Reviews teleROSA
On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.
teleROSA has 2,084 verified reviews out of 2,112 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 643 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.8%), United Kingdom (5.3%) and United States (3.1%).
We show reviews in English first. There are more recent reviews in other languages.
Last review 1 hour ago
Automatic collection active
Replies to negative reviews (100%)
5 Sep 2026
Excellent service. Recipient was delighted with her flowers.
Good communication with yourselves as the order progressed.
Muy bien et muchas gracias a todos.
Good communication with yourselves as the order progressed.
Muy bien et muchas gracias a todos.
28 Aug 2026
26 Aug 2026
25 Aug 2026
14 Aug 2026
First time ordering flowers from this company. It was easy to navigate etc. and the flowers were delivered very quickly.
Funeral Centerpiece
Funeral Centerpiece
View product
5
of 5
12 Aug 2026
Thank you so much, my boyfriend received it and he was so happy with it. Thank you so much for a very good service. I will definitely order again. 🤍
12 Aug 2026
Perfect very fast sevice
12 Aug 2026
Thank you so much, my boyfriend received it and he was so happy with it. Thank you so much for a very good service. I will definitely order again. 🤍
11 Aug 2026
Excelente manejo del pedido.
Calidad increíble de las flores y del empaque de entrega.
Recibí el pedido a tiempo.
Calidad increíble de las flores y del empaque de entrega.
Recibí el pedido a tiempo.
11 Aug 2026
Excelente manejo del pedido.
Calidad increíble de las flores y del empaque de entrega.
Recibí el pedido a tiempo.
Calidad increíble de las flores y del empaque de entrega.
Recibí el pedido a tiempo.
Bromeliad
Bromeliad
View product
5
of 5
6 Aug 2026
23 Jul 2026
23 Jul 2026
18 Jul 2026
28 Jun 2026
5 star service. I placed the order from the US, for a hotel guest in Malaga. Easy process, great communication, prompt delivery of a beautiful bouquet and bottle of Cava.
28 Jun 2026
Surprised my sister on her Malaga vacation and birthday with a beautiful bouquet by teleRosa. The ordering process was easy and the delivery prompt.
27 Jun 2026
Ordering flowers to Spain through teleROSA was a great experience. The website was easy to navigate, and their customer service was excellent at helping me track down the delivery when it was left with a neighbour. The recipient confirmed the flowers were beautifully packaged and stunning
.Pros:Easy Ordering: The teleROSA website is highly intuitive, making international orders straightforward.
Great Support: Customer service was very helpful when I needed to track down the bouquet after it was dropped off next door.
Beautiful Flowers: The recipient was delighted, noting the arrangement was visually stunning and securely packaged.
Areas for Improvement:Delivery Communication: The courier left the flowers with a neighbour but did not leave a note or message to inform us. The drivers need to improve their communication so recipients know exactly where their items have been delivered.
.Pros:Easy Ordering: The teleROSA website is highly intuitive, making international orders straightforward.
Great Support: Customer service was very helpful when I needed to track down the bouquet after it was dropped off next door.
Beautiful Flowers: The recipient was delighted, noting the arrangement was visually stunning and securely packaged.
Areas for Improvement:Delivery Communication: The courier left the flowers with a neighbour but did not leave a note or message to inform us. The drivers need to improve their communication so recipients know exactly where their items have been delivered.
3 Jun 2026
De bezorging is uitstekend verlopen en goed ontvangen door de patient.
Met vriendelijke groet,
Ton Roest.
Met vriendelijke groet,
Ton Roest.
2 Jun 2026
2 Jun 2026
- ...
Grow your store with verified reviews
Use Revi to automate review collection, improve trust and increase conversion.
Your question
Hello Telerosa!
Could you please also include funeral ribbon?
Thank you!
Reply from teleROSA
Thank you for your question.
This is indeed a funeral floral arrangement. However, it is specifically designed for home delivery, so that it can later be taken to the cemetery or niche by the family. For this reason, as stated in the product description, it is not supplied with a funeral ribbon.
If you would like to receive this arrangement at your home with a personalized funeral ribbon, we can certainly arrange that. Simply write in the Order Notes that you would like us to send you an additional payment link for €10 to include the ribbon.
