Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,610 verified reviews out of 38,112 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,964 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.4%).

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Last review 2 hours ago Automatic collection active

Alicia J.

17 Aug 2023

1 of 5

This review has been automatically translated:

After a week, I still haven't received the order, when it was supposed to be delivered in 24-48 hours. I have contacted several times because there was an error in the shipping address, and I even updated it in the transport company's notification email, I still haven't received any news about when it will be delivered. The logistics management leaves much to be desired. I can't evaluate the product because, as I mentioned, I still haven't received it.

Después de una semana, aún no he recibido el pedido, cuando se supone que la entrega era en 24-48 horas. He contactado en varias ocasiones porque había un error en la dirección de envío, e incluso la actualicé en el correo de aviso de la empresa de transportes, aún no he recibido noticias de cuando me será entregado. La gestión logística deja mucho que desear. El producto no puedo valorarlo porque como ya he comentado aún no lo he recibido.

18 Aug 2023

Answer greenice.com

Good morning, We apologize for the inconvenience caused. We have already forwarded the information to our transport department so they can resolve the issue and contact you as soon as possible. Best regards and we reiterate our apologies. GreenICe Team

Buenos días, Lamentamos las molestias ocasionadas.Ya hemos remitido los datos a nuestro departamento de transportes para que puedan resolver la incidencia y contacten con usted a la mayor brevedad posible. Un saludo y reiteramos nuestras disculpas. Equipo GreenICe

Imported from an external source · not verified by Revi

Indigo H.

17 Aug 2023

5 of 5

This review has been automatically translated:

Very good quality at a low price.

Sehr gute Qualität zum kleinen Preis

Imported from an external source · not verified by Revi

Irene B.

17 Aug 2023

5 of 5

This review has been automatically translated:

Due to a lack of stock for a ceiling fan, they put me in touch with customer service via email, they took care of managing a product exchange and in less than 24 hours they had already sent the new order, everything arrived on the expected date and we were able to enjoy our purchase.

Ante una falta de stock de un ventilador de techo me puso en contacto con atención al cliente a través de email, se encargaron de gestionar un cambio de producto y en menos de 24 horas ya habían enviado en nuevo pedido , todo llego en la fecha prevista y pudimos disfrutar de nuestra compra.

Imported from an external source · not verified by Revi

Susana .

17 Aug 2023

5 of 5

This review has been automatically translated:

Everything was correct and fast.

Todo correcto y rápido.

Imported from an external source · not verified by Revi

Bernat M.

17 Aug 2023

3 of 5

This review has been automatically translated:

Customer service is okay. Seur no.

Servicio cliente ok. Seur no

Imported from an external source · not verified by Revi

Francisco .

17 Aug 2023

5 of 5

This review has been automatically translated:

The purchase was easy. The product has a good quality/price ratio. The shipping was super fast.

La compra fue facil. El producto de buena relación calidad/precio El envio rapidísimo.

Imported from an external source · not verified by Revi

Slaawa .

17 Aug 2023

5 of 5

This review has been automatically translated:

Reliable and fast. The lamps work as they should.

Zuverlässig und schnell. Die Lampen funktionieren, wie sie sollen.

Imported from an external source · not verified by Revi

Rafael S.

17 Aug 2023

5 of 5

This review has been automatically translated:

Fast and clear order process. Fast delivery and in perfect condition. Good quality LED tubes and light tone.

Proceso del pedido rápido y claro. Entrega rápida y en perfecto estado Tubos led de buena calidad y tono de luz

Imported from an external source · not verified by Revi

Pilar .

16 Aug 2023

5 of 5

This review has been automatically translated:

One of the products I ordered was out of stock. They notified me to see if I wanted to change it or cancel it. In the same call, I changed it for another and the order was shipped the same day. Very good customer service.

Uno de los productos que pedí quedó sin stock. Me avisaron por si quería cambiarlo o anularlo. En la misma llamada lo cambié por otro y el mismo día salió el pedido. Muy buen servicio al cliente.

Imported from an external source · not verified by Revi

Eduardo A.

16 Aug 2023

5 of 5

This review has been automatically translated:

The attention was very good, the transport service very. BAD.

La atención muy buena el servicio de trasporte muy. MALO.

Imported from an external source · not verified by Revi

Maa m.

16 Aug 2023

5 of 5

This review has been automatically translated:

+++++

Luminária LED 18W 1.530Lm 6000ºK T5 120Cm 40.000H [GR-T5DG18W-CW]

16 Review

5 of 5

View all

Imported from an external source · not verified by Revi

David M.

