manage the reply and configured publishing formats.
What you can do
What you can do
- Flows for business, product and local experiences.
- Request automation and personalisation rules.
- Publishing through public profiles and embeddable resources.
FAQ
Frequently asked questions
When is a review requested?
Timing depends on the configured flow and the information available after a purchase or experience.
Can a merchant approve a review before publication?
Eligible native reviews follow the neutral controls in the methodology and are not approved based on rating.
Can Revi request product reviews?
Yes, when the integration supplies the products linked to an order.
Where can reviews appear?
They may appear on public profiles and configured merchant surfaces, subject to each feature and channel.
Turn review collection into a repeatable flow
Choose the right integration or start with the available setup.