Reviews Only Woman

Mark, thank you so much for taking the time to share such a lovely experience 😊🌸. We’re truly happy to know that we were able to make the whole process of sending flowers abroad easy and worry-free for you.

It means a lot to us that you valued the variety of flowers and gifts, the smooth payment process, and especially that everything arrived on time and in beautiful condition 💐🍫. Knowing that your friend was over the moon with the flowers and chocolates is exactly the kind of emotion we work hard to create every single day ✨.

Thank you again for your trust, and we’ll be delighted to help you surprise someone special again in the future.

Allan, thank you for your words — you made our petals blush! 🌸💨
We’re thrilled you felt the speed and care in every step.
At teleROSA we react fast… like ninjas, but floral! 😉🌹
Hope to see you again soon!

Thank you so much for sharing your wonderful experience, Jane! 🌸
We're absolutely delighted to hear that the flowers brought some comfort to your friend during such a difficult time, and that everything went according to plan. It's truly rewarding to know that you've had such a smooth and positive experience with us, from easy online ordering to delivery confirmation. We're beyond grateful for your continued trust, and we look forward to serving you again with the same high standards. Your satisfaction means the world to us! 💐

Hello Sanchia, we regret that the bouquet did not last as long as we would have liked for everyone. In this regard, we want you to know that we only purchase fresh, top-quality flowers, which we keep in a refrigerated chamber at the optimal temperature. Our florists carefully discard any flowers for customers that do not meet the optimal freshness criteria. As a guarantee of freshness and quality, we typically take a photo of each bouquet, and specifically, this is the photo of your bouquet:
https://telerosa.com/modules/adevpackagepicture/upload/6593e2e434df5.jpg

You received this photo in due time, as we do with every customer. The bouquet was delivered on January 3rd at 13:46, and it wasn't until January 6th at 18:04 that we received an email from the person who received your flowers, stating that they didn't last long enough, without providing a photo of the bouquet. The lifespan of a bouquet of cut flowers depends directly on factors that teleROSA cannot control once it's delivered, such as temperature, hydration, etc. That's why, in the same box where you received the bouquet, there's an indication that if, for any reason, the flowers don't arrive in optimal condition, please take several photos at the moment of receipt and send them to our email. However, it took 3 days to send an email without including a single photo.

Montse, ¡gracias por compartir tu experiencia! 🌸 Nos alegra saber que todo fue ágil y que el resultado estuvo a la altura de lo que buscabas 💐
Da gusto saber que el ramo cumplió con ese toque especial que querías conseguir.
Nos encanta formar parte de estos detalles tan bonitos 🌷

¡Muchas gracias! 🌸 Nos encanta saber que las flores fueron de tu agrado y que todo salió como esperabas 💐
Seguimos poniendo mimo en cada ramo para crear detalles especiales ✨

¡Muchísimas gracias por tu reseña! 🌹✨ Nos hace muy felices saber que todo fue perfecto y que el ramo llegó puntual, incluso a un lugar más apartado. Nos encanta poder ofrecer nuestro servicio donde otros no llegan y hacer que cada envío sea una experiencia especial 🌸💛. Comentarios como el tuyo nos motivan un montón y nos encantan porque animan a seguir sorprendiendo a más personas. ¡Gracias de corazón por recomendarnos sin dudarlo! 💌

¡Hola!
Nos llena de alegría saber que quedaste tan contento con el servicio 😊🌸. En teleROSA siempre nos esforzamos por ofrecer lo mejor, y leer tu agradecimiento es lo que nos motiva a seguir adelante. ¡Gracias a ti por confiar en nosotros!

¡Buenos días! Muchas gracias por tu comentario y por valorar nuestro servicio y profesionalismo. Nos alegra saber que te ha gustado el feedback.

Lamentamos que las flores no hayan llegado exactamente el día del cumpleaños de tu tía. Queremos informarte que los domingos no prestamos servicios, por lo que no realizamos entregas ese día. Por ello, ofrecemos la opción de entrega el sábado o el lunes, para que puedas elegir la mejor opción según tus necesidades.

Agradecemos tu comprensión y esperamos poder ayudarte en futuras ocasiones. ¡Gracias por elegir teleROSA!

Saludos,
El equipo de teleROSA

¡Hola Laura!

Muchísimas gracias por tu reseña y por destacar nuestro servicio y presentación. Nos alegra saber que tu experiencia con teleROSA ha sido tan positiva. Trabajamos con mucho cariño para que cada detalle sea especial, y nos encanta saber que hemos cumplido con tus expectativas.

¡Esperamos volver a sorprenderte pronto! 💐💖😊