If, instead, you need flowers to be delivered for a funeral service, we recommend choosing one of the products shown in the funeral section, as those arrangements already include a personalized funeral ribbon.
Centro Claveles Gladiolos B
Centro Claveles Gladiolos B
View product
0
of 5
Your question
Lo entregan a domicilio? No veo donde escribir la dirección exacta
Reply from teleROSA
Hola Patricia, primero ha de seleccionar la provincia, ciudad y fecha de entrega deseada eso sirve para validar si el producto esta disponible y el precio para ese lugar y fecha, dele a continuar y en el paso siguiente es donde se le piden todos los datos de la dirección de entrega y demás.
Double-Stem Orchid
Double-Stem Orchid
View product
5
of 5
Your question
Can the flowers be delivered at 7.30 am
Reply from teleROSA
Hi Prashanth,
We don’t deliver at 7:30 a.m. Our delivery window is from 9:00 to 21:00. You can select some time slots offered on the website, but we can’t guarantee an exact delivery time.
Regarding the Sunflowers bouquet, it’s currently out of stock: it’s not the right season, and the available sunflowers are so small that we prefer not to sell them to avoid misleading customers.
You can check all the available products and their prices by selecting the province, city, and desired delivery date on our website.
Best regards,
teleROSA Customer Service
Sunflowers bouquet
Sunflowers bouquet
View product
4.9
of 5
Your question
Hello, I’m wondering if you deliver to exact address and is it trough your personal courier or a other private one
I want to know what to expect because I want a perfect job.
Thank you !
Reply from teleROSA
Hello Stanislav,
We deliver to homes and businesses all over Spain. To ensure everything goes perfectly, we just need the complete and correct postal address.
Depending on the destination city and the desired delivery date, your order will be delivered either by our own local florists and couriers or through a trusted private delivery company.
Kind regards,
Customer Service – teleROSA
6 Roses Bouquet (Half Dozen)
6 Roses Bouquet (Half Dozen)
View product
4.8
of 5
Your question
Your website doesn't seem to ask for a specific address name of person ? I assume Jimena de la frontera is a large area???
Reply from teleROSA
Jimena de la Frontera is a town in the province of Cádiz, Spain. We can deliver flowers specifically to the person you choose. To do so, please select in the top section of our website the Province: Cádiz, the City: Jimena de la Frontera, and the date you want the flowers to be delivered. At that point, our website will show you a list of all available bouquets and their prices. Choose the one you like most.
Later in the process, we will ask you for the recipient’s name, the street name, street number, phone number, and the message you wish to send along with the flowers.
If you don’t know the street name, you can write “call for address” in that field, and we will take care of contacting the recipient to get the delivery details you don't have.
Flashes of Roses
Flashes of Roses
View product
5
of 5
Your question
Good day.
I would like a bucket with pink roses exactly as on your picture here in this very combination. Is it possible for you to make it? Thank you very much in advance.
Reply from teleROSA
Hello! Yes, it's absolutely possible to prepare the bouquet just like the one in the picture.
To do so, please select the option "Mixed Colors" on the product page. A dialog box will open where you can let us know how many roses you'd like of each color, or simply write that you'd like it to look as close as possible to the bouquet shown online.
Here is the direct link to the bouquet so you can place your order easily:
👉 https://telerosa.com/en/bouquet-roses/445-bouquet-35-roses-at-home-address.html
And we invite you to try our new video message service, now on special offer for just €1!
You can record a personal video to be sent along with your bouquet — a beautiful way to add emotion and create a truly unforgettable moment.
Even better, the person receiving the flowers will also be able to record a thank-you video for you, showing the bouquet they just received. It’s a unique way to connect and share the joy of the moment, even from a distance.
Thank you very much!
Bouquet 35 Roses
Bouquet 35 Roses
View product
5
of 5
Your question
Pueden entregar el pedido al Materno de Málaga. Habitación 402 para Carmen García Gómez?
