4.8
优秀
Revi rating: 5 out of 5 stars
2,105 条评价
5 星
1,916
4 星
91
3 星
21
2 星
13
1 星
64
Revi 分数如何计算？

Revi Score 是已发布评价（包括已验证和未验证）的加权平均值，越新的评价权重越高。部分评价可能继续显示但不影响分数。

共 2,105 条可见评价：2,077 条已由 Revi 验证（关联到订单），28 条未经直接验证。

评价 Floristería teleROSA

在此页面，您将看到关于 Floristería teleROSA 的客户评价、近期评分、店铺回复以及由 Revi 验证的活动信号。

Floristería teleROSA 在 Revi 上的 2,105 条客户评价中有 2,077 条已验证评价，评分为 4.8/5。 过去 12 个月内拥有 645 条评价。 回复 100% 的负面评价。 评价主要来自 西班牙 (81.8%), 英国 (5.3%) 和 美国 (3.1%)。

我们如何保障评价的可信度
  • 每条评价都会标示其状态：当我们将其关联到具体订单时显示「已由 Revi 验证」，其余情况显示「未验证」（未找到对应订单的邀请、从其他平台导入或来自 Google 的评价）。「未验证」并不意味着虚假。
  • 评价按客户所写原样发布：我们不作编辑。当某条评价受到质疑时，我们团队的成员会依据审核政策对其进行审核；我们绝不会仅因评价为负面而将其撤下。
  • 您可通过旗标图标举报任何评价，并使用邮箱验证身份。我们会确认收到每一份举报，并说明理由告知处理决定。
详细了解我们如何审核评价 · 查看这家店铺的透明度
最新评价 1 天前 自动收集评价已启用 回复负面评价（100%）
Carlos W. 美国
1 3月 2024
Revi rating: 3.5 out of 5 stars
3.5 / 5
English原文
I would not choose to use this company in the future. the flowers wer old and half dead already, not fresh.
1 3月 2024
回复 Floristería teleROSA
Thank you, Carlos, for sharing your feedback. Of course, we regret that you are not satisfied with the quality of the roses. It is truly unfortunate that it has been 18 days since we delivered your flowers, on Valentine's Day, and we have not received any complaints from you during that time. Had we received it in a timely manner, we would have certainly provided you with a solution.

On the other hand, on February 14th, we delivered thousands of roses throughout Spain and we have not received any complaints regarding their quality and freshness.
Carlos W. 美国
1 3月 2024
Revi rating: 2 out of 5 stars
2 / 5
English原文
The roses were delivered and they were fully open and starting to wilt. Started losing petals by the next day. It was like they took the last, unsold roses and put them for me. I am very disappointed.
1 3月 2024
回复 Floristería teleROSA
Thank you, Carlos, for sharing your feedback. Of course, we regret that you are not satisfied with the quality of the roses. It is truly unfortunate that it has been 18 days since we delivered your flowers, on Valentine's Day, and we have not received any complaints from you during that time. Had we received it in a timely manner, we would have certainly provided you with a solution.

On the other hand, on February 14th, we delivered thousands of roses throughout Spain and we have not received any complaints regarding their quality and freshness.
Ramo 12 Rosas
79 评价
Revi rating: 5 out of 5 stars
4.9 / 5
查看全部
Veronica G. 美国
1 3月 2024
Revi rating: 5 out of 5 stars
5 / 5
English原文
Thank you for a nice service, didn't expect such a quick delivery.
The flowers were fresh and beautiful arrangement. Recommend it
Tolstói
5 评价
Revi rating: 5 out of 5 stars
5 / 5
Tony P. 爱尔兰
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
English原文
Very quick delivery. Good communication and nice delivery person
Tony P. 爱尔兰
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
English原文
Great service and fast delivery. Flowers were really nice too
Ramo Alegría
81 评价
Revi rating: 5 out of 5 stars
4.9 / 5
查看全部
Fredrik M. 瑞典
29 2月 2024
Revi rating: 2 out of 5 stars
2 / 5
English原文
Hi, ordered from telerosa sevaral times and I really like telerosa with all of there service but my last order was on 14 of februari on Valentins dad and I had wished to surprise my girlfriend in her work at i had paid 5 euro extra to delivery between 14:00-21:00 beacuse my girlfriend worked that time in pharmacy but the delivery was there very early and he just give the flowers in the pharmacy at 10:00 and when.. these situation maked really very much problem for me instaed to surprise my girlfriend.. she called me and was very angry for why the flowers was handet for her collegues.. it became bad Valentin day. I hope you guys talk with driver and tell him to please keep the time..
29 2月 2024
回复 Floristería teleROSA
Hello Frederic,

We have already refunded the €5 you paid for the afternoon delivery service to your card and we are going to proceed with a complaint to the courier company.

