4.8
Excellent
Revi rating: 5 out of 5 stars
1,986 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
How is the Revi Score calculated?
The Revi Score is a weighted average of reviews where recent ones count more. It reflects the current trend in customer satisfaction.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 1,958 verified reviews out of 1,986 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 640 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (71.6%), United Kingdom (8.2%) and United States (4.8%).

We show reviews in English first. There are more recent reviews in other languages.
Last review 21 hours ago Automatic collection active
Ton R. Spain
Verified
3 Jun 2026
Revi rating: 5 out of 5 stars
5 of 5
De bezorging is uitstekend verlopen en goed ontvangen door de patient.

Met vriendelijke groet,

Ton Roest.
Blue Roses Bouquet
40 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
(0)
(0)
Bayan T. Spain
Verified
2 Jun 2026
Revi rating: 5 out of 5 stars
5 of 5
Great bouquet and service!
(0)
(0)
Bayan T. Spain
Verified
2 Jun 2026
Revi rating: 5 out of 5 stars
5 of 5
Great bouquet and service!
Happiness Bouquet
72 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
(0)
(0)
Gary T. Spain
Verified
29 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Very pleased with the flowers, there were exactly as described and arrived within time.
Caresses of Roses
6 Review
Revi rating: 5 out of 5 stars
5 of 5
(0)
(0)
Jhon A. Spain
Verified
24 May 2026
Revi rating: 4 out of 5 stars
4 of 5
Excellent product and service. Purchased overnight online from USA to my little village in Galicia Spain.
(0)
(0)
Jhon A. Spain
Verified
24 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Excellent product and service. Purchased overnight online from USA to my little village in Galicia, Spain. Arrived perfectly. Communicated with me directly via WhatsApp.
Roses Funeral Cushion
3 Review
Revi rating: 5 out of 5 stars
5 of 5
(0)
(0)
Sharon R. Spain
Verified
20 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Beautiful bouquet. I was kept up to date from order to delivery. Would recommend to family and friends. Great service
11 Jun 2026
Answer teleROSA
Sharon, it’s great to know that the gerbera bouquet arrived so beautifully and that you were kept informed throughout the whole process 🌸
We know how important clear communication is at every stage of the delivery, and we put a lot of effort into making sure our customers feel reassured at all times.
Thank you for your recommendation and for sharing your experience 💐
Gerberas bouquet
14 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
(0)
(0)
Sol B. Spain
Verified
20 May 2026
Revi rating: 4 out of 5 stars
4 of 5
Great purchase experience on the website, and the flowers were delivered in time. Only problem … there was no card or other indication, so my daughter didn’t realise I had sent the bouquet.
20 May 2026
Answer teleROSA
We are incredibly sorry to hear that the message was not seen, as it is truly regrettable. Our packaging is specifically designed to ensure the message is the very first thing noticed upon opening the box; however, it is possible it was mistaken for advertising material. We have attached a photo showing how the message is placed within the box. Furthermore, our rigorous quality control processes make it impossible for an order to be shipped without its corresponding message.
Kiss Multicolor Roses Bouquet
48 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
(0)
(0)
Ephson G. Spain
Verified
16 May 2026
Revi rating: 5 out of 5 stars
5 of 5
The communication was timely with quasi real-time updates. Thank you for the delivery!
10 Jun 2026
Answer teleROSA
Ephson, we’re glad you appreciated the transparency in our communication, as we know it is very important for our customers’ peace of mind. Being able to know at all times the status of your order and when it has been delivered is essential to us.
Thank you for sharing your feedback and see you next time 💐
(0)
(0)
Ephson G. Spain
Verified
16 May 2026
Revi rating: 5 out of 5 stars
5 of 5
I love the attention to detail with the hand written notes. It makes the entire experience worth it and real. The bouquet was also beautiful and unexpectedly huge! My girlfriend loved it!
10 Jun 2026
Answer teleROSA
Ephson, thank you very much for your kind words 🌸
We’re really glad you appreciated the handwritten note, which adds a special touch to the experience. We’re also delighted to hear that the bouquet exceeded your expectations both in size and beauty, and most importantly, that your girlfriend loved it.
Thank you for sharing your experience 💐
Lilies bouquet
36 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
(0)
(0)
Ionel C. Spain
Verified
15 May 2026
Revi rating: 5 out of 5 stars
5 of 5
They forgot to send photo of the flowers
15 May 2026
Answer teleROSA
Dear Ionel,

Thank you for your feedback. We would like to clarify that not receiving a photo of your flowers was not an oversight. On extremely busy dates, such as Valentine's Day and Mother's Day, the volume of orders is so high that we are forced to temporarily suspend our photo service. This allows our florists to focus entirely on preparing and delivering every order on schedule. We apologize if this caused any disappointment and deeply appreciate your understanding.

