4.5
Excellent
Revi rating: 4.5 out of 5 stars
37,671 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
How is the Revi Score calculated?
The Revi Score is a weighted average of reviews where recent ones count more. It reflects the current trend in customer satisfaction.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 31,835 verified reviews out of 37,671 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,852 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.9%).

How we protect the reliability of reviews
  • Most reviews come from an invitation sent after a real order. Reviews with the "Verified" badge are confirmed against a specific purchase; the rest are always shown as unverified.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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We show reviews in English first. There are more recent reviews in other languages.
Last review 3 hours ago Automatic collection active
Anthony B. United Kingdom
Verified
11 Jun 2026
Revi rating: 5 out of 5 stars
5 of 5
Excellent process
Adaptador B22 Bayoneta / E27
2 Review
Revi rating: 5 out of 5 stars
5 of 5
Anthony B. United Kingdom
Verified
11 Jun 2026
Revi rating: 5 out of 5 stars
5 of 5
Excellent process
Ghandi . Spain
Verified
28 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
Hi, Subject: Request for Replacement of Damaged Products - Order No. [Insert Your Order Number] Dear [Company Name], I hope this message finds you well. I am writing to inform you that I received my order of 14 LED panels on [Insert Date of Receipt]. Unfortunately, upon inspection, I discovered that four of the panels arrived damaged and broken. Upon examining the packaging, it appears that the primary cause of the damage was that the products were packed too tightly within the box, leaving insufficient room for proper protection during transit. Therefore, I kindly request that you take the necessary steps to replace these four damaged units with new, functional ones. I am ready to coordinate the return of the damaged items as per your instructions. Thank you for your cooperation and attention to this matter. I look forward to your prompt response.
Simon S. Spain
Verified
27 Oct 2025
Revi rating: 4 out of 5 stars
4 of 5
Shipped fast and complete. Even though I selected DPD they used GLS.
Matteo . Spain
Verified
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
Good customer service. Fast delivery.
James H. Spain
Verified
18 Oct 2025
Revi rating: 4 out of 5 stars
4 of 5
Light and delivery fine but cable way too short.
Matja? D. Spain
Verified
17 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
Panels were almost all damaged - pressed at transportation but that could be solved by opening them and straightening back plate. The main problem is, that panel brightness is much lower than advertised. They should be 42W, 140lm/W but I received a box with label 120lm/W, while testing shows only 36W and brightness test with a phone app shows about 2500lm, what is not even a half of the advertised 5880lm. Blame on you, Greenice.
Sadi A. Spain
Verified
17 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
I received 12 pieces of 60cm lighting unit but 4 pieces are damaged due to transportation and the light is unbalanced. What should I do? I need the 10 pieces now. Please pay attention to the packaging.
Ricardo S. Spain
Verified
4 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
All good. Fast response and fast delivery. Great customer service
Emilijans J. Spain
4 Oct 2025
Revi rating: 4 out of 5 stars
4 of 5
I hope they will add lights that can be regulated soon, otherwise they are too bright.
Nicola P. Spain
Verified
2 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
I bought two led profiles from Greelce; unfortunately, they arrived broken. I requested a refund after sending photos of the broken shipment. They refunded me in full in 2 days. The after-sales service was TOP.
Miguel A. Spain
29 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
got led light for the terrace, now brigth at night :)
Willem S. Spain
Verified
23 Sep 2025
Revi rating: 4 out of 5 stars
4 of 5
easy to buy, good price, everything came as orderd.
Simon L. Spain
Verified
17 Sep 2025
Revi rating: 1 out of 5 stars
1 of 5
The delivery has been sent to the wrong address and despite me telling Greenice this I still haven't received my order 2 weeks later.
Mujeeb M. Spain
Verified
16 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
Very good produit and use full
Youssoufi G. Spain
Verified
13 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
Nice product
Mohit A. Spain
Verified
13 Sep 2025
Revi rating: 1 out of 5 stars
1 of 5
I ordered 14 days back and still have not got the product. The site should clearly say how long so it take. In fact I wrote two emails via message on the site and still there was no response. I hope I get the product. Never again using this site
Varnavas S. Spain
Verified
10 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
very good product
Marisa R. Spain
Verified
5 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
You are prompt in your replies and when it comes to having to replace items your customer service is extremely prompt. Item that was no longer working (within guarantee) were collected and 2 days later I received the new item. Very happy with your services. Thank you, Marisa da Costa Rebelo Portugal
Paulo M. Spain
Verified
5 Sep 2025
Revi rating: 5 out of 5 stars
5 of 5
five stars five stars
No answered questions yet. Be the first to ask the store.
Business activity
  • Last review received: 3 hours ago
  • Last review in English: 4 weeks ago
  • 1,852 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Multi-source reviews

Combined rating: 4.5/5 from 37,671 reviews

  • Revi: 4.5/5 (37,666)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
37,671 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
How is the Revi Score calculated?

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

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