4.8
Excellent
Revi rating: 5 out of 5 stars
2,088 reviews
5 stars
1,901
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,088 visible reviews, 2,060 are verified by Revi (linked to an order) and 28 have no direct verification.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,060 verified reviews out of 2,088 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 638 reviews. Responds to 96% of negative reviews. Reviews come mainly from Spain (81.6%), United Kingdom (5.3%) and United States (3.1%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
  • You can report any review using the flag icon, identifying yourself with your email. We confirm receipt of every report and explain each decision.
Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 1 day ago Automatic collection active Replies to negative reviews (96%)
Yuri B. Spain
15 Jan 2026
Revi rating: 5 out of 5 stars
5 of 5
The Bear with Scarf unfortunately differs from the one I supposed :-(
23 Jan 2026
Answer teleROSA
Yuri, we’re sorry the Bear with Scarf wasn’t exactly what you expected 😅. Still, we hope it managed to bring a smile to the lucky recipient. And if next time you’d like to try a different option, we’d be happy to help you find the perfect companion. We even have bears in all sizes, up to 1 meter tall! 🌷
Bear with Scarf
Bear with Scarf View product
15 Review
Revi rating: 4.5 out of 5 stars
4.5 of 5
Yuri B. Spain
15 Jan 2026
Revi rating: 5 out of 5 stars
5 of 5
excellent.
23 Jan 2026
Answer teleROSA
Yuri, we’re delighted you enjoyed the cava bottle 💐 We hope it was the perfect touch to complement your gift and make the moment even more special. 🌷
Bottle of Cava or Sparkling
Bottle of Cava or Sparkling View product
7 Review
Revi rating: 5 out of 5 stars
5 of 5
Yuri B. Spain
15 Jan 2026
Revi rating: 5 out of 5 stars
5 of 5
Very beautiful. Delivered neatly packaged.
23 Jan 2026
Answer teleROSA
Yuri, so nice to hear you loved how it looked and how it arrived 💐 We put a lot of care into packing each order, drawing on years of experience so everything gets there just as it left us. Glad it all came together beautifully. 🌷
Bromeliad
Bromeliad View product
8 Review
Revi rating: 5 out of 5 stars
5 of 5
Sandra S. Spain
14 Jan 2026
Revi rating: 5 out of 5 stars
5 of 5
The customer service was very good I was kept in touch all the time.
The flowers were for a friend in El Poblets who wasn’t well and she said the flowers were wonderful and they cheered her up so much.
Thank you again xx
23 Jan 2026
Answer teleROSA
Sandra, thank you so much for sharing this 💐 It’s lovely to know you felt supported throughout and that your friend loved the flowers. Sending something that brings a bit of light on a tough day is such a beautiful gesture. We’re really happy to be part of moments like this. 🌷
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Rita E. Spain
6 Jan 2026
Revi rating: 1 out of 5 stars
1 of 5
I send flowers every year to my sister in law in Spain on the memory of my brother’s passing. I’ve used your services twice before and it was good. This time the plant arrived broken and when my sister in law contacted you, the response was that she needs to wait. I would expected an immediate replacement and an apology. Very poor customer service!
7 Jan 2026
Answer teleROSA
Dear Rita,

First of all, please accept our sincere apologies for the delay in our response, which has been due to the Christmas period that has just ended.

We are truly sorry about the condition in which the plant arrived. Tomorrow, a new plant basket will be delivered to replace the one that was damaged, as the issue was caused by incorrect handling during transport by the courier company.

We understand how important this delivery was, especially given the meaning it holds for you and your family, and we regret that the experience was not as it should have been on this occasion. Thank you for bringing this to our attention.

