4.6
Excelente
Revi rating: 4.5 out of 5 stars
2.698 opinións
5 estrelas
2.207
4 estrelas
270
3 estrelas
70
2 estrelas
41
1 estrelas
110
Como se calcula a Puntuación Revi?

O Revi Score é a media ponderada das opinións publicadas —verificadas e non verificadas—, dando maior peso ás máis recentes. Algunhas opinións poden seguir visibles sen afectar á puntuación.

Das 2.698 opinións visibles, 2.131 están verificadas por Revi (vinculadas a un pedido) e 567 sen verificación directa.

Opinións globalrelax.com

Nesta páxina atoparás opinións de clientes sobre globalrelax.com, valoracións recentes, respostas da tenda e sinais de actividade verificados por Revi.

globalrelax.com ten 2.131 opinións verificadas de 2.698 opinións totais de clientes en Revi, cunha puntuación de 4.6/5. Nos últimos 12 meses ten 138 opinións. Responde ao 0% das opinións negativas. As opinións proveñen principalmente de España (47.4%), Francia (16.1%) e Italia (13%).

Como protexemos a fiabilidade das opinións
  • Cada opinión indica o seu estado: «Verificada por Revi» cando a vinculamos a un pedido concreto, ou «non verificada» no resto (invitacións sen pedido localizado, opinións importadas doutras plataformas ou procedentes de Google). «Non verificada» non significa falsa.
  • As opinións publícanse tal e como as escribiu o cliente: non as editamos. Cando unha opinión se cuestiona, revísaa unha persoa do noso equipo conforme á nosa política de moderación; non retiramos opinións polo mero feito de seren negativas.
  • Podes denunciar calquera opinión desde a icona de bandeira, identificándote co teu correo. Confirmamos a recepción de cada denuncia e comunicamos a decisión de forma motivada.
Máis información sobre como moderamos as opinións · Ver a transparencia desta tenda
Última opinión hai 5 días Recollida automática activa Non respondeu ás opinións negativas recentes
Jose Carlos V. España
22 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Español
Una compra acertada. Nos ha encantado. realmente el mejor que he probado. Muchas gracias
VITALZEN PRO - RENOVIERT
VITALZEN PRO - RENOVIERT Ver o produto
13 Opinión
Revi rating: 4.5 out of 5 stars
4.6 sobre 5
Brahamdev Singh . España
22 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Genial masajeado de pies y piernas . Estamos encantados. Muchas gracias
22 xan. 2023
Resposta globalrelax.com
Hello Brahamdev,

We are very pleased that you are delighted with your VITALZEN leg massager, and we hope you enjoy it from day one.

Regards,
Customer Service - GLOBAL RELAX
Ebm-Papst Gmbh M. Austria
20 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Deutsch
Die Abwicklung der Bestellung war einfach und verständlich.
Das Produkt selbst wirkt sehr hochwertig.
Ebm-Papst Gmbh M. Austria
20 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Deutsch
Der Massagestuhl entspricht den Erwartungen. Er zaubert jedem der darin sitzt ein Lächeln ins Gesicht. Tolles Teil.
ANANDA (2D+) - OUTLET
ANANDA (2D+) - OUTLET Ver o produto
29 Opinión
Revi rating: 5 out of 5 stars
4.9 sobre 5
Donato P. Italia
20 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Italiano
ottima assistenza durante l'acquisto.
Daniel20024 . España
20 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Abwicklung war sehr einfach und verständlich. Der Massagesessel Ananda ist eine wirkliche Wohltat und zaubert jeden der sich damit verwöhnen lässt ein Lächeln ins Gesicht. Klare Kaufempfehlung.
Laura Hughes . España
14 xan. 2023
Revi rating: 1 out of 5 stars
1 sobre 5
Orixinal en English
Horrible company to deal with. I bought a sauna with a reclining seat. It arrived damaged in transit and does not heat up to the degree that the company claims that it will go up to. When I wrote to them about the damage (right after receiving it) they ignored me. Then I discovered that it was defective and wrote to them about that. They wrote back accusing me of damaging it myself! Then accused me of using it as an outdoor sauna. They have offered no recourse or partial refund for the damage nor the defective product. Avoid this company at all costs. They will make false accusations against you and they will ignore you as a customer. I don't remember the exact date of delivery, think is was around 21/11/2022. Finally used it around 5th December and discovered it was defective as well as damaged. Don't go near this company! They will leave you high and dry and then make false accusations against you out of thin air.
-------------------------------------------------------------
26/02/2023
Wow, their response to me shows what kind of a company you are dealing with. They delivered damaged and faulty equipment. I am not going to hire a 'sauna' professional to come out to my house to prove that the sauna does not heat up to the advertised temperature. The pictures show the damage on the sauna. Their answer says it all about the disgraceful company you are dealing with. Avoid them at all costs!
20 xan. 2023
Resposta globalrelax.com
Dear Laura,
We regret your opinion, which demonstrates your untruthfulness and lack of self-criticism and acknowledgement of the truth on your part.

You received a product in perfect condition. More than a month and a half after receiving it, you asked Paypal for a partial refund. After Paypal asked you for some initial proofs, it was shown in the photos you sent that the product had been severely mistreated, with scratches, broken parts, had been soiled with mud, had parts wet with water, the bottom part had been dragged on the ground.
Frankly, we are ashamed of these pictures because of the mistreatment done to the product.

After analyzing those pictures, Paypal asked you for more proof to the contrary, and you were unable to prove the truth (mistreatment of the product), Paypal denied your claim.

Due to your frustration at having a product "popped" and not being able to get a fraudulent refund, you have taken to posting false negative reviews about us, some of which have already been reported as untrue, and deleted.
In addition, our lawyers have already filed civil and criminal charges for posting false reviews, which we remind you is a criminal offence under the law, and this false review that you keep posting is evidence for those legal proceedings.

Regards,
Legal Department
Andrey M. Os Estados Unidos
13 xan. 2023
Revi rating: 4 out of 5 stars
4 sobre 5
Orixinal en English
1. I am fully satisfied with the product. It is a great massager that I would recommend for purchase.

2. The only minus in my case was that the charger that came with it was not working, but after consultation with the Global Relax support I replaced the charger and everything got just great.

So I would also like to outline the great Global Relax customer orientations.

3. Another way for improvement is tracking the shipping process. When I did the purchase tracking number did not work, so I have no clue is it going or not.

And again, thanks to Global Relax customer support they found the shipping information for me.
Andrey M. Os Estados Unidos
13 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
The massager itself is good. Actually it is the best among all I tried.
I like its' algorithm with smart combination of pressure, heat and percussion.
This is the only massager among all I tried where I can use my own mp3 music and where I may tune the music loudness.

The only minus in my case was that the charger that came with it was not working, but after consultation with the Global Relax support I replaced the charger and everything got just great.
12 xan. 2023
Resposta globalrelax.com
Good morning Andrey,
We are pleased to know that the Skandas massager meets your expectations and we thank you for your confidence in our brand Global Relax.
As we have already said we will solve the problem you have with the product so that it could work normally and you can enjoy your relax sessions.
Thank you for your kindness and understanding.
Kind regards.
Bitinia F - GOBAL RELAX
SKANDAS
125 Opinión
Revi rating: 5 out of 5 stars
4.8 sobre 5
Anónimo Italia
10 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Italiano
Sono soddisfatta, unica pecca l'appoggia testa poco imbottito
SERENITY Massage Glasses – Official FC BARCELONA Product
SERENITY Massage Glasses – Official FC BARCELONA Product Ver o produto
34 Opinión
Revi rating: 4 out of 5 stars
4.2 sobre 5
Daniel L. O Reino Unido
5 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Excellent service and product
Daniel L. O Reino Unido
5 xan. 2023
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Great product
Works better than anticipated
Good fast delivery and communication
GURU
12 Opinión
Revi rating: 5 out of 5 stars
4.9 sobre 5
Anónimo O Reino Unido
4 xan. 2023
Revi rating: 1 out of 5 stars
1 sobre 5
Orixinal en English
What collection you are talking about? I had to drag 10kg huge box to collection point as you didn’t arrange a collection. So the item returned to you on 20th of December and my money still not refunded, Klarna keeps deducting the payments from my bank card as you didn’t register a return yet with them! Shocking service, looks like the only way I am left to get my money back is to dispute and open a claim case. Shame on you people, no one replying to emails anymore but here they seem to react very quickly..
8 dec. 2022
Resposta globalrelax.com
Good afternoon Mr. Bilgic,
We have requested the return to different companies, because not all companies provide a collection service in the UK. You should also bear in mind that at this time of year the transport companies tend to have a very high volume of work.
We have just sent you an email with a return label and instructions to follow.
Kind regards.
Customer Service - GLOBAL RELAX (UK)
VITALZEN PRO - RENOVIERT
VITALZEN PRO - RENOVIERT Ver o produto
13 Opinión
Revi rating: 4.5 out of 5 stars
4.6 sobre 5
Ana Patricia M. Portugal
31 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Português
A empresa é muito boa.
É fácil de fazer a encomenda e o envio é rápido.
Ana Patricia M. Portugal
31 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Português
Adoro este massajador.
Relaxa imenso não só as mãos, como também os braços e os ombros.
Ótimo produto!
HANDAIKAN
HANDAIKAN Ver o produto
23 Opinión
Revi rating: 4.5 out of 5 stars
4.7 sobre 5
Anónimo España
31 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Español
El producto y el envío fenomenal, pero la entrega por parte de la empresa de paquetería penosa y con mucha falta de educación.
Patrícia Monteiro . España
31 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Já comprei vários produtos a partir do site.
María José Lucena Fernández . España
30 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en English
Satisfecha con la compra. El sillón es muy completo además de decorativo (al menos para mi gusto), y la atención por parte de la empresa muy puntual tanto por chat como por teléfono.
Aurore B. Francia
28 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Français
Super !

