4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,581
3 stars
1,079
2 stars
660
1 stars
1,707
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 37,981 visible reviews, 1,479 are verified by Revi (linked to an order) and 36,502 have no direct verification.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,479 verified reviews out of 37,981 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,953 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.5%).

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  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 23 minutes ago Automatic collection active
Javier B. Spain
28 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Servicio post-venta superior a muchos. 100% recomendable
Liam C. Spain
21 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Product arrived on schedule and all worked perfectly
Rasmus E. Spain
20 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
They gave me full refund on damaged goods I'm thankful for the proffesional experience I got from your side the carrier transportation just packaging have to be more adapted to whos going to deliver always worst case scenario when coming to profit loss.. Thanks maybe buying another time :)
Jonas . Spain
19 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
fast delivery, good quality,
José a. Spain
18 Jul 2023
Revi rating: 1 out of 5 stars
1 of 5
Pedir las luces de color blanco y las mandaron de color amarillo. Un desastre
25 Jul 2023
Answer greenice.com
Buenas tardes, Le rogamos que contacte con nuestro servicio de post-venta para poder resolver la reclamación y cambio. Un saludo Equipo GreenICe
Kari N. Spain
17 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
Everything went as promised
Koljakoljaschallenberg.de . Spain
14 Jul 2023
Revi rating: 1 out of 5 stars
1 of 5
The baddest communication I've experienced so far! We ordered, they said suddenly the product was not available and gave us a new delivery date, which was 4 weeks instead of a few days. We accepted under the condition that this is the latest date to send it because we needed the product very badly and actually within the short amount of time greenice wrote on their homepage at first. Then they did not contact us telling us the delivery they were expecting was late, we found out by accident looking at their website and complained. No one of the company had the guts to tell us! And suddenly the delivery "arrived today" and was send out but it needed 7-8 working days... Not the 24 hours as it was written on their homepage... We have an enormous damage now and will never again order with this company!
Roy B. Spain
14 Jul 2023
Revi rating: 5 out of 5 stars
5 of 5
I haven?t received these yet. Can you update please?
Panel LED 72W 7.900Lm 6000ºK 120x60cm + Kit de Superficie 40.000H [HO-KITPAN120X60-72W-CW]
Panel LED 72W 7.900Lm 6000ºK 120x60cm + Kit de Superficie 40.000H [HO-KITPAN120X60-72W-CW] View product
10 Review
Revi rating: 5 out of 5 stars
4.9 of 5
J . Spain
13 Jul 2023
Revi rating: 4 out of 5 stars
4 of 5
Parts arrived??. ??????..so customer service follow up on delivery and freight Could be better
=?Utf-?B?Snvhbibdyxjsbmgrozbwv . Spain
6 Jul 2023
Revi rating: 4 out of 5 stars
4 of 5
hi , i am very happy with the company but today i have tried to deposit money and it tells me that it isn,t enabled and it does not let me buy , please solve this problem, thanks.
Kevin D. Spain
4 Jul 2023
Revi rating: 1 out of 5 stars
1 of 5
Still waiting for delivery... have emailed 3 times requesting an update and have heard nothing.
William w. Spain
3 Jul 2023
Revi rating: 1 out of 5 stars
1 of 5
difficult to return the wrong product.
4 Jul 2023
Answer greenice.com
Good morning, You can contact our claims department at [email protected] and they will resolve the incident Regards GreenICe Team
Gb . Spain
13 Jun 2023
Revi rating: 1 out of 5 stars
1 of 5
Atención al cliente inaceptable Pedí artículos como luces de jardín. Uno no funciona, uno a veces funciona y NINGUNO de ellos funciona como se describe. Le envié un correo electrónico a la compañía 5 veces usando las direcciones de correo electrónico en el sitio web... ¡NINGUNA RESPUESTA! (Pero los correos electrónicos de propaganda todos los días... ¡basura!) Atención al cliente inaceptable... ¡evita esta empresa! Su afirmación de haberme contactado es solo una afirmación... No he recibido ningún contacto. Se han demorado y demorado en dar una respuesta adecuada, y ahora, estoy en Inglaterra hasta septiembre... entonces, ¿qué voy a hacer? I ordered items as garden lights. One doesn't work, one sometimes works and NONE of them work as described. I have emailed the company 5 times using the email addresses on the website... NOT ONE REPLY! (But everyday propaganda emails...rubbish!) Unacceptable customer care...avoid this company! Date of experience: 29 May 2023 Their claim to have contacted me is only a claim...I have received NO contact. They have delayed and delayed making a proper response, and now, I am in England until September ...then what will I do?
23 Jun 2023
Answer greenice.com
Buenas tardes, Desde todos nuestros departamentos le hemos dado respuesta por email e incluso han intentando contactar con usted por teléfono sin éxito.Volverán a intentarlo Un saludo Equipo GreenICe
Richard C. Spain
12 Jun 2023
Revi rating: 4 out of 5 stars
4 of 5
good efficient service
Laurren G. Spain
7 Jun 2023
Revi rating: 1 out of 5 stars
1 of 5
Really disappointed with the service, I was told my parcel would be delivered by 1st June and I have still not received it 6 days later. When I called they just told me it should be delivered this week. Unreliable.
Anders K. Spain
5 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Delivery in time
Dominique R. Spain
5 Jun 2023
Revi rating: 3 out of 5 stars
3 of 5
Impossible de mettre en place.Aucune explications
Mc . Spain
5 Jun 2023
Revi rating: 5 out of 5 stars
5 of 5
Perfecto y rapido.
Per E. Spain
3 Jun 2023
Revi rating: 4 out of 5 stars
4 of 5
Smooth,and fast.Easy to pay
Russell l. Spain
31 May 2023
Revi rating: 1 out of 5 stars
1 of 5
I purchased three led tracks, which stated would be delivered within 24-48 hours, i am now 15 days on and the item tracking states that the item is still in Spain, who knows if or when it will ever arrive. This company is not a UK Company and your order is likely to take two to three weeks to be delivered from Spain. Avoid at all cost.

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Business activity
  • Last review received: 23 minutes ago
  • Last review in English: 5 days ago
  • 1,953 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.5/5 from 37,981 reviews

  • Revi: 4.5/5 (37,976)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,581
3 stars
1,079
2 stars
660
1 stars
1,707
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 37,981 visible reviews, 1,479 are verified by Revi (linked to an order) and 36,502 have no direct verification.

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

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