4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.1K reviews
5 stars
29.0K
4 stars
5,596
3 stars
1,084
2 stars
664
1 stars
1,732
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,108 visible reviews, 1,606 are verified by Revi (linked to an order) and 36,502 have no direct verification.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,606 verified reviews out of 38,108 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,961 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.4%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
  • You can report any review using the flag icon, identifying yourself with your email. We confirm receipt of every report and explain each decision.
Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 19 minutes ago Automatic collection active
Xosé M. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
I am waiting for the replacement of damaged goods during transport, communicated on the same day of receipt. I have already sent 5 emails for info and three for incidents. I have already put them on blast on Facebook and if necessary, I will go to their headquarters to make the complaint. It has been since December 4th. As of today, I am waiting for the refund since I do not have new goods for immediate delivery. I have been contacted at least seven times in these days. In the end, it was a technical problem with the emails I contacted. I trust in the final resolution of the issue and they will gain a satisfied customer again. The matter has been resolved. Congratulations.
Estou aguardando a reposição de mercadoria estragada no transporte, comunicado no mesmo dia de receção. Ja enviei 5 emails para info e tres para incidentes. Ja os pus a cair de um .urro no facebook e se for preciso vou ir a sua sede a fazer a reclamação. Vai desde o dia 4 de dezembro. A dia de hoje estou a aguardar a devolução do dinheiro uma vez não ter uma nova mercadoria para entrega imediata. Ja fui contactado em estes dias pelo menos sete vezes. Ao final era um problema técnico nos emails se contacto. Confio na resolução final da questão e ficaram a ganhar novamente um cliente satisfeito. O asunto ficou resolvido. Parabens.
20 Dec 2023
Answer greenice.com
Good Morning, The after-sales department has contacted you, but Customer Service will reach out to you. Regards, GreenICE Team
Bom Dia, O departamento de pós-venda entrou em contato com você, mas o Atendimento ao Cliente entrará em contato com você. Uma saudação Equipe GreenICE
Maricarmen . Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Everything perfect, the price great and it works wonderfully.
todo perfecto, el precio genial y funciona de maravilla
Eugenio P. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Everything was perfect.
Todo correctísimo
Alexander . Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Top Product!!!
Top Produkt!!!
Jose M. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
A fast and easy service to hire. What you can ask for from a good company.
Un servicio rápido y fácil de contratar. Lo que se puede pedir a una buena empresa
Dani L. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Everything was very positive. Fast and correct delivery. Product as defined in the ad.
Todo fue muy positivo. Entrega rápida y correcta Producto tal y como se define en el anuncio
Ricardo . Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Very good value for money and fast, well-documented service.
Relación calidad precio muy buena y servicio rápido y bien documentado
Maria C. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
AGILITY AND 24-HOUR PRODUCT DELIVERY SERVICE
AGILIDAD Y SERVICIO 24 HORAS DE ENTREGA DE PRODUCTO
Fernando . Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Variety of products.
Variedade de produtos.
Manu M. Spain
19 Dec 2023
Revi rating: 3 out of 5 stars
3 of 5
This review has been automatically translated:
The quality of the products compared to previous purchases seems to have decreased.
La calidad de los productos en comparación a compras anteriores parece haber disminuido.
19 Dec 2023
Answer greenice.com
Good morning, We have contacted you by email to obtain more information and improve as much as possible. Regards, GreenICe Team
Buenos días, Hemos contactado con usted por email para poder obtener más información y mejorar en todo lo posible. Un saludo Equipo GreenICe
Felipe P. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Very good material, fast service, and excellent attention.
Muy bien material, rápido servicio y excelente atención
Plafón LED 20W 2.000Lm 6000ºK Circular 40.000H [HO-2029_2011-CW]
Plafón LED 20W 2.000Lm 6000ºK Circular 40.000H [HO-2029_2011-CW] View product
47 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Jose S. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Very good, good light intensity...
5 stars for the value.
Very fast delivery.
Muito bom, boa intensidade de luz...
5 estrelas para o valor.
Entrega muito rápida.
Campana LED 150W 19.500Lm 6000ºK IP65 50.000H [HO-HB-150WK-CW]
