4.6
Excellent
Revi rating: 4.5 out of 5 stars
2,217 reviews
5 stars
1,663
4 stars
366
3 stars
140
2 stars
13
1 stars
35
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,217 visible reviews, 354 are verified by Revi (linked to an order) and 1,863 have no direct verification.

Reviews muemue.com

On this page you will find customer reviews about muemue.com, recent ratings, store replies and activity signals verified by Revi.

muemue.com has 354 verified reviews out of 2,217 total customer reviews on Revi, with a score of 4.6/5. In the last 12 months it has 296 reviews. Responds to 82% of negative reviews. Reviews come mainly from Spain (94.9%) and Italy (3%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 6 minutes ago Automatic collection active Replies to negative reviews (82%)
Radu a. Spain
10 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Italiano
Ho ordinato un letto a castello molto bello e robusto, di qualità. Arrivato in tempo. Raccomando!
Imported from an external source · not verified by Revi
Anonymous Spain
8 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Genial
Imported from an external source · not verified by Revi
Esther . Spain
8 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Llegó todo perfecto, respetando tiempos y estoy muy contenta con la compra
Imported from an external source · not verified by Revi
Alexandre L. Spain
4 Jul 2023
Revi rating: 3 out of 5 stars
3 of 5
Original in Português
Aspectos positivos: boa relação qualidade preço; a qualidade de construção na minha opinião supera ikea's e outras marcas conhecidas. Depois de montado é robusto; bom serviço de entrega. Aspectos a melhorar: tinta/pintura utilizada é o aspecto mais negativo. Vem com um cheiro muito forte a tinta e demora uma semana a passar, ficando depois um pequeno cheiro. E a tinta sai facilmente, ou seja, o processo de lacagem não é o melhor; O espaço entre a cama debaixo e o chão devia ter mais dois ou três centímetros, para a gaveta com rodilhos poder levar colchoes de 15cm à vontade, que colchões com menos espessura que 15cm tornam se bastante desconfortáveis. Deste modo, o colchão de 15cm roça cada vez que abro e fecho a cama gavetão.
6 Jul 2023
Answer muemue.com
Olá! O nosso principal objetivo é o serviço ao cliente, pelo que agradecemos o tempo que dedicou a partilhar os seus comentários. Isto ajuda-nos a continuar a melhorar para alcançar a satisfação total do cliente. Não tínhamos conhecimento de que estava a ter problemas com a pintura. Isto pode ser resolvido enviando-lhe as peças afectadas como peças sobresselentes. Lembre-se também que, para qualquer incidente, teremos todo o gosto em ajudá-lo através do nosso e-mail: [email protected]
Imported from an external source · not verified by Revi
Inmaculada . Spain
4 Jul 2023
Revi rating: 3 out of 5 stars
3 of 5
Original in Español
La agencia de transporte deja mucho que desear. Las instrucciones son poco detalladas. La calidad de los muebles, creo que podrían mejorarla.
6 Jul 2023
Answer muemue.com
Hola! Nuestro principal objetivo es la atención al cliente, por lo que te agradecemos el tiempo dedicado para compartir tu valoración. Esto nos ayuda a seguir mejorando para conseguir la plena satisfacción de nuestros clientes. Lamentamos que haya sufrido un mal servicio por parte de la agencia de transporte. Nos vemos obligados a trabajar con agencias externas a nosotros y lamentablemente has sufrido un mal servicio. No obstante, vamos tomar nota para que no vuelva a suceder más. Igualmente recuerda que para cualquier incidencia estaremos encantados de atenderte a través de nuestro email: [email protected]
Imported from an external source · not verified by Revi
Leticia . Spain
2 Jul 2023
Revi rating: 3 out of 5 stars
3 of 5
Original in Español
Tiempo de espera pedido excesivamente alto, montaje muy muy deficiente, pedí una cama alta y pasaron de rosca los tornillos del somier q van a dar debajo de la cama con lo q cualquier niño podría hacerse daño ya q dejaron los tornillos sobresalidos...además de llevarse una herramienta q había en la habitación y al irse les vi como uno lo sacaba en el furgon y se lo enseñaba a los otros.
6 Jul 2023
Answer muemue.com
Hola! Nuestro principal objetivo es la atención al cliente, por lo que te agradecemos el tiempo dedicado para compartir tu valoración. Esto nos ayuda a seguir mejorando para conseguir la plena satisfacción de nuestros clientes. Desconocíamos lo sucedido. Por supuesto vamos a contactar con la agencia de trasporte para pedir explicaciones al respecto. Y para que le revisen el montaje. Igualmente recuerda que para cualquier incidencia estaremos encantados de atenderte a través de nuestro email: [email protected]
