Reviews greenice.com
On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.
greenice.com has 1,649 verified reviews out of 38,151 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,967 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.4%).
We show reviews in English first. There are more recent reviews in other languages.
Last review 14 hours ago
Automatic collection active
17 Dec 2021
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I do not recommend, they do not address my situation, they sent a broken lamp and until today nothing, they don't say anything.
Não recomendo não me tratam da minha situação mandaram um candeeiro partido e até hoje nada nem dizem nada
17 Dec 2021
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ALL CORRECT
TODO CORRECTO
17 Dec 2021
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Excellent
Excelente
17 Dec 2021
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The small problems I had were resolved without issue and in a very short time.
los pequeños problemas que he tenido me los han resuelto sin problema y en tiempo muy corto.
17 Dec 2021
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Very good and economical products, super fast delivery, very satisfied
Productos muy buenos y económicos, entrega súper rápida, muy satisfecho
17 Dec 2021
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My complaint is about the Seur delivery person, this man sent me a message saying he had been to my house and no one was there, when that was not the case. The fact is that I had to go pick up the order at a stationery store on the other side of my neighborhood. I paid for shipping costs and the package did not arrive at my house.
Mi queja es sobre el repartidor de Seur, este hombre me mandó un mensaje como que había estado en mi casa y no se encontraba nadie, cuando no fue así. El caso que tuve que ir a recoger el pedido a una papelería al otro lado de mi cuidado yo he pagado unos gastos de envio y el paquete no llegó a mi casa.
17 Dec 2021
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Satisfactory
Satisfactorio
16 Dec 2021
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24-hour shipping, exceptional phone support
envío en 24 horas, atención telefónica excepcional
16 Dec 2021
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Be very careful with this store, I am tired of contacting them. They sent me a broken lamp in November and to this day they have not picked it up nor refunded my money; I will file a complaint against them!!! Be very careful, everyone.
Muita atenção e está loja estou farta de contacta los mandaram me um candeeiro partido em novembro e até hoje não o levantaram nem devolvem o dinheiro vou fazer queixa deles!!! Muita atenção pessoal
16 Dec 2021
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Very good product, gives very good light without being dazzling, I put it in the kitchen next to the frame that is associated with this product and it looks great. I also want to highlight the excellent customer service of greenice that resolved a small problem that arose with the order as quickly as possible. A 10 in everything, I recommend them and if I have to buy again I will not hesitate to choose them
Muy buen producto, da una luz muy buena sin llegar a ser deslumbrante, lo puse en la cocina junto al marco que va asociado a este producto y queda genial. Además quiero resaltar el excelente servicio de atención al cliente de greenice que solventaron con la máxima celeridad posible un pequeño problema que surgió con el pedido. Un 10 en todo, los recomiendo y si tengo que volver a comprar no dudaré en elegirles
Panel LED Superplano 36W 3.623Lm 6000ºK 60x60Cm UGR19 Marco Blanco 40.000H [HO-PANMB59559536W-CW]
Panel LED Superplano 36W 3.623Lm 6000ºK 60x60Cm UGR19 Marco Blanco 40.000H [HO-PANMB59559536W-CW]
View product
4.9
of 5
16 Dec 2021
This review has been automatically translated:
Very satisfied with this purchase
Fast delivery
Product conforms to the description
Thank you
Fast delivery
Product conforms to the description
Thank you
Très satisfait de cet achat
Rapidité de livraison
Produit conforme à la description
Merci
Rapidité de livraison
Produit conforme à la description
Merci
Transformador Led 230VAC/12VDC 120W 10A IP20 [CP-P-120]
Transformador Led 230VAC/12VDC 120W 10A IP20 [CP-P-120]
View product
5
of 5
16 Dec 2021
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Packaging not very efficient. Products with small dents from impact.
Embalagem pouco eficiente. Produtos com pequenos toques por pancada.
16 Dec 2021
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I placed the order in mid-November for a gift. They delayed the order 3 times because they didn't have an item. Since I'm in a hurry (we're already talking about December 14, a month later), I tell them to send it to me now. They offer me the same item but 4 times more expensive or to send me everything except the item. I agree to the latter and they tell me that then it won't arrive at the shipping cost and that I have to pay for it.
A shameful service and poor management of incidents. They should cover the shipping costs for a problem generated by them and poorly managed from the start, as they did not inform me of the reason for the repeated delays.
Today, after 1 month, several claims, and payment of shipping costs, it has arrived, although late because the gift was for a birthday that has already passed due to so many problems.
Very bad experience.
A shameful service and poor management of incidents. They should cover the shipping costs for a problem generated by them and poorly managed from the start, as they did not inform me of the reason for the repeated delays.
Today, after 1 month, several claims, and payment of shipping costs, it has arrived, although late because the gift was for a birthday that has already passed due to so many problems.
Very bad experience.
Hice el pedido a mediados de noviembre para un regalo. Retrasaron el pedido 3 veces porque no tenían un articulo. Como me corre prisa (hablamos ya del 14 de diciembre, un mes después) les digo q me lo envíen ya. Me ofrecen el mismo artículo pero 4 veces más caro o jien enviarme todo menos el articulo. Accedo a lo último y me dicen que entonces ya no llego a portes y que los tengo que pagar.
Una vergüenza de servicio y y mala gestión de las incidencias. Deberían asumir los portes de un problema generado por ellos y mal gestarse el principio, pues no me avisaban el motivo del retraso reiterado.
Hoy, después de 1 mes, varias reclamaciones y pago de portes, me ha llegado, aunque tarde porque el regalo era para un cumpleaños que entre tantos problemas ya pasó sin llegar.
Muy mala experiencia.
Una vergüenza de servicio y y mala gestión de las incidencias. Deberían asumir los portes de un problema generado por ellos y mal gestarse el principio, pues no me avisaban el motivo del retraso reiterado.
Hoy, después de 1 mes, varias reclamaciones y pago de portes, me ha llegado, