Reviews globalrelax.com
On this page you will find customer reviews about globalrelax.com, recent ratings, store replies and activity signals verified by Revi.
globalrelax.com has 2,131 verified reviews out of 2,697 total customer reviews on Revi, with a score of 4.6/5. In the last 12 months it has 143 reviews. Responds to 0% of negative reviews. Reviews come mainly from Spain (47.4%), France (16.2%) and Italy (13%).
Last review 1 week ago
Automatic collection active
Has not replied to recent negative reviews
3 Aug 2026
Azienda poco presente per le problematiche di spedizione
16 Jul 2026
SUPER ARNAQUE: ATTENTION A FUIR : 3 mois que j'ai payé pour un sauna jamais livré et j'attends le remboursement promis 3 fois mais sans succes
9 Jul 2026
me llego el asiento con un defecto y no hay forma de que me atiendan en la pagina web ponen que tiene 5 años de garantia pero es mentira no tiene ni media hora por que no te hacen caso
3 Jul 2026
Love it ❤️❤️❤️
Many thanks
Eunice
Many thanks
Eunice
VITALZEN PLUS (OUTLET)
VITALZEN PLUS (OUTLET)
View product
3.5
of 5
3 Jun 2026
This appears to be a highly unreliable business. After placing an order, there is no customer support or communication regarding the status of the purchase. I paid £70, yet received an invoice for only £37, which raises serious concerns about the transaction.
I am also attempting to return the product, but there is no effective way to contact the seller or obtain assistance. The lack of transparency and customer support is unacceptable. I would advise potential customers to exercise caution before purchasing from this company.
SCAMMERS
I am also attempting to return the product, but there is no effective way to contact the seller or obtain assistance. The lack of transparency and customer support is unacceptable. I would advise potential customers to exercise caution before purchasing from this company.
SCAMMERS
11 May 2026
Comprar y enviar correcto pero despues la incertidumbre de donde está tu pedido,cuando llegará,vendra no vendra?Muy mal.
23 Apr 2026
Still not delivered.
23 Apr 2026
13 Feb 2026
Muy buenas su masajeador de pies funcionaba correctamente. Pero lamentablemente no era lo que yo buscaba y lo tuve que devolver. Por desgracia su servicio de devolución es un auténtico desastre. 3 reclamaciones para que recogieran el producto en mi domicilio y otras tres reclamaciones para que me devolvieran el dinero pagado. Tras tres meses ya por fin llegó la devolución pero se han quedado 15 euros sin justificar y ya no contestan ni a los correos. Lamentablemente no puedo volver a confiar para nada en esta empresa por mucho que me gusten sus productos.
29 Jan 2026
DO NOT ORDER FROM GLOBALRELAX! THEY ARE SCAMMERS AND WILL NOT REFUND YOU YOUR MONEY!!!
26 Dec 2025
Es una auténtica maravilla
23 Dec 2025
Estabamos de paseo por centro comercial baricentro y de pronto vimos la tienda de GLOBAL REFLAX, lo mejor que hasta ahora he visto sillones de lo mejor para un masaja relajante 300% y sobre todo la atención de Tony que nos atendio con mucho mimo, amor y dedicación se nota que le gusta su trabajo, nosotros compraremos el sillon Samsara
23 Dec 2025
Muito mau. Lentos a responder, customer service péssimo e não zelam pelos clientes.
22 Dec 2025
The machine was sent out broken and it was already damaged and fixed on the bottom parts . Unbelievable how they can cheat customer with that way . They were responsive and sending another but the trust is broken .
Can't write anything about this product as I didn't try it .
Can't write anything about this product as I didn't try it .
VITALZEN (OUTLET)
VITALZEN (OUTLET)
View product
3
of 5
21 Dec 2025
¡¡Cuidado!!
Me enviaron un masajeador de pies utilizado, con un golpe. Me dicen que era un producto reacondicionado. Sin informarme de nada.
Tras 20 días de la devolución, me dicen que no lo han recibido y sigo sin recibir el reembolso.
Una vergüenza.
Además para comprar te contestan al momento. Para la devolución tardan varios días, por correo y por WhatsApp ni contestan.
Me enviaron un masajeador de pies utilizado, con un golpe. Me dicen que era un producto reacondicionado. Sin informarme de nada.
Tras 20 días de la devolución, me dicen que no lo han recibido y sigo sin recibir el reembolso.
Una vergüenza.
Además para comprar te contestan al momento. Para la devolución tardan varios días, por correo y por WhatsApp ni contestan.
11 Dec 2025
8 Dec 2025
Muy buen masaje, he salido como nuevo! Repito seguro
8 Dec 2025
Maravilloso! Cogimos entre mi pareja y yo un bono de 3 y nos dividimos la tercera sesión y salimos como nuevos!
8 Dec 2025
7 Dec 2025
Probé una sesión de masaje y salí encantado. El ambiente es súper acogedor y Karina tiene una atención excepcional: cercana, profesional y muy clara al explicar cómo funciona el sillón. El masaje fue tan relajante que terminé eligiendo un pack de sesiones. ¡Una experiencia que realmente vale la pena repetir!