16 Aug 2023

5 of 5

This review has been automatically translated:

Very nice and a lot of light for its size

Muy bonito y mucha luz para su tamaño

Foco Downlight Empotrable LED 18W 1.800Lm 6000ºK Circular Corte Variable 40.000H [HO-FWWB-R-18W-CW

3 Review

5 of 5

Imported from an external source · not verified by Revi

Nora M.

16 Aug 2023

5 of 5

This review has been automatically translated:

Very nice light. The garden looks beautiful. Difficult to connect to the plug, though. It took several attempts.

Muy bonita luz. EL jardín se ve precioso. Difícil de conectar al enchufe eso sí. Costó varios intentos.

Imported from an external source · not verified by Revi

Francisco D.

16 Aug 2023

5 of 5

This review has been automatically translated:

I still haven't been notified to pick up the package of lights from the pickup point. I can't comment on whether they arrived well or if they work well.

Todavía no me han dado aviso para recoger el paquete de focos del punto de recogida. No puedo opinar de si llegaron bien o si funcionan bien.

Foco Downlight LED 12W 1200Lm 6000ºK Circular Cristal Ø160Mm 40.000H [GR-MB01-12W-CW]

9 Review

4.6 of 5

Imported from an external source · not verified by Revi

Bruno S.

16 Aug 2023

5 of 5

This review has been automatically translated:

Speed in delivery and good material, any complaint is resolved immediately

Rapidez na entrega e bom material, qualquer reclamação é resolvida no imediato

Imported from an external source · not verified by Revi

Peter l.

16 Aug 2023

1 of 5

This review has been automatically translated:

Items are shipped immediately after ordering. Almost unreal. And it was too. Shipping within 24 hours means they offer the product to the carrier within 24 hours. Then it is untraceable for days and you just have to hope that the product will be delivered... we are still waiting. Communication via the service desk is in Spanish and, if lucky, in English. Often they cannot provide answers in the chat because the manager for Europe is not there. Leave your email address and you will hear from us....

Spullen worden na bestelling direct verstuurd. Bijna onwerkelijk. En dat was het ook. Versturen binnen 24 uur betekent dat ze het product aanbieden aan de vervoerder binnen 24 uur. Vervolgens is het dagen niet te traceren en moet je maar hopen dat het product geleverd gaat worden... we wachten nog steeds. Communicatie via de servicedesk gaat in het spaans en met geluk in het engels. Vaak kunnen ze geen antwoord geven in de chat, omdat de manager europa er niet is. Laat je mailadres achter en u hoort van ons....

16 Aug 2023

Answer greenice.com

Good morning, The commercial department has informed you about the deadlines for Europe - The order will be managed within 24 hours if there is stock, but you must take into account the transit times of the transport companies as they have informed you in customer service. All the best, GreenICe team

Goedemorgen, Van de commerciële afdeling hebben ze je geïnformeerd over de deadlines voor Europa - De bestelling wordt als er voorraad is binnen 24 uur beheerd, maar je moet rekening houden met de doorvoer van de transportbedrijven zoals ze je hebben geïnformeerd in de klantenservice Al het beste GreenICe-team

Imported from an external source · not verified by Revi

Raimund R.

16 Aug 2023

5 of 5

This review has been automatically translated:

Fast shipping, no shipping costs, good goods

Schneller Versand, keine Versandkosten, gute Ware

Imported from an external source · not verified by Revi

Jose A.

15 Aug 2023

4 of 5

This review has been automatically translated:

Good experience due to the speed of service.

Experiencia buena por la rapidez del servicio.

Imported from an external source · not verified by Revi

Mr P.

15 Aug 2023

5 of 5

This review has been automatically translated:

I discovered this site by chance and I am not unhappy to have found it because to find the matches between the LEDs and the old bulbs, it takes courage and patience! At Greenice, you find everything you need, although I personally made a mistake but that's because I don't know the site and the new references well, but everything will be sorted out.

J'ais découvert ce site par hasard et je ne suis pas mécontent de l'avoir trouvé car pour trouver les concordances entre les Leds et les anciennes ampoules, il faut du courage et de la patience ! Chez Greenice, on trouve tout ce qui faut, bien que moi, perso, je me suis trompé mais c'est parce que je ne connais pas bien le site et les nouvelles références mais tout va rentrer dans l'ordre.

Imported from an external source · not verified by Revi

Jose I.

15 Aug 2023

5 of 5

This review has been automatically translated:

Fast and product with good quality/price ratio

Rápido y producto con buena relación calidad / precio

Imported from an external source · not verified by Revi

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