Merci au service client ! P
Aurore B. Francia
28 dec. 2022
Revi rating: 5 out of 5 stars
5 sobre 5
Orixinal en Français
Je suis totalement satisfaite de mon stair master qui est arrivé très vite !

Super service client !

Je recommande grandement les yeux fermés !
KEIZAN STAIRMASTER
KEIZAN STAIRMASTER Ver o produto
6 Opinión
Revi rating: 5 out of 5 stars
5 sobre 5

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Actividade do negocio
  • Última opinión recibida: hai 5 días
  • 138 opinións nos últimos 12 meses
  • Dominio validado
  • Solicita opinións automaticamente
  • Resposta 0% de opinións negativas nos últimos 12 meses
Transparencia das opinións Como obtén, verifica e modera esta empresa as súas opinións
Opinións multi-fonte

Valoración combinada: 4.6/5 de 2.698 opinións

  • Revi: 4.6/5 (2.145)
  • Google: 4.7/5 (553)
Ver en Google
4.6
Excelente
Revi rating: 4.5 out of 5 stars
2.698 opinións
5 estrelas
2.207
4 estrelas
270
3 estrelas
70
2 estrelas
41
1 estrelas
110
Como se calcula a Puntuación Revi?

O Revi Score é a media ponderada das opinións publicadas —verificadas e non verificadas—, dando maior peso ás máis recentes. Algunhas opinións poden seguir visibles sen afectar á puntuación.

Das 2.698 opinións visibles, 2.131 están verificadas por Revi (vinculadas a un pedido) e 567 sen verificación directa.

Sobre globalrelax.com

España España
GLOBAL RELAX®, is an online store dedicated to the trading and distribution of massage and relaxation products, with presence all over the world, composed by professionals dedicated to the sector of wellness for 25 years.

Our business philosophy is to contribute to wellbeing and improve the quality of life of our CUSTOMERS, by using the latest technology.

To reach this goal, we give our best looking for the satisfaction of each of our CUSTOMERS.

The satisfaction does not end when our CUSTOMERS buy a product at Global Relax®.

Our exclusive Customer Service is characterized by:

- Receiving your order completely FREE to more than 20 countries, and reduced cost to more than 50 countries all over the world, thanks to agreements with the main International agencies (TNT-Fedex, UPS, DHL, DPD Group, …)
- Talk to our Customer Service in the language you prefer (English, German, French, Spanish, Italian, Portuguese, Dutch, Russian and Romanian)
- Choose your favourite method to contact us (e-mail, online chat, whatsapp, phone, ...)
- Feel carefree after buying at Global Relax® since you have up to 30 days to return your product for free
- Trusting Global Relax® as much as we trust in our products, since they are protected for 5 years by the Official Warranty. If you want to be even more protected, you can get the Plus Warranty Extension® up to 10 years, for a special price.
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+ 20 países máis

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