Best regards.
(0)
(0)
Ionel C. Spain
Verified
15 May 2026
Revi rating: 1 out of 5 stars
1 of 5
Dosent look like in picture .
15 May 2026
Answer teleROSA
Dear Ionel,

Thank you for sharing your feedback. We are sorry to hear that the arrangement did not fully meet your visual expectations. Because we work with fresh, natural products, slight variations can occur compared to our catalog photos. Our priority is always to maintain the overall style and value of your order while guaranteeing its safe arrival. We appreciate your understanding.

Best regards.
Tagore
1 Review
Revi rating: 1 out of 5 stars
1 of 5
(0)
(0)
Bärbel B. Spain
Verified
14 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Everything was perfect - from the ordering process and payment right through to the punctual delivery. My mom was absolutely delighted with the basket filled with so many beautiful plants for Mother´s Day. Many thanks from her daughter in Germany.
6 Jun 2026
Answer teleROSA
Bärbel, thank you so much for your lovely review 🌸
We're delighted to hear that everything went perfectly, from the ordering and payment process to the punctual delivery. Most importantly, we're so happy to know that your mother was absolutely delighted with her basket of beautiful plants, as that's what matters most to us.

Thank you for allowing us to help bridge the distance between Germany and Spain on such a special occasion. It was a pleasure to be part of this wonderful surprise 💐
Basket green plants
7 Review
Revi rating: 4.5 out of 5 stars
4.3 of 5
(0)
(0)
Christopher M. Spain
Verified
13 May 2026
Revi rating: 5 out of 5 stars
5 of 5
you were extremely efficient and the recipient was delighted
6 Jun 2026
Answer teleROSA
Christopher, thank you very much for your review 🌸
We're delighted to know that everything went smoothly, but even more importantly, that the recipient loved the surprise. Creating those moments of happiness is exactly why we do what we do.
Thank you for choosing teleROSA and for sharing your experience 💐
Rainbow Flower Basket
34 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
View all
(0)
(0)
Fernando P. Spain
Verified
13 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Servicio altamente recomendable. Hice mi pedido desde Miami para entregar en Ponferrada, España, y toda la operación tomó aproximadamente 10 minutos. La entrega se hizo como estaba programada y el producto lució muy bien presentado. Proveeré más comentarios cuando sepa como ha resultado el producto en si. Muchas gracias!
6 Jun 2026
Answer teleROSA
Fernando, comentarios como el tuyo nos sacan una sonrisa 🌸
Saber que pudiste gestionar un envío desde Miami a Ponferrada en apenas unos minutos y con la tranquilidad de que todo llegó tal y como estaba previsto es exactamente la experiencia que buscamos ofrecer.

Además, queremos agradecerte especialmente las fotografías que has compartido. Ver la orquídea llegando en perfectas condiciones y luciendo tan bien una vez desembalada confirma que todo el cuidado que ponemos en el embalaje y transporte merece la pena.