Reply from teleROSA
Hola Ana. Sí, realizamos entregas en el Hospital Materno Infantil de Málaga. Tienes tres opciones para tramitar tu pedido:
A través de nuestra web: Indicando el nombre de Carmen y la habitación 402 en la dirección de envío.
Por teléfono: Llamando a nuestro número gratuito 900 26 40 88.
En persona: Visitando nuestra Shop teleROSA, ubicada a escasos metros del hospital, concretamente en la Avda. de los Ángeles, 49.
Al tratarse de un entorno hospitalario, el arreglo se preparará con un envoltorio y una base adaptados para resultar totalmente práctico en la habitación. Cualquier otra duda, puedes consultarla en privado a través de nuestro WhatsApp, que encontrarás en la web telerosa.com.
Willy Fog Boy
Willy Fog Boy
View product
0
of 5
Your question
Hola vendéis solo 200gr y no se para cuánto daría , es para rellenar conos y echarlos en un eventos. Y ¿Como puedo comprar más cantidad? O me parece la opción. Gracias
Reply from teleROSA
¡Hola! 😊 Cada bolsa contiene aproximadamente 200 gramos de pétalos, una cantidad que suele ser suficiente para rellenar varios conos, aunque depende del tamaño de los mismos y de la cantidad que quieras poner en cada uno.
Este producto no se vende de forma independiente en nuestra web, sino únicamente como complemento de un ramo o arreglo floral. Si realizas un pedido de flores, puedes añadir una o varias bolsas de pétalos, según la cantidad que necesites.
Si lo que deseas es comprar únicamente pétalos, también es posible en algunas de nuestras tiendas físicas. Para comprobar si disponemos de una tienda en la ciudad que te interesa, escríbenos por WhatsApp (encontrarás el acceso en nuestra web) y estaremos encantados de informarte y resolver cualquier duda.
Bag of Natural Rose Petals
Bag of Natural Rose Petals
View product
0
of 5
Your question
habria alguna posibilidad de que la nota introdujera mas caracteres?
Reply from teleROSA
Hola, Hugo. 😊 Si el texto que deseas incluir es más largo que el espacio disponible, puedes realizar el pedido igualmente e indicar en el texto de la nota "la envío por email". Después, solo tienes que enviarnos el mensaje por correo electrónico indicando la referencia de tu pedido y nos encargaremos de imprimirlo completo para incluirlo con el ramo. 🌹
12 Roses Bouquet (One Dozen)
12 Roses Bouquet (One Dozen)
View product
4.9
of 5
Your question
No recibimos nada. 12 rosas gratis ???
Que lastima
Reply from teleROSA
Estimado Djamal:
Entendemos perfectamente su preocupación al escribir este mensaje, pero le aseguramos que teleROSA siempre cumple sus compromisos.
El día que acordamos la entrega, nuestro repartidor acudió al domicilio. Al no encontrarse la destinataria en casa, contactó con ella por teléfono y ambos acordaron dejar las rosas depositadas en el estanco. Lamentablemente, hubo una pequeña y entrañable confusión: ella acudió a buscarlas al quiosco, por lo que lógicamente no las encontró.
En teleROSA lo más importante no es quién tuvo el malentendido, sino que ella disfrute de sus flores. Por eso, tras hablar con ella hoy y aclarar lo sucedido, hemos confeccionado y entregado de inmediato otras 12 rosas frescas adicionales, esta vez entregadas directamente en sus propias manos.
Nos alegra confirmar que ya las tiene consigo y esperamos que las esté disfrutando. Gracias por seguir confiando en teleROSA.
Report this content
Report this content
Use this form for unlawful content or content that breaches our rules. Simply disagreeing with a review is not grounds for a report. See how Revi moderates reviews
Business activity
- Last review received: 1 hour ago
- Last review in English: 2 days ago
- 643 reviews in the last 12 months
- Domain validated
- Automatically request reviews
- Additional functionalities
- Answer 100% of negative reviews in the last 12 months
Multi-source reviews
Combined rating: 4.8/5 from 2,112 reviews
- Revi: 4.8/5 (2,084)
- Google: 4.4/5 (28)
About teleROSA
Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Products with reviews
Products from this merchant with a verifiable identity and image and enough reviews for a public profile.