Campana LED 150W 19.500Lm 6000ºK IP65 50.000H [HO-HB-150WK-CW] View product
6 Review
Revi rating: 5 out of 5 stars
5 of 5
Jose m. Spain
19 Dec 2023
Revi rating: 2 out of 5 stars
2 of 5
This review has been automatically translated:
I bought LED panels, in the product details it stated exterior dimensions 240 mm and they sent me ones of 220 because it said that was what it measured, this has made me lose 5 euros on the return and unable to use the product.
Yo compré una placas led, en detallesd del producto ponia dimensiones exteriores 240 mmy me enviaron unas de 220 por que decia que era lo que media , eso me ha hecho perder 5 euros en la devolución y no poder usar el producto.
19 Dec 2023
Answer greenice.com
Good morning, We have also processed the refund for transportation costs. Regards, GreenICe Team
Buenos días, Hemos gestionado también el reembolso de los gastos de transporte. Un saludo Equipo GreenICe
Fernando E. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Just what I wanted, a warm but powerful and bright white.
Justo lo que quería, un blanco cálido pero potente y luminosa.
Argi C. Spain
19 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Suitable material at a reasonable price.
Material adecuado a precio razonable.
Sandra F. Spain
18 Dec 2023
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
I have used this site several times, and it has always been extremely easy, fast, and efficient.
Já usei várias vezes este site, e sempre foi extremamente fácil, rápido e eficiente
Alejandro T. Spain
18 Dec 2023
Revi rating: 3 out of 5 stars
3 of 5
This review has been automatically translated:
Correct product, but they confused the tax address with the shipping address
Producto correcto, pero confundieron la dirección fiscal con la de envío
19 Dec 2023
Answer greenice.com
Good morning, Please contact Customer Service to review the addresses in your customer profile. Regards GreenICe Team
Buenos días, Por favor,contacte con Atención al cliente para revisar las direcciones de su ficha de cliente. Un saludo Equipo GreenICe
Jose A. Spain
18 Dec 2023
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
The problem is that 10 days after placing the order I still have not received it, when it was supposed to arrive in 48 hours.
El problema es que 10 días después de haber hecho el pedido todavía no lo he recibido, cuando se supone llegaba en 48 horas.
19 Dec 2023
Answer greenice.com
Good morning, The order is already marked as delivered as of yesterday. Regards and sorry for the inconvenience GreenICe Team
Buenos días, El pedido ya nos consta entregado en el día de ayer. Un saludo y disculpe las molestias Equipo GreenICe
Ciscoperez . Spain
18 Dec 2023
Revi rating: 2 out of 5 stars
2 of 5
This review has been automatically translated:
I have not received the acceptance and order number which led me to cancel it and reorder it days later. This has caused a duplication of payment and delivery that I had to return the second one. They have assisted me very well over the phone, but I still have not received an invoice or communication regarding the orders. ADVERTISING YES.
No he recibido la aceptación y número de pedido lo que me ha llevado a anularlo y volver a pedirlo días después. Esto ha provocado una duplicidad de pago y entrega que he tenido que devolver la segunda. Por teléfono me han atendido muy bien, pero sigo sin recibir factura ni comunicación referente a los pedidos. PUBLICITARIA SI.
19 Dec 2023
Answer greenice.com
Good morning, The two invoices have been sent by email. Regards and thank you for your attention GreenICe Team
Buenos días, Se ha procedido al envio de las dos facturas por email. Un saludo y gracias por su atención Equipo GreenICe
Ole F. Spain
18 Dec 2023
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
The item was not delivered. I have sent emails and inquiries several times, but they do not respond! I recommend finding another supplier
Varen ble ikke levert. Sendt mail og henvendelse flere ganger, men dem svarer ikke! Anbefaler å finne en annen leverandør
19 Dec 2023
Answer greenice.com
Good morning, The Customer Service department will contact you to resolve the incident. Regards GreenICe Team
Good morning, The Customer Service department will contact you to resolve the incident. Regards GreenICe Team

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Business activity
  • Last review received: 19 minutes ago
  • Last review in English: 3 weeks ago
  • 1,961 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.5/5 from 38,108 reviews

  • Revi: 4.5/5 (38,103)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.1K reviews
5 stars
29.0K
4 stars
5,596
3 stars
1,084
2 stars
664
1 stars
1,732
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,108 visible reviews, 1,606 are verified by Revi (linked to an order) and 36,502 have no direct verification.

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

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