4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
28.9K
4 stars
5,579
3 stars
1,079
2 stars
659
1 stars
1,707
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 37,972 visible reviews, 1,470 are verified by Revi (linked to an order) and 36,502 have no direct verification.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,470 verified reviews out of 37,972 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,944 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.5%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 7 hours ago Automatic collection active
Sandslåns V. Spain
14 Mar 2024
Revi rating: 1 out of 5 stars
1 of 5
The thermostate did not work
15 Mar 2024
Answer greenice.com
Good morning, The after-sales department has contacted you to resolve the claim Regards GreenIce
Imported from an external source · not verified by Revi
Anna P. Spain
23 Feb 2024
Revi rating: 1 out of 5 stars
1 of 5
I bought a lamp through leroy Merlin Portugal's market place. for outside use, ip65. when the lamp arrived there is no certifications, no information on it. not even where it's manufactured or CE. nothing. nothing about ip65 certification. only 2 electric cords instead of 3! I will not be putting this on my wall. false marketing and cheap useless products from China, probably dangerous
26 Feb 2024
Answer greenice.com
Good morning, The after-sales department has already contacted you to manage the return Regards GreenICe
Imported from an external source · not verified by Revi
Paola C. Spain
14 Feb 2024
Revi rating: 5 out of 5 stars
5 of 5
Quick delivery. Good price
Imported from an external source · not verified by Revi
Dean . Spain
13 Feb 2024
Revi rating: 1 out of 5 stars
1 of 5
Order placed on November 11th 2023, should have received on the 10th of January, still nothing. Emailed a few times to no response. It's now the 13th of Feb and after being on hold for 10 minutes they said April. They pretended to not speak good English when asking for a refund.
14 Feb 2024
Answer greenice.com
Good morning, Customer service will contact you Regards GreenICe
Imported from an external source · not verified by Revi
Alan P. Spain
6 Feb 2024
Revi rating: 5 out of 5 stars
5 of 5
Excellent product, cost effective and was delivered three days early. I'll definitely be using Greenice again. Alan Phelan Ireland.
Imported from an external source · not verified by Revi
Kardamon . Spain
3 Feb 2024
Revi rating: 1 out of 5 stars
1 of 5
I received a malfunctioning heater and dirty, partially destroyed lamp. I sent a complaint letter but no response. Second and last buy here. No more buying in GreenIce. Post scriptum 21. feb 2024 after the return - again - the shop sent me another malfunctioning heater where thermostat doesn't work at all...
5 Feb 2024
Answer greenice.com
Good morning, We have verified that the after-sales department has contacted you for the return Regards
Imported from an external source · not verified by Revi
Mucahit B. Spain
31 Jan 2024
Revi rating: 5 out of 5 stars
5 of 5
Fast delivery Very nice service
Imported from an external source · not verified by Revi
Andrii S. Spain
24 Jan 2024
Revi rating: 3 out of 5 stars
3 of 5
Low quality product.
24 Jan 2024
Answer greenice.com
Guten Morgen, Sie können sich an [email protected] wenden, um den Anspruch zu klären Alles Gute GreenIce
Imported from an external source · not verified by Revi
Bassam A. Spain
18 Jan 2024
Revi rating: 1 out of 5 stars
1 of 5
When I send Emeil for I want to explain what happend with me when I bought stuff from you but I had not answer or eespons, The stuff was not good.
18 Jan 2024
Answer greenice.com
Good morning We have verified that the claims department has contacted you to manage the change. Please check your spam email. Regards GreenICe
Imported from an external source · not verified by Revi
Charly P. Spain
25 Dec 2023
Revi rating: 2 out of 5 stars
2 of 5
Article non conforme reçu
26 Dec 2023
Answer greenice.com
Bonjour, Le service après-vente vous contactera pour résoudre l'incident. Cordialement L'équipe GreenICe
Imported from an external source · not verified by Revi
Customer . Spain
22 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
Good price. Good experience. Fast service. Good products. Nice and simple homepaige. Thank you from Sweden
Imported from an external source · not verified by Revi
Hans I. Spain
20 Dec 2023
Revi rating: 1 out of 5 stars
1 of 5
