4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,591
3 stars
1,080
2 stars
663
1 stars
1,716
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,028 visible reviews, 1,526 are verified by Revi (linked to an order) and 36,502 have no direct verification.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,526 verified reviews out of 38,028 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,970 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.5%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
  • You can report any review using the flag icon, identifying yourself with your email. We confirm receipt of every report and explain each decision.
Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 14 hours ago Automatic collection active
Selma R. Portugal
11 May 2026
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
2 panel LED arrived damaged
2 panel led vieram com avaria
20 May 2026
Answer greenice.com
We appreciate your feedback. We are very sorry that you received two defective LED panels; this is not the experience we aim to provide.

We recommend that you contact our customer service team as soon as possible, providing your order number and attaching photos of the damaged products, so that we can arrange a solution (replacement or alternative) as soon as possible.

Thank you for informing us and we apologize for any inconvenience.
Agradecemos seu feedback. Lamentamos muito que você tenha recebido dois painéis de LED defeituosos; essa não é a experiência que buscamos proporcionar.

Recomendamos que entre em contato com nossa equipe de atendimento ao cliente o mais breve possível, informando o número do seu pedido e anexando fotos dos produtos danificados, para que possamos providenciar uma solução (substituição ou alternativa) o quanto antes.

Agradecemos por nos informar e pedimos desculpas por qualquer inconveniente.
Pack 10 Panel LED 40W 4.400Lm 6000ºK 60x60Cm Enrejado UGR19 Flicker Free 40.000H [HO-PG-600x600-40W
8 Review
Revi rating: 4.5 out of 5 stars
4.5 of 5
Selma R. Portugal
11 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
super fast delivery
entrega super rápida
20 May 2026
Answer greenice.com
Thank you very much!
Muito obrigada!
Francisco Javier I. Spain
11 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Unfortunately, what had been a good shopping experience has been marred by the consequences of a confusing connection of my order with the PrivilegiosCompras website, which has resulted in improper charges and a subscription to those services that I did not want. This discourages me from making new purchases at Green Ice, what a shame!
Lamentablemente, lo que había sido una buena experiencia de compra se ha visto malograda por las consecuencias de una confusa conexión de mi pedido con la web de PrivilegiosCompras, que me ha supuesto cargos indebidos y una suscripción a esos servicios que yo no deseaba. Eso me disuade de hacer nuevas compras en Green Ice ¡una pena!
20 May 2026
Answer greenice.com
We are very sorry about the situation you mentioned and we completely understand your concern.

From our side, we want to clarify that any additional service or subscription like the one you mentioned, 'PrivilegiosCompras', is not part of the usual purchasing process in our store. In any case, we will review internally what happened to understand how this confusion could have occurred.

We recommend that you contact our customer service as soon as possible so that we can review your order in detail and help you resolve it, as well as the 'PrivilegiosCompras' platform to manage the cancellation or claim of the charges if you did not authorize them.

We are very sorry for the inconvenience this may have caused you and we appreciate you bringing it to our attention, as it helps us improve and avoid similar situations in the future.
Lamentamos mucho la situación que comentas y entendemos perfectamente tu preocupación.

Desde nuestro lado, queremos aclarar que cualquier servicio o suscripción adicional como la que mencionas de “PrivilegiosCompras” no forma parte del proceso habitual de compra en nuestra tienda. En cualquier caso, revisaremos internamente lo ocurrido para entender cómo se ha podido producir esa confusión.

Te recomendamos que contactes cuanto antes con nuestro servicio de atención al cliente para que podamos revisar tu pedido en detalle y ayudarte a resolverlo, así como con la propia plataforma de “PrivilegiosCompras” para gestionar la baja o reclamación de los cargos si no los has autorizado.

Sentimos mucho las molestias que esto te haya causado y agradecemos que lo hayas comunicado, ya que nos ayuda a mejorar y a evitar situaciones similares en el futuro.
Plafón LED 20W 2.000Lm 6000ºK Circular 40.000H [HO-2029_2011-CW]
47 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Also bought:
Francisco Javier I. Spain
11 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
The delivered product is completely in line with the technical specifications included on the website, and its quality seems even superior to what was expected, considering it has a very competitive price. In summary, a highly recommended product.
Lamentablemente, lo que había sido una buena experiencia de compra y un buen producto, ha sido malogrado por una confusa conexión de la compra con la página web PrivilegiosCompras, que me ha supuesto cargos indebidos y una suscripción a esos servicios que yo no quería hacer. Ahora, eso me disuade de hacer nuevas compras en GreenIce ¡una pena!
20 May 2026
Answer greenice.com
We are very sorry about the situation you mentioned and we completely understand your concern.

From our side, we want to clarify that any additional service or subscription like the one you mentioned, 'PrivilegiosCompras', is not part of the usual purchasing process in our store. In any case, we will review internally what happened to understand how this confusion could have occurred.

We recommend that you contact our customer service as soon as possible so that we can review your order in detail and help you resolve it, as well as the 'PrivilegiosCompras' platform to manage the cancellation or claim of the charges if you did not authorize them.

We are very sorry for the inconvenience this may have caused you and we appreciate you bringing it to our attention, as it helps us improve and avoid similar situations in the future.
Lamentamos mucho la situación que comentas y entendemos perfectamente tu preocupación.

Desde nuestro lado, queremos aclarar que cualquier servicio o suscripción adicional como la que mencionas de “PrivilegiosCompras” no forma parte del proceso habitual de compra en nuestra tienda. En cualquier caso, revisaremos internamente lo ocurrido para entender cómo se ha podido producir esa confusión.

Te recomendamos que contactes cuanto antes con nuestro servicio de atención al cliente para que podamos revisar tu pedido en detalle y ayudarte a resolverlo, así como con la propia plataforma de “PrivilegiosCompras” para gestionar la baja o reclamación de los cargos si no los has autorizado.

Sentimos mucho las molestias que esto te haya causado y agradecemos que lo hayas comunicado, ya que nos ayuda a mejorar y a evitar situaciones similares en el futuro.
F Freitas Unipessoal Limitada F. Portugal
11 May 2026
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
It is malfunctioning, whenever the settings are changed it errors out and only by unplugging and plugging it back in does it clear the error.
Está a funcionar mal, sempre que se mexe nas configurações entra em erro e só deslingando e voltando a ligar é que limpa o erro
20 May 2026
Answer greenice.com
We appreciate your feedback. We are sorry that the product is malfunctioning after the settings were changed.

From what you described, it seems that the system is entering an error state that can only be resolved by restarting the device, which should not happen. We recommend that you contact our customer service team, providing the exact model number and, if possible, a brief video of the problem, so that we can analyze it with you and offer a solution (repair, replacement, or technical support, depending on the situation).

We apologize for the inconvenience and thank you for informing us.
Agradecemos seu feedback. Lamentamos que o produto esteja apresentando mau funcionamento após a alteração das configurações.

Pelo que você descreveu, parece que o sistema está entrando em um estado de erro que só pode ser resolvido reiniciando o dispositivo, o que não deveria acontecer. Recomendamos que entre em contato com nossa equipe de atendimento ao cliente, informando o número exato do modelo e, se possível, um breve vídeo do problema, para que possamos analisá-lo com você e oferecer uma solução (reparo, substituição ou suporte técnico, dependendo da situação).

Pedimos desculpas pelo inconveniente e agradecemos por nos informar.
Cargador para Coche Eléctrico SMART WIFI RFID 7kW Monofásico 5m Tipo 2
1 Review
Revi rating: 1 out of 5 stars
1 of 5
Isidro A. Portugal
10 May 2026
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
So far, so good
Até agora tudo ok
20 May 2026
Answer greenice.com
Thank you very much!
Muito obrigada !
Plafón de Superficie LED 100Lm/W 18W 1800Lm 6000ºK IP20 [HO-PLC-18W-1800LM-CW]
3 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Also bought:
Mathieu B. France
10 May 2026
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
I received the order this week.
Upon unpacking, one of my 2 outdoor lights has a glass with multiple cracks.
I am not happy.
J'ai reçu la commande cette semaine.
Au déballage, un de mes 2 spots extérieur a la vitre avec des fissure multiples.
Je ne suis pas content
20 May 2026
Answer greenice.com
Hello, your replacement order SO198690 was shipped on May 13 and delivered on the 18th. Thank you.
Bonjour, votre commande de remplacement SO198690 a été expédiée le 13 mai et livrée le 18. Merci.
Michele D. Italy
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
perfect
perfette
20 May 2026
Answer greenice.com
Thank you!
Grazie!
Foco Downlight LED 7W 700Lm 6000ºK Circular 40.000H [HO-LEDDOWN-7W-CW]
12 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Also bought:
Michele D. Italy
9 May 2026
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
poor
scarsa
Luz LED Solar Jardín IP65 30.000H [LUM-D2-G]
2 Review
Revi rating: 4.5 out of 5 stars
4.5 of 5
Also bought:
Michele D. Italy
9 May 2026
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
everything ok
tutto ok
20 May 2026
Answer greenice.com
Thank you!
Grazie!
Roy R. Germany
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Super
Super
20 May 2026
Answer greenice.com
Thank you!
Danke !
Francisco Javier I. Spain
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Good product, excellent quality for its price, which is one of the lowest available on different websites. Good job by GreenIce.
Buen producto, calidad excelente para su precio, que es de los más bajos que hay en las diferentes webs. Buen trabajo de GreenIce.
20 May 2026
Answer greenice.com
Thank you very much for your comment! 😊 We are glad to know that you are satisfied with the quality of the product and its value for money. We also appreciate your recognition of GreenIce. We look forward to seeing you again soon!
¡Muchas gracias por tu comentario! 😊 Nos alegra saber que estás satisfecho con la calidad del producto y su relación calidad-precio. Agradecemos también tu reconocimiento a GreenIce. ¡Te esperamos de nuevo pronto!
Foco Downlight Circular LED 7W 600Lm 6000ºK 38º 40.000H [HO-IN-DL7W-CW]
19 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Also bought:
Jeroen B. Netherlands
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
The product is fine.
Het product is prima.
20 May 2026
Answer greenice.com
:-)
:-)
Luminaria LED 10W 850Lm 6000ºK T5 60Cm 40.000H [GR-T5DG10W-CW]
12 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Also bought:
Jeroen B. Netherlands
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
The product is fine.
Het product is prima
20 May 2026
Answer greenice.com
:-)
:-)
Conector Luminarias T5 200Mm
2 Review
Revi rating: 5 out of 5 stars
5 of 5
Also bought:
Jeroen B. Netherlands
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Received quickly and the product is fine.
Snel ontvangen en het product is prima.
20 May 2026
Answer greenice.com
:-)
:-)
Iñaki E. Spain
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Everything is correct
Todo correcto
20 May 2026
Answer greenice.com
Thank you!!
Gracias !!
Plg Cocinas S. Spain
9 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
I have been waiting for some LEDs since November 2025, but this is a very specific case as the wait has been my choice. However, the last orders have arrived quickly and perfectly, a highly recommended company.
Llevo desde Noviembre 2025 esperando unos led pero es un caso muy puntual ya que la espera ha sido mi elección pero los últimos pedidos han llegado rápidos y perfectos , una empresa muy recomendable
20 May 2026
Answer greenice.com
Thank you very much for your comment and for your trust! 😊 We are glad to know that, in general, your recent orders have arrived quickly and in perfect condition.

Regarding that pending order since November 2025, we understand that the wait has been long, although as you indicate it was a specific choice. Still, if at any point you need to review it or expedite it, our customer service team will be happy to assist you.

We greatly appreciate your recommendation and will continue to work to maintain this level of service.
¡Muchas gracias por tu comentario y por tu confianza! 😊 Nos alegra saber que, en general, tus últimos pedidos han llegado rápido y en perfecto estado.