Muchas gracias por tu confianza y por dedicar tiempo a compartir tu experiencia con tanto detalle 💐
Double-Stem Orchid
23 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
(0)
(0)
Anonymous Spain
Verified
7 May 2026
Revi rating: 5 out of 5 stars
5 of 5
good place
4 Jun 2026
Answer teleROSA
Thank you very much for your review 🌸
We’re happy to know that your experience with us was a positive one. We’ll continue working with the same dedication to make sure every order meets our customers’ expectations.
Thank you for sharing your feedback 💐
(0)
(0)
Adarsh G. Spain
Verified
7 May 2026
Revi rating: 5 out of 5 stars
5 of 5
good stuff
4 Jun 2026
Answer teleROSA
Adarsh, thank you very much for your review 🌸 We’re glad to hear you were happy with your order. Sometimes just a few words say a lot, and comments like yours encourage us to keep taking care of every detail. Thank you for choosing teleROSA 💐
Rainbow Flower Basket
34 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
View all
(0)
(0)
Antonella D. Spain
Verified
3 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Per la seconda volta ho usufruito del vostro servizio..eccellenti anche questa volta! Dall’Italia alla Spagna con amore!Grazie!
27 May 2026
Answer teleROSA
Antonella, che bello accompagnarti ancora in un’occasione così speciale 🌹
Ci fa davvero piacere sapere che anche questa volta tutto sia stato all’altezza e che le 18 rose rosse siano arrivate dall’Italia alla Spagna piene d’amore.
Grazie di cuore per averci scelto ancora una volta 💐
Bouquet 18 red roses
6 Review
Revi rating: 5 out of 5 stars
5 of 5
(0)
(0)
Remi Leon B. Spain
Verified
2 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Amazing, and delivery very fast! Muy bien!
27 May 2026
Answer teleROSA
Remi Leon, thank you so much for your lovely review 🌸
We’re really happy to hear that everything went so well and that the delivery arrived as quickly as you needed.
Thank you for trusting teleROSA 💐
Double-Stem Orchid
23 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
(0)
(0)
Tomas T. Spain
Verified
1 May 2026
Revi rating: 5 out of 5 stars
5 of 5
Easy to place the order. Liked the fact that they followed up with me via WhatsApp to make sure they had the correct address. Flowers were delivered successfully and the recipient was very happy. Solid service.
26 May 2026
Answer teleROSA
Tomas, thank you so much for taking the time to share such a detailed review 🌸
We’re really happy to hear that the ordering process was easy and that you appreciated the WhatsApp follow-up to make sure everything was correct for the delivery.
At the end of the day, what matters most to us is that the flowers arrive perfectly and bring happiness to the person receiving them.
Thank you for trusting teleROSA 💐
(0)
(0)
Your question
Lo entregan a domicilio? No veo donde escribir la dirección exacta
Patricia
Reply from teleROSA
Hola Patricia, primero ha de seleccionar la provincia, ciudad y fecha de entrega deseada eso sirve para validar si el producto esta disponible y el precio para ese lugar y fecha, dele a continuar y en el paso siguiente es donde se le piden todos los datos de la dirección de entrega y demás.
teleROSA
Double-Stem Orchid
Revi rating: 5 out of 5 stars
5 of 5
(23 reviews)
Your question
Can the flowers be delivered at 7.30 am
Prashanth
Reply from teleROSA
Hi Prashanth, We don’t deliver at 7:30 a.m. Our delivery window is from 9:00 to 21:00. You can select some time slots offered on the website, but we can’t guarantee an exact delivery time. Regarding the Sunflowers bouquet, it’s currently out of stock: it’s not the right season, and the available sunflowers are so small that we prefer not to sell them to avoid misleading customers. You can check all the available products and their prices by selecting the province, city, and desired delivery date on our website. Best regards, teleROSA Customer Service
teleROSA
Sunflowers bouquet
Revi rating: 5 out of 5 stars
4.9 of 5
(18 reviews)
Your question
Hello, I’m wondering if you deliver to exact address and is it trough your personal courier or a other private one I want to know what to expect because I want a perfect job. Thank you !
Stanislav
Reply from teleROSA
Hello Stanislav, We deliver to homes and businesses all over Spain. To ensure everything goes perfectly, we just need the complete and correct postal address. Depending on the destination city and the desired delivery date, your order will be delivered either by our own local florists and couriers or through a trusted private delivery company. Kind regards, Customer Service – teleROSA
teleROSA
Bouquet of 6 Roses
Revi rating: 5 out of 5 stars
4.8 of 5
(140 reviews)
Your question
Your website doesn't seem to ask for a specific address name of person ? I assume Jimena de la frontera is a large area???
Stephen+Maynard
Reply from teleROSA
Jimena de la Frontera is a town in the province of Cádiz, Spain. We can deliver flowers specifically to the person you choose. To do so, please select in the top section of our website the Province: Cádiz, the City: Jimena de la Frontera, and the date you want the flowers to be delivered. At that point, our website will show you a list of all available bouquets and their prices. Choose the one you like most. Later in the process, we will ask you for the recipient’s name, the street name, street number, phone number, and the message you wish to send along with the flowers. If you don’t know the street name, you can write “call for address” in that field, and we will take care of contacting the recipient to get the delivery details you don't have.
teleROSA
Flashes of Roses
Revi rating: 0 out of 5 stars
0 of 5
(0 reviews)
Your question
Good day. I would like a bucket with pink roses exactly as on your picture here in this very combination. Is it possible for you to make it? Thank you very much in advance.
Lilia+Petersen
Reply from teleROSA
Hello! Yes, it's absolutely possible to prepare the bouquet just like the one in the picture. To do so, please select the option "Mixed Colors" on the product page. A dialog box will open where you can let us know how many roses you'd like of each color, or simply write that you'd like it to look as close as possible to the bouquet shown online. Here is the direct link to the bouquet so you can place your order easily: 👉 https://telerosa.com/en/bouquet-roses/445-bouquet-35-roses-at-home-address.html And we invite you to try our new video message service, now on special offer for just €1! You can record a personal video to be sent along with your bouquet — a beautiful way to add emotion and create a truly unforgettable moment. Even better, the person receiving the flowers will also be able to record a thank-you video for you, showing the bouquet they just received. It’s a unique way to connect and share the joy of the moment, even from a distance. Thank you very much!
teleROSA
Bouquet 35 Roses
Revi rating: 5 out of 5 stars
5 of 5
(1 reviews)
Your question
Que garantía tenemos de que ustedes se responsabilicen con las entregas fuera de fecha y no se desentiendan de lo que haga el transportista?
Lerys
Reply from teleROSA
Estimado/a Lerys, Comprendemos perfectamente su inquietud, ya que la fiabilidad en la entrega es el pilar fundamental al enviar emociones. En teleROSA abordamos la logística con total transparencia y asumiendo siempre la máxima responsabilidad, sin desentendernos en ningún momento del proceso. Para los casos en los que la logística requiere el uso de mensajería, nuestra política es no escatimar en recursos. Trabajamos exclusivamente con la única empresa del sector que nos garantiza más de un 95% de entregas en fecha. Para lograr este nivel de eficacia, pagamos un coste de envío que duplica al de otras mensajerías de renombre; de hecho, el importe que le cobramos al cliente en la web por este concepto es bastante inferior a lo que nosotros realmente abonamos al transportista. Asumimos este sobrecoste interno porque somos conscientes de que nadie en el sector logístico puede garantizar un 100% de efectividad (la mayoría de las agencias de transporte convencionales apenas alcanzan el 70% de entregas en fecha), pero nuestro compromiso es minimizar el riesgo al máximo. Además, no dejamos los envíos al azar. Contamos con rigurosos protocolos internos preventivos y un equipo humano dedicado en exclusiva al seguimiento individualizado de cada pedido. Este departamento detecta y gestiona proactivamente cualquier anomalía en el tránsito, interviniendo y buscando soluciones mucho antes de que el propio cliente llegue a tener constancia de la incidencia. Si, a pesar de todo nuestro despliegue y previsión, surgiera una eventualidad logística irresoluble por parte del transportista, nosotros damos la cara. Nuestras Condiciones Generales de Venta establecen de forma clara, legal y transparente las pautas exactas de compensación por demora u otras casuísticas. Este nivel de autoexigencia, transparencia y protección al consumidor es precisamente lo que hace que, tras miles de reseñas en diferentes plataformas independientes, mantengamos una nota media de entre 4,6 y 4,8 sobre 5, situándonos casi dos puntos por encima de nuestros principales competidores. Esperamos haberle transmitido la absoluta tranquilidad de que, al confiar en teleROSA, su pedido estará respaldado por la maquinaria logística y humana más segura del país. Quedamos a su entera disposición para cualquier otra consulta. Atentamente, Departamento de Atención al Cliente teleROSA
teleROSA
Your question
No me cuadran los horarios de entrega tendría que ser de 17 a 19h. Es posible?
Diego
Reply from teleROSA
Hola Diego, Puede seleccionar el tramo horario más aproximado y posteriormente indicar en el campo de observaciones que la entrega ideal sería entre las 17:00 y las 19:00 horas. No obstante, no podemos garantizar horarios tan concretos, ya que las entregas dependen de la ruta y organización logística de cada día. Un saludo, teleROSA
teleROSA
Bouquet 19 Roses
Revi rating: 0 out of 5 stars
0 of 5
(0 reviews)
Your question
No encuentro el apartado observaciones para poner el nombre
Mari
Reply from teleROSA
Hola, debe continuar con el proceso de compra y debajo de donde se le piden los datos de la entrega encontrará el apartado, concretamente pone ¿Quieres añadir un comentario sobre tu pedido?
teleROSA
Blue Soft Hug
Revi rating: 5 out of 5 stars
5 of 5
(3 reviews)
Your question
No sé dónde poner el nombre que quiero que le borden
Mari
Reply from teleROSA
El nombre lo debe poner en el campo Observaciones. Muchas gracias
teleROSA
Blue Soft Hug
Revi rating: 5 out of 5 stars
5 of 5
(3 reviews)
Your question
Hol, quisiera enviar un ramo de rosas con un video añadido para el dia 24/06/26 pero no me permite seleccionar la opcion de añadir el video, sabéis como puedo solucionar? Gracias
Andrea
Reply from teleROSA
Hola, Andrea. La opción de añadir un vídeo mensaje se habilita automáticamente en el proceso de compra una vez que has seleccionado el producto, la provincia, la ciudad y la fecha de entrega deseada. Si el sistema no te muestra la opción después de introducir esos datos, suele deberse a que el destino es Baleares, Canarias, Ceuta o Melilla (donde el servicio no está disponible actualmente) o a que el día seleccionado es festivo en la localidad de destino. Si tienes cualquier duda, lo ideal es que contactes con nosotros en el teléfono gratuito 900 264 088 o a través del WhatsApp que encontrarás en nuestra web telerosa.com para que podamos ayudarte personalmente. ¡Gracias!
teleROSA
Basket of 25 Roses
Revi rating: 5 out of 5 stars
5 of 5
(2 reviews)
Business activity
  • Last review received: 21 hours ago
  • Last review in English: 2 weeks ago
  • 640 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 100% of negative reviews in the last 12 months
Multi-source reviews

Combined rating: 4.8/5 from 1,986 reviews

  • Revi: 4.8/5 (1,958)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
1,986 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
How is the Revi Score calculated?

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings