Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,601 verified reviews out of 38,103 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,964 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.4%).

How we protect the reliability of reviews

Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
You can report any review using the flag icon, identifying yourself with your email. We confirm receipt of every report and explain each decision.

Learn more about how we moderate reviews · See this store's transparency

We show reviews in English first. There are more recent reviews in other languages.

Last review 1 day ago Automatic collection active

Rui R.

4 Feb 2024

4 of 5

This review has been automatically translated:

One of the previously purchased ones came defective (low flow)

Um dos adquiridos anteriormente vinha defeituoso (pouco caudal)

Conjunto Ducha Latón/Zinc - Acero Inoxidable- ABS, Negro, Agua Caliente-Fría, Monomando [QLI-FA-3019

3 Review

4.7 of 5

Imported from an external source · not verified by Revi

José C.

3 Feb 2024

5 of 5

This review has been automatically translated:

Products with good quality/price ratio... Super fast delivery... I will buy again when needed.

Produtos com boa relação qualidade/preço... Entrega super rápida... Voltarei a comprar quando necessitar..

Imported from an external source · not verified by Revi

José V.

3 Feb 2024

4 of 5

This review has been automatically translated:

Fast shipping. Good price-quality ratio.

Envío rápido. Buena relación -precio.

Imported from an external source · not verified by Revi

Sergio F.

3 Feb 2024

5 of 5

This review has been automatically translated:

It gives little light, I expected it to give more.

Hace poca luz, me esperaba que hiciera más.

Imported from an external source · not verified by Revi

Jose M.

3 Feb 2024

5 of 5

This review has been automatically translated:

Everything perfect.

Todo perfecto.

Imported from an external source · not verified by Revi

Alberto Q.

2 Feb 2024

1 of 5

This review has been automatically translated:

Very rude and disrespectful treatment from the young lady who attended to me in customer service, both in her email and later by phone. Very unpleasant. I was forced to cancel the order when what I requested was only a clarification about shipping and transport costs. Thank you very much.

Trato muy maleducado e irrespetuoso de la señorita que me atendió en atención al cliente, tanto en su correo electrónico como posteriormente por vía telefónica. Muy desagradable. Me vi obligado a cancelar el pedido cuando lo que solicité era solamente una aclaración sobre los gastos de envío y transportes. Muchas gracias

5 Feb 2024

Answer greenice.com

Good morning, We have been checking that the order was canceled because it did not agree with the DUA charge for shipments to the Canary Islands, which is a charge separate from shipping costs and is charged by the transport company and is independent of GreenICe. This was clarified by Customer Service on several occasions. In any case, we apologize for the inconvenience caused and that your perception of the communication has been negative, but as we have indicated, these are expenses unrelated to our company. Best regards, GreenICe Team

Buenos días, Hemos estado comprobando que el pedido se canceló porque no estaba de acuerdo con el cargo del DUA en envios a Canarias,que es un cargo distinto a los gastos de envio y cuyo cargo lo realiza la empresa de transportes y es independiente a GreenICe. Esto fue aclarado por Atención al cliente en varias ocasiones.En cualquier caso lamentamos las molestias ocasionadas y que su percepción de la comunicación haya sido negativa,pero como le hemos indicado,son gastos ajenos a nuestra empresa. Un saludo Equipo GreenICe

Imported from an external source · not verified by Revi

Vicente .

2 Feb 2024

5 of 5

This review has been automatically translated:

The phone service was very good and serious in shipping, in addition to the quality of the product.

El trato telefónico muy bueno y seriedad en el envío, además de la calidad del producto

Imported from an external source · not verified by Revi

Fabio C.

2 Feb 2024

1 of 5

This review has been automatically translated:

Out of ten items, three arrived broken, thank you very much.

Su dieci articoli 3 sono usciti rotti,grazie mille

5 Feb 2024

Answer greenice.com

Good morning, You can contact the after-sales service at [email protected] to resolve the issue. Regards, GreenICe

Buongiorno, È possibile contattare il servizio post-vendita all'indirizzo [email protected] per risolvere il problema Saluti GreenICe

Imported from an external source · not verified by Revi

Alejandro P.

2 Feb 2024

3 of 5

This review has been automatically translated:

You should take a little more care with the packaging where the purchased products go. Because once they arrive, they are shown to customers... and the boxes come damaged.

Deberíais cuidar un poco más mos.envases donde van los productos adquiridos. Porque una vez que llegan, se le enseñan a clientes.,..,. Y las cajas vienen deterioradass

Imported from an external source · not verified by Revi

Carla C.

2 Feb 2024

1 of 5

This review has been automatically translated:

One of the LED strips does not work

Uma das fitas de led não funciona

2 Feb 2024

Answer greenice.com

Good morning, The after-sales department has already contacted you to resolve the incident. Best regards, GreenICe

Bom Dia, O departamento de pós-venda já entrou em contato com você para resolver o incidente. Uma saudação GreenICe

Imported from an external source · not verified by Revi

Herman d.

2 Feb 2024

4 of 5

This review has been automatically translated:

Everything as desired and delivered on time from Madrid

Alles naar wens en op tijd bezorgd vanuit Madrid

Imported from an external source · not verified by Revi

Oscar L.

2 Feb 2024

5 of 5

This review has been automatically translated:

I had to make an inquiry about lighting, and they quickly responded to my email and advised me very well. Additionally, the phone support was very pleasant and professional. The only negative was the delivery company, which delayed the delivery, along with other minor issues. But the service from the company is exceptional.

Tuve que hacer una consulta sobre iluminación, y me respondieron rápidamente a mí correo y me asesoraron muy bien. Además la atención telefónica fue muy agradable y profesional. Lo único negativo fue la empresa de reparto, que retrasó la entrega, además de otros pequeños problemas. Pero el servicio de la empresa es excepcional.

Imported from an external source · not verified by Revi

Vittorio .

2 Feb 2024

5 of 5

This review has been automatically translated:

Everything perfect.

Tutto perfetto.

Imported from an external source · not verified by Revi

Cláudia R.

2 Feb 2024

4 of 5

This review has been automatically translated:

I only give 4 stars because I ordered 2 bulbs and only received 1. The product matches the photos. Very good delivery time.

Só não dou 5 estrelas porque encomendei 2 lâmpadas e só enviaram 1. O produto corresponde às fotos. Prazo de entrega muito bom.

Imported from an external source · not verified by Revi

Thomas .

1 Feb 2024

5 of 5

This review has been automatically translated:

I ordered two LED lights. Simple lights, as a replacement for 120cm fluorescent tubes. Unfortunately, both lights were damaged and thus unusable due to the courier service. Everything was promptly replaced and I am very satisfied with the lights. Great light and very light. The service during my complaint was very straightforward.

Habe zwei LED Leuchten bestellt. Einfache Leuchten, als Ersatz für 120er Leuchtstoffröhre. Durch den Paket Dienst waren leider beide Leuchten beschädigt und damit unbrauchbar. Das wurde alles umgehend ersetzt un ich bin sehr zufrieden mit den Leuchten. Tolles Licht und sehr leicht. Der Service bie meiner Reklamation war sehr unkompliziert.

Imported from an external source · not verified by Revi

Jorge R.

1 Feb 2024

4 of 5

This review has been automatically translated:

Delivery time

Prazo de entrega

Imported from an external source · not verified by Revi

Carlos .

1 Feb 2024

5 of 5

This review has been automatically translated:

Everything perfect, although it took a day longer than announced to arrive.

Todo perfecto, aunque tardó un día más de lo anunciado en llegar.

Imported from an external source · not verified by Revi

Jonathan .

1 Feb 2024

5 of 5

This review has been automatically translated:

Speed in ordering and delivery of products. Variety of product choices.

Rapidez na encomenda e entrega dos produtos. Variedade de escolha de produtos.

Imported from an external source · not verified by Revi

Cristofol .

1 Feb 2024

5 of 5

This review has been automatically translated:

Quick response

Respuesta rápida

Imported from an external source · not verified by Revi

Rotumania S.

1 Feb 2024

5 of 5

This review has been automatically translated:

It is quick in service, easy to contact, materials and prices are correct.

Es rápida en el servicio, fácil para contactar, materiales y precios correctos.

Imported from an external source · not verified by Revi

1
...
312
313
314
315
316
...
1906

Grow your store with verified reviews

Use Revi to automate review collection, improve trust and increase conversion.

Start with Revi See how it works

No answered questions yet. Be the first to ask the store.

Report this content

Use this form for unlawful content or content that breaches our rules. Simply disagreeing with a review is not grounds for a report. See how Revi moderates reviews

Reason

Describe the issue (minimum 30 characters)

Your name

Your email (to confirm receipt)

I declare in good faith that the information provided in this report is accurate and complete.

Cookie or technology	Description and purpose	Provider or domain	Retention
revi_jwt_session	Identifies the user session and protects essential site functionality.	revi.io	Up to 24 hours of inactivity (depends on session settings)
XSRF-TOKEN	Improves form and request security by preventing CSRF attacks.	revi.io	Depends on session configuration
revi_cookie_consent_v2	Stores your cookie consent preferences to apply your choice.	revi.io	6 months (rejection) or 24 months (acceptance)
server_pageview_measurement	Records pageviews and basic CMP events server-side for security, service reliability and product improvement without using cookies or persistent identifiers.	revi.io	Nothing is stored on your device
reCAPTCHA	Protects forms and access points from bots or abuse through Google reCAPTCHA.	google.com	Depends on Google security settings

Cookie or technology	Description and purpose	Provider or domain	Retention
_ga	Distinguishes users for aggregated statistical analysis in Google Analytics.	revi.io	2 years
_ga_*	Maintains session state and event measurement in GA4.	revi.io	2 years
_gid	Distinguishes users for 24 hours for usage analytics.	revi.io	24 hours

Cookie or technology	Description and purpose	Provider or domain	Retention
af_revi_jwt_session	Links the visit to an affiliate identifier for commercial attribution.	revi.io	7 days
_fbp	Identifies browsers for Meta campaign measurement and optimization.	revi.io	3 months
_fbc	Associates visits with Meta ad clicks when applicable.	revi.io	3 months
_gcl_au	Helps measure Google advertising conversions.	revi.io	3 months

Reviews greenice.com

Grow your store with verified reviews

Report this content

About greenice.com

Get to know us

Reviews greenice.com

Grow your store with verified reviews

Report this content

About greenice.com

Get to know us

Other Lighting businesses

Your privacy, under control