Respecto a ese pedido pendiente desde noviembre de 2025, entendemos que la espera haya sido larga, aunque como indicas haya sido una elección puntual. Aun así, si en algún momento necesitas revisarlo o agilizarlo, nuestro equipo de atención al cliente estará encantado de ayudarte.

Agradecemos mucho tu recomendación y seguiremos trabajando para mantener este nivel de servicio.
Juan Miguel B. Spain
8 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
TOTAL disaster, I have to open the order in less than 24 hours (I HAVE NOTHING ELSE TO DO, OF COURSE) and then they ask me for information that you have and know, they seem like an official organization. All because the transport is, at best, very improvable, but of course according to you I have to respond IMMEDIATELY even during my vacation period. All for a miserable lamp sent as I demonstrate in the photo. If you want, send me a new one, and if not, don't send it, but stop asking for useless information and expecting me to live for you and your ineffective transport.
desaste TOTAL ,tengo que abrir el pedido en menos de 24 horas( NO TENGO NADA MAS QUE HACER,CLARO) y ademas luego me piden datos que ustedes tienen y conocen,parecen un organismo oficial
Todo porque el transporte es en el mejor de los casos muy mejorable,pero claro según ustedes yo tengo que contestar ENSEGUIDA
incluso en mi periodo vacacional.Todo por una mirerable lampara en enviada como demuestro en la foto
Si quieren mandeme una nueva y si no no la manden pero dejen de pedir datos inutiles y esperar que yo coso viva para ustedes y su ineficaz trasporte
20 May 2026
Answer greenice.com
Thank you for your message. We sincerely regret the situation and fully understand your anger, especially if the product arrived in poor condition and the claims process has been uncomfortable or slow for you.

Our goal in requesting information or photos is to process the incident correctly and offer a solution (replacement, exchange, or refund), but we take note of your complaint about the timelines and the requested information, as it should not be an additional burden for you.

We will forward your case to the customer service team so they can review it as a priority and find the best solution without further delays or complications.

We are very sorry for the inconvenience caused and appreciate that you communicated it, even under these circumstances.
Gracias por tu mensaje. Lamentamos sinceramente la situación y entendemos perfectamente tu enfado, especialmente si el producto ha llegado en mal estado y el proceso de reclamación te ha resultado incómodo o poco ágil.

Nuestro objetivo al solicitar información o fotos es poder tramitar la incidencia correctamente y ofrecer una solución (reposición, cambio o devolución), pero tomamos nota de tu queja sobre los plazos y los datos solicitados, ya que no debería suponer una carga adicional para ti.

Vamos a trasladar tu caso al equipo de atención al cliente para que puedan revisarlo de forma prioritaria y buscar la mejor solución sin más demoras ni complicaciones.

Sentimos mucho las molestias ocasionadas y agradecemos que lo hayas comunicado, incluso en estas circunstancias.
Roy B. France
8 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
PERFECT. Ultra fast shipping. 5* seller
PARFAIT. Envoi ultra rapide. Vendeur 5*
20 May 2026
Answer greenice.com
Thank you!!
Merci !!
Driver No Dimable Panel LED 42W
2 Review
Revi rating: 5 out of 5 stars
5 of 5
Roy B. France
8 May 2026
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
SUPER site and sellers. Buy with complete confidence. ULTRA fast shipping.
SUPER site et vendeurs. Achetez en toute confiance. Envoi ULTRA rapide.
20 May 2026
Answer greenice.com
Thank you!!
Merci!!

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Business activity
  • Last review received: 14 hours ago
  • Last review in English: 1 week ago
  • 1,970 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.5/5 from 38,028 reviews

  • Revi: 4.5/5 (38,023)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,591
3 stars
1,080
2 stars
663
1 stars
1,716
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,028 visible reviews, 1,526 are verified by Revi (linked to an order) and 36,502 have no direct verification.

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

Get to know us

Where we are
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