Kind regards,
teleROSA Customer Service
Basket green plants
Basket green plants View product
7 Review
Revi rating: 4.5 out of 5 stars
4.3 of 5
Alma V. Spain
25 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
Wonderful ! Thank you so much for the delivery of the beautiful flowers for my mother.
6 Jan 2026
Answer teleROSA
Alma, it’s fantastic to hear your mother loved the flowers! We’re happy to have been your little helpers in spreading some joy. Thanks for taking a moment to share your experience with us!
Magic Flash
Magic Flash View product
1 Review
Revi rating: 5 out of 5 stars
5 of 5
Pauline M. Spain
24 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
Thankyou a great service
31 Dec 2025
Answer teleROSA
Thanks a lot, Pauline! We really appreciate you taking the time to leave us your feedback. It’s great to know your experience met expectations 🌼✨ Enjoy the festive season!
Christmas Forest
Christmas Forest View product
2 Review
Revi rating: 4.5 out of 5 stars
4.5 of 5
Jillian . Spain
24 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
Fantastic service from telarosa as per usual. Great variety of beautiful flowers and great options for delivery.
Highly recommend
29 Dec 2025
Answer teleROSA
Hi Jillian, thank you so much for your continued trust and for sharing such a lovely review. We’re really glad you appreciate the range of floral choices and the flexibility in delivery options — those details matter a lot to us 🌸🚚 Wishing you a wonderful festive season!
54 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Steven w. Spain
23 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
Arrived on time and the flowers were in great condition... Great service and uodates throughout.
27 Dec 2025
Answer teleROSA
Hi Steven, thank you so much for taking a moment to share your experience. Knowing that everything flowed smoothly from start to finish and that you felt informed along the way means a lot to us 🌸📦 Wishing you lovely festive days!
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Peter R. Spain
23 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
Really beautiful flowers and made my love very happy.
26 Dec 2025
Answer teleROSA
Peter, we’re delighted to be the bridge that helped you send joy with your flowers! 🌷 It’s wonderful to see the happiness you’ve shared. Wishing you a festive season full of warmth and magic 🎄✨
Rainbow Kiss
Rainbow Kiss View product
3 Review
Revi rating: 5 out of 5 stars
5 of 5
Anonymous Spain
21 Dec 2025
Revi rating: 5 out of 5 stars
5 of 5
So beautiful. Thank you for a wonderful service. Will use again.
26 Dec 2025
Answer teleROSA
We’re thrilled you loved it! Your kind words really make our day brighter. Looking forward to helping you surprise someone special again soon 🌼✨
6 Roses Bouquet (Half Dozen)
6 Roses Bouquet (Half Dozen) View product
150 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Anonymous Spain
20 Dec 2025
Revi rating: 4 out of 5 stars
4 of 5
IMuy satisfecha con el centro floral, la base y el follaje incluso mas denso que en la foto modelo de vuestra website. Personalmente, en lugar del fardito de maderitas una estrelllita o filigrana espiral en plata o dorado + elegante.
26 Dec 2025
Answer teleROSA
¡Nos hace muy felices saber que el centro te ha gustado tanto! 🎄✨ Tomamos nota de tu idea de la estrellita o filigrana, seguro que le daría un toque muy especial. ¡Gracias por compartir tu opinión y ayudarnos a seguir mejorando! Felices Fiestas.
Christmas Forest
Christmas Forest View product
2 Review
Revi rating: 4.5 out of 5 stars
4.5 of 5
Anonymous Spain
26 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
la composition florale est conforme à la photo. C'est un bouquet magnifique qui a su ravir les cœurs.
1 Dec 2025
Answer teleROSA
Un grand merci pour vos mots ! Nous sommes ravis que l’arrangement ait transmis autant de douceur et qu’il corresponde à ce que vous attendiez. Chez teleROSA, on adore créer ces petites émotions que voyagent de cœur à cœur. Au plaisir de vous accompagner à nouveau. 🌸✨
Rose Garden
Rose Garden View product
13 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Natalja R. Spain
25 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Thank you very much! Thank you for perfect communication as well!
28 Nov 2025
Answer teleROSA
We love keeping things personal and close, so it’s wonderful to hear you enjoyed our communication! The photo you shared looks absolutely lovely and really brightens our day. Knowing that our attention and care reached you means a lot to us, and we look forward to creating more beautiful moments with you in the future. 🌼
Wine and Roses
Wine and Roses View product
13 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous Spain
25 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Excellent quality of the flowers.
Great packaging with an instruction how to support these flowers.
28 Nov 2025
Answer teleROSA