We hired the courier service you selected and you could also see on the packaging box a very noticeable red label of ours stating "Please deliver ONLY in the afternoon," but apparently, some couriers think that delivering it earlier will make the customer happier. It is as frustrating for us as it is for you when this happens, which, by the way, occurs very rarely considering the huge volume of shipments we handle.

Additionally, we would like to apologize and ask you to reconsider your evaluation, if you deem it appropriate.

Best regards,
teleROSA team
Juanma B. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Todo el proceso muy bien gestionado y continúa la.informacion de como va el pedido
Juanma B. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Todo perfecto, muy rápido y sencillo
Rosa Unica
12 评价
Revi rating: 5 out of 5 stars
5 / 5
查看全部
Shirley W. 英国
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
English原文
Wonderful service.
Easy website.
Instructions followed to the minute. Thank you
Ramo Kiss Rosas Multicolor
49 评价
Revi rating: 5 out of 5 stars
4.9 / 5
查看全部
Cristina M. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Servicio rápido y eficaz. La persona que lo recibió quedó encantada
Cristina M. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Servicio rápido y eficaz. La persona que lo recibió quedó encantada
Ramo Girasoles
18 评价
Revi rating: 5 out of 5 stars
4.9 / 5
查看全部
Debbie K. 英国
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
English原文
Delighted with my order from telerosa, ordering from UK to someone in Spain. Easy to order and quick next day delivery. Friend was really pleased with the plant Would definitely recommend and order again. Thanks
Orquídea 2 varas
23 评价
Revi rating: 5 out of 5 stars
5 / 5
查看全部
也购买了:
Flor H. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Todo bien, el pedido perfecto y la entrega en su tiempo
Muchas gracias
Son varios pedidos realizados y todo correcto
Rosa Eterna con Bombones
10 评价
Revi rating: 5 out of 5 stars
5 / 5
查看全部
Alhossine Z. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
No me esperaba este nivel de perfección, todo muy correcto y muy chulo. Gracias
Alhossine Z. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
La entrega ha a su tiempo, y el ramo llego igual que las fotos, muy recomendable.
Ramo 6 rosas
152 评价
Revi rating: 5 out of 5 stars
4.8 / 5
查看全部
Fernando C. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Todo perfecto.
Muchas gracias.
Fernando C. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Todo muy bien.
Muchas gracias.
Anthurium Flor Corazón
8 评价
Revi rating: 5 out of 5 stars
5 / 5
Ângela M. 葡萄牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Desde Portugal fiz uma surpresa alguém que se encontrava em Espanha. E mesmo à distância consegui surpreender alguém inesperadamente. A entrega foi rápida, bem embalada e o ramo estava em perfeitas condições. Obrigado TeleRosa.
Rosa Unica
12 评价
Revi rating: 5 out of 5 stars
5 / 5
查看全部
Gema m. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
inmejorable por su eficiencia.
Gema m. 西班牙
29 2月 2024
Revi rating: 5 out of 5 stars
5 / 5
Español原文
Rápido y efectivo ante los errores por parte del comprador en el pedido. Un 10 sin duda.
Ramo 12 Rosas
79 评价
Revi rating: 5 out of 5 stars
4.9 / 5
查看全部

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店铺活跃度
  • 最新收到的评价: 1 天前
  • 过去 12 个月内 645 条评价
  • 域名已验证
  • 自动请求评价
  • 附加功能
  • 回复 100% 为过去 12 个月内的负面评价
评价透明度 了解这家公司如何收集、验证和管理评价
多来源评价

综合评分：来自 2,105 条评价的 4.8/5

  • Revi: 4.8/5 (2,077)
  • Google: 4.4/5 (28)
4.8
优秀
Revi rating: 5 out of 5 stars
2,105 条评价
5 星
1,916
4 星
91
3 星
21
2 星
13
1 星
64
Revi 分数如何计算？

Revi Score 是已发布评价（包括已验证和未验证）的加权平均值，越新的评价权重越高。部分评价可能继续显示但不影响分数。

共 2,105 条可见评价：2,077 条已由 Revi 验证（关联到订单），28 条未经直接验证。

关于 Floristería teleROSA

西班牙 西班牙
teleROSA | La floristería online mejor valorada entre las grandes plataformas de envío de flores en España. Desde 1999 ayudando a emocionar con flores frescas, entrega urgente el mismo día en miles de localidades y una atención humana difícil de encontrar hoy en día. Miles de opiniones reales de clientes avalan nuestra excepcional valoración de entre 4,6 y 4,8 sobre 5, así como detalles únicos como la tarjeta personalizada y el Video Mensaje.

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