We got wrong product from the start. It is hoppless to contact them.
21 Dec 2023
Answer greenice.com
Good morning, To make the return you can contact [email protected] or process the return through the form from your customer file. GreenIce
Imported from an external source · not verified by Revi
Laila . Spain
9 Dec 2023
Revi rating: 1 out of 5 stars
1 of 5
JUNK? The LED PANEL was broken and NOT usefull when I recieved it ??? Funny, but the paper box was ok, so the panel must have been broken before they send it?
14 Dec 2023
Answer greenice.com
Good morning, We have proceeded to send a new unit Regards GreenIce
Imported from an external source · not verified by Revi
Ole F. Spain
29 Nov 2023
Revi rating: 1 out of 5 stars
1 of 5
They send the order with Correos Express, which cannot find the right address. This applies to all shipments with Correos, as we have experienced it several times. When we send emails about the case to Greenice, they don't bother to answer the inquiry! Have also filled in a complaint form, stating that the item had not been delivered 120 hours after the 24-hour guaranteed delivery. Very frustrating, so think twice before buying from Greenice!
19 Dec 2023
Answer greenice.com
Buenos días, El departamento de Atención al cliente ha contactado con usted para dar solución a la entrega Un saludo Equipo GreenICe
Imported from an external source · not verified by Revi
Sandra . Spain
10 Nov 2023
Revi rating: 5 out of 5 stars
5 of 5
Speedy and efficient service.
Imported from an external source · not verified by Revi
Sue H. Spain
2 Nov 2023
Revi rating: 5 out of 5 stars
5 of 5
Great product delivery to Portugal was about 5 days. Very pleased with items.
Imported from an external source · not verified by Revi
Leslie . Spain
27 Oct 2023
Revi rating: 4 out of 5 stars
4 of 5
Would have scored 5 stars, service is excellent! However I would have expected the products which I have found necessary to replace were less than two years old. I have already had to replace drivers now the LED's fail
Imported from an external source · not verified by Revi
Erik v. Spain
20 Oct 2023
Revi rating: 1 out of 5 stars
1 of 5
2 Defective lamps put of 4 due to insufficient packaging. Made complaint more than a week ago but have not heard anything
23 Oct 2023
Answer greenice.com
Good morning, Two units have been shipped Regards
Imported from an external source · not verified by Revi
Inks &. Spain
17 Oct 2023
Revi rating: 1 out of 5 stars
1 of 5
First alarm bell went off when I got an email to say that the products I seemed to be 'in stock' when I was paying for them suddenly were unavailable 2 days later. I got an email to say delivery would be delayed 2 weeks as a result. Then got an email on the 5th of October saying my products were dispatched, but the tracker number attached keeps generating an error when clicking through. I tried to send multiple messages via email and the website enquiry option with no response at all. Even tried to call the customer service number. The call goes into a queue for customer services and always disconnects at 5 mins and 15 seconds every time! I am completely frustrated and have exhausted all avenues to get some update on this with no luck
23 Oct 2023
Answer greenice.com
Good morning, We have verified that the transportation department is already in contact with you to resolve the claim. Regards GreenICe Team
Imported from an external source · not verified by Revi
Erik v. Spain
13 Oct 2023
Revi rating: 1 out of 5 stars
1 of 5
I ordered 4 lamps. When I received the package two of the lamps were damaged due to insufficient packaging
23 Oct 2023
Answer greenice.com
Good morning, The units have already been shipped Regards GreenICe Team
Imported from an external source · not verified by Revi

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Business activity
  • Last review received: 7 hours ago
  • Last review in English: 4 days ago
  • 1,944 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.5/5 from 37,972 reviews

  • Revi: 4.5/5 (37,967)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
28.9K
4 stars
5,579
3 stars
1,079
2 stars
659
1 stars
1,707
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 37,972 visible reviews, 1,470 are verified by Revi (linked to an order) and 36,502 have no direct verification.

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

Get to know us

Where we are
Ratings

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