Thank you so much for sharing your experience! We’re thrilled that you appreciated the flowers’ quality. We always include simple care instructions with our arrangements, so everyone can enjoy them at their best for longer. Your feedback truly inspires us to keep spreading little moments of joy with every bouquet. 🌼
Kiss Multicolor Roses Bouquet
Kiss Multicolor Roses Bouquet View product
49 Review
Revi rating: 5 out of 5 stars
4.9 of 5
David J. Spain
22 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Great flowers as usual from Telerosa, but we were lucky to receive them because we had booked and paid to have delivery between 2 and 10 pm, but they were delivered at 9am, at a time that we would normally be out from the house. !
28 Nov 2025
Answer teleROSA
David, thanks a lot for choosing teleROSA again — it always means so much when someone who already knows our work comes back.
We’re thrilled that the bouquet hit the spot and everything felt right on your end. There was a little time-slot wobble this time, so thank you for taking it with such good grace.
Your support (and those shining stars!) really lift our day.
Looking forward to surprising someone special for you again soon, David! 🌸💐✨
12 Roses Bouquet (One Dozen)
12 Roses Bouquet (One Dozen) View product
75 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous Spain
20 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Everything was perfect, accurate and delivered on time.
Keep up the excellent work!
Thank you.
22 Nov 2025
Answer teleROSA
Thank you so much for sharing your experience — and for adding the photo, it’s always lovely to see the result 🌸
We’re really happy to know everything went smoothly and matched what you had in mind.
We’ll keep working with the same care so your next surprise feels just as enjoyable and stress-free 💐✨
Thanks again for taking the time to leave your comment!
Beauty And Beast Rose
Beauty And Beast Rose View product
13 Review
Revi rating: 5 out of 5 stars
5 of 5
Jo Kristine H. Spain
14 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Absolutely beautiful flowers.
Customer care with arranging the order and delivery oversees was second to none. So helpful.
If you live in the UK and need flowers sending to Spain, TeleRosa is the company to use.
17 Nov 2025
Answer teleROSA
Thank you so much, Kristine! 🌸 We truly appreciate you taking the time to share your experience. It means a lot to hear that everything went smoothly and that you were happy with both the flowers and our support. Making sending flowers from abroad effortless and special is what we strive for every day, and your kind words encourage us to keep doing our best 💐✨.
54 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Francesco Z. Spain
5 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Shopping experience is seamlessly easy, reference pictures are true to the product. Delivery times are accurate and reflect the buyer' selection
8 Nov 2025
Answer teleROSA
Thank you so much, Francesco! 🌸 We’re delighted to hear that the ordering process felt smooth and effortless, and that the arrangement matched the reference images beautifully. It’s wonderful to know the delivery arrived just as expected — our team always aims to make sending flowers reliable and worry-free 💐✨.
Francesco Z. Spain
5 Nov 2025
Revi rating: 5 out of 5 stars
5 of 5
Perfectly put together, with impeccable attention to details, and true to reference image.
8 Nov 2025
Answer teleROSA
Thank you so much, Francesco! 🌸 We’re thrilled to hear that the arrangement met your expectations and reflected the reference image beautifully. Our team takes pride in carefully crafting each detail to make sure every composition delights from start to finish 💐✨.
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5

Grow your store with verified reviews

Use Revi to automate review collection, improve trust and increase conversion.

Your question
Puede ser este ramo 18 risas blancas y poner una cinta morada
Maria
Reply from teleROSA
Este centro lleva 15 rosas, pero si lo desea puede añadir 3 rosas naturales, en el apartado "Completa tu compra", además en observaciones del pedido debe indicar que desea que el centro se monte con 18 rosas y un lazo en color morado.
teleROSA
Teddy Center Roses
Teddy Center Roses View product
Revi rating: 4.5 out of 5 stars
4.4 of 5
(7 reviews)
Report this content

Report this content

Use this form for unlawful content or content that breaches our rules. Simply disagreeing with a review is not grounds for a report. See how Revi moderates reviews

Business activity
  • Last review received: 1 day ago
  • Last review in English: 2 days ago
  • 638 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 96% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.8/5 from 2,088 reviews

  • Revi: 4.8/5 (2,060)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
2,088 reviews
5 stars
1,901
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,088 visible reviews, 2,060 are verified by Revi (linked to an order) and 28 have no direct verification.

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings