Reviews GURU
These reviews help shoppers understand real buyer experiences with GURU. Revi displays ratings, verified reviews and related questions when available.
globalrelax.com has a 4.7/5 score based on 2,674 customer reviews on Revi. Responds to 28% of negative reviews.
We show reviews in English first. There are more recent reviews in other languages.
Verified
5 Jan 2023
Great product
Works better than anticipated
Good fast delivery and communication
Works better than anticipated
Good fast delivery and communication
Verified
16 Sep 2022
Very good massage chair, we have been spent some time on it. It is fantastic, worth the penny. Delivery service was good as well.
Verified
30 Dec 2019
5 STAR ... ON THE DOOR STEP BEFORE CHRISTMAS
Verified
28 Aug 2019
Very nice massage chair
Verified
19 Jul 2025
Original in Español
De momento la compra ha sido muy satisfactoria , Armando
Verified
15 Nov 2023
Original in Français
Tres content de mon fauteuil Guru!!! tres bel esthétique, et surtout tres bonne qualité de massage!!! Bon rapport qualité prix!!
Verified
5 Nov 2023
Original in Italiano
Servizio eccellente, sia come assistenza all’ordine che recapito della merce.
Verified
2 Aug 2023
Original in Français
Livraison rapide, emballage assurant une bonne protection dans le transport. Produit conforme à mes attentes. Dommage que le cordon d'alimentation électrique soit un peu trop court.
Je conseille GLOBALRELAX
Je conseille GLOBALRELAX
Verified
20 May 2021
Original in Español
Sillón fabuloso, Altísima calidad, estética inmejorable. Quizás un poco pequeño para personas muy altas.
Verified
20 Apr 2021
Original in Español
Una auténtica maravilla. Estoy muy satisfecho con la compra..
Verified
30 Dec 2020
Original in Italiano
Ottimo il prodotto e la velocità di spedizione
Verified
23 Dec 2019
Original in Italiano
Ben fatta !!!Buona qualità dei materiali e ottimi programmi selezionabili.....Sarebbe stata perfetta se avesse avuto la possibilità di reclinare lo schienale.Comunque con questo prezzo è un un'ottimo compromesso .
Your question
Se si dovesse scegliere la spedizione a casa senza montaggio, le istruzioni sono molto complicate? Perchè la differenza di prezzo è di 500€.. e in quanto tempo la si riesce ad assemblare? Grazie
Reply from globalrelax.com
Cara Veronica,
La poltrona massaggiante Guru viene fornita completamente assemblata, basta toglierla dal pallet e dalla scatola.
Cordiali saluti.
Servizio clienti - GLOBAL RELAX
Your question
Il connettore per la ricarica del cellulare è compatibile solo per smartphone android o è possibile scegliere la presa adatta per iPhone?
Reply from globalrelax.com
Caro Stefano,
Il connettore USB per la ricarica, cellulari, orologi e tablet, è di tipo normale, quindi, se vuole caricare il suo iPhone, deve acquistare un adattatore per ricaricare il suo cellulare.
Saluti,
GLOBAL RELAX (IT)
Your question
Na ficha de comparação de produtos, diz que o peso máximo admitido é 30 Kg, a que se refere? Obrigada.
Reply from globalrelax.com
Olá, Vera,
A figura de 30 quilos refere-se ao peso total da cadeira de massagem GURU.
Por outro lado, esta poltrona admite uma pessoa com um peso máximo de aproximadamente 100-120 kgs.
Cumprimentos,
Serviço ao cliente - GLOBAL RELAX
Your question
Quisiera saber si el sillon gurú va ya montado o lo tengo yo que montar para su funcionamiento
Reply from globalrelax.com
Buenas Tardes Maria,
El sillón de masaje GURU viene totalmente montado y listo para su funcionamiento.
Solo hay que quitar la caja de embalaje, enchufarlo y ya está listo para funcionar.
Saludos,
Ivan G. - Atencion al Cliente
GLOBAL RELAX
Business activity
- Last review received: 17 hours ago
- Last review in English: 11 May 2026
- Domain validated
- Automatically request reviews
- Additional functionalities
- Answer 28% of negative reviews
About GURU
GURU combines a modern, ergonomic design with advanced features. It offers 2D massage with three physiotherapy modes (kneading, tapping and synchronisation), electric rollers for the neck and back, and an adjustable timer. It also features 3D surround sound and Bluetooth connectivity, all in a compact size. Ideal for a moment of personalised relaxation
Shipping available from 24 November 2025, in order of receipt of orders
About globalrelax.com
GLOBAL RELAX®, is an online store dedicated to the trading and distribution of massage and relaxation products, with presence all over the world, composed by professionals dedicated to the sector of wellness for 25 years.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.
To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.
The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.
Our exclusive Customer Service is characterized by:
- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
Get to know us
YouTube
Video hosted on YouTube
The video only loads when you open it. YouTube may receive your IP address and other technical data at that moment.
Ratings
-
4.8 of 5 -
4.7 of 5