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Your question
Can the arms be removed? And if so, what would be the width without the arms?
Reply from globalrelax.com
Good morning.
The side arms of the KEIZAN CURVED manual treadmill can be completely disassembled.
If the arms are removed, the belt has a width of 60 cm.
Regards,
Customer Service - GLOBAL RELAX
KEIZAN CURVED
KEIZAN CURVED
View product
0
of 5
Your question
How long does the S4 Sauna take to heat up and how much electricity does it take per hour?
Reply from globalrelax.com
Good afternoon,
First of all thank you for your interest in our products.
The Dharani S4 sauna takes approximately 20-30 minutes to heat up.
The consumption is as follows: Usage power: 220V/60HZ Power Consumption: 2400W
if you need more information you can call us tomorrow at: 0034925903348
Yours sincerely,
Global Relax, s.l.
Susana B.
DHARANI S4 (OUTLET) - Ganzkörper Sauna für 4 Personen
DHARANI S4 (OUTLET) - Ganzkörper Sauna für 4 Personen
View product
0
of 5
Your question
Hello. I ordered the eye massager on Amazon, but the QR code with instructions does not work. Please send instructions in russian on my email
Reply from globalrelax.com
hi,
sorry for these mistake i send you the manual by email
Best regards
眼部按摩仪 Skandas
眼部按摩仪 Skandas
View product
4.8
of 5
Your question
Hi, I'm looking to get the "DHARANI S1- FULL BODY SAUNA" for a room with a width of 0.83m. Is this possible?
Reply from globalrelax.com
Hello James,
Please find below the measurements of the Dharani S1 sauna:
Width: 0.75 m
Depth: 0.82 m
Height: 1,70 m
I hope this information has answered your question,
best regards,
Customer Service - GLOBAL RELAX
DHARANI S2 - Infrarot-Innensauna für 1 oder 2 Personen
DHARANI S2 - Infrarot-Innensauna für 1 oder 2 Personen
View product
4.6
of 5
Your question
Can I get a sales or company contact number or email address to explore multiple purchase arrangement?
Thanks
Reply from globalrelax.com
Good afternoon Maryam,
If you wish, you can provide us with your telephone number, and we can arrange a call next Monday.
Also, the contact email is: [email protected]
Regards,
Ian G. - Customer Service
GLOBAL RELAX
KRONOS (5D - Limitierte Auflage)
KRONOS (5D - Limitierte Auflage)
View product
4.8
of 5
Your question
What is the foot size maximum?
Reply from globalrelax.com
Dear custumers,
The maximum foot size for our producto VITALZEN are 12 (uk)
Best regards
Cathy M. GLOBAL RELAX
足部按摩器 VITALZEN
足部按摩器 VITALZEN
View product
4.4
of 5
Your question
What is the origin of country ?
Is it made in China?
Reply from globalrelax.com
Dear customer,
I confirm that the design is European and the products are assembled in China.
The quality of our products is very good, we trust in it and for this reason we offer a 5 year warranty on our products from the beginning.
Best regards,
Customer Service - GLOBAL RELAX (UK)
足部按摩器 Vitalzen Plus 特价促销
足部按摩器 Vitalzen Plus 特价促销
View product
4.3
of 5
Your question
Is there any option for instalment to buy a this product
Reply from globalrelax.com
Dear customer,
We confirm that on our website you will find an instalment payment option with Klarna Finance.
Kind regards,
Bitinia F. - GLOBAL RELAX (UK)
足部按摩器 Vitalzen Plus 特价促销
足部按摩器 Vitalzen Plus 特价促销
View product
4.3
of 5
Your question
What are the UK dimensions please
Do you have a design where the door is on the width side end and not the length side
Reply from globalrelax.com
Good morning Philip,
I confirm the dimensions of the Sauna S1 Plus: 26,6*66,3*59,6 in (width*depth*height), weight 297,70 lb.
Please note that the door cannot be moved and we do not have another model with the door on the narrower side.
Kind regards,
Customer Service - GLOBAL RELAX (UK)
DHARANI S1 PLUS (OUTLET) - Sauna interior para 1 pessoa sentada com painéis de carbono
DHARANI S1 PLUS (OUTLET) - Sauna interior para 1 pessoa sentada com painéis de carbono
View product
0
of 5
Your question
What is the size of your 1 person sauna
Reply from globalrelax.com
Dear customer,
I confirm the dimensions of the assembled sauna: 75*82,5*170 (width*depth*height).
Kind regards.
Bitinia F. - GLOBAL RELAX (UK)
DHARANI S2 - Infrarot-Innensauna für 1 oder 2 Personen
DHARANI S2 - Infrarot-Innensauna für 1 oder 2 Personen
View product
4.6
of 5
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Business activity
- Last review received: 1 week ago
- 143 reviews in the last 12 months
- Domain validated
- Automatically request reviews
- Answer 0% of negative reviews in the last 12 months
Multi-source reviews
About globalrelax.com
Spain
GLOBAL RELAX®, is an online store dedicated to the trading and distribution of massage and relaxation products, with presence all over the world, composed by professionals dedicated to the sector of wellness for 25 years.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
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4.8 of 5 -
4.7 of 5