Imported from an external source · not verified by Revi
Montserrat G. Spain
20 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Cumplieron en plazo, entrega y montaje. Los montadores fueron extraordinarios y el producto perfecto, lo que esperamos
Imported from an external source · not verified by Revi
Victorino G. Spain
20 Jun 2023
Revi rating: 4 out of 5 stars
4 of 5
Original in Español
Cama preciosa, muy buena calidad!! Quizás pesa todo demasiado y es complicado montarla una persona sola!!
Imported from an external source · not verified by Revi
Nina T. Spain
20 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Precio/cualidad es perfecta, hay muchas ofertas para disfrutar, los envios rapidos siempra hay una opcion para pagar en plazos.
Imported from an external source · not verified by Revi
Michela P. Spain
18 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Italiano
Ho ordinato un letto a castello, è solido molto bello e facile da montare, sono stata molto soddisfatta. Grazie
Imported from an external source · not verified by Revi
Anonymous Spain
13 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Servicio de atención al cliente perfecto, los muebles me encantan.
Imported from an external source · not verified by Revi
Anonymous Spain
6 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muebles de calidad. Trabajan bien y rápido, nos montaron todo en casa y fueron muy majos y profesionales.
Imported from an external source · not verified by Revi
Sara S. Spain
4 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Atención al cliente muy eficaz
Imported from an external source · not verified by Revi
Jade P. Spain
2 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Rapidez en la entrega, los doseles muy bonitos y a excelente precio!
Imported from an external source · not verified by Revi
Anonymous Spain
2 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muy bien, pedí una cama Olaf con arrastre y mi hija súper feliz
Imported from an external source · not verified by Revi
Javier d. Spain
31 May 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muy buen plazo de entrega y buena calidad, precio del producto, el montaje fue sencillo y ha quedado espectacular
Imported from an external source · not verified by Revi
Laura A. Spain
29 May 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muy contenta en todos los aspectos, en plazo, resultado, acabado, atención, sin duda lo recomendaría.
Imported from an external source · not verified by Revi
Anonymous Spain
29 May 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muy contentos. La litera llegó muy rápido y en perfectas condiciones.
Imported from an external source · not verified by Revi
Ms . Spain
19 May 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Français
J?ai acheté un lit tiroir avec des pieds d?abattables et un abat-jour. Les produits sont fidèles à la description. Livré dans les délais, colis très très bien emballés ! Une latte cassée et le SAV a été hyper réactif : renvoi immédiat d?une latte de remplacement, sans frais.
Imported from an external source · not verified by Revi
Nuria . Spain
9 May 2023
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Envío y montaje rápido. Las literas preciosas.
Imported from an external source · not verified by Revi

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Business activity
  • Last review received: 6 minutes ago
  • Last review in English: 3 years ago
  • 296 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 82% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
4.6
Excellent
Revi rating: 4.5 out of 5 stars
2,217 reviews
5 stars
1,663
4 stars
366
3 stars
140
2 stars
13
1 stars
35
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,217 visible reviews, 354 are verified by Revi (linked to an order) and 1,863 have no direct verification.

About muemue.com

Spain Spain
Muemue es tu cómplice para sorprender a tus peques con... la habitación de sus sueños! Investigamos las nuevas tendencias pedagógicas y decorativas para traerte al mejor precio y con todos los respetos, tanto social como medioambiental.

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Where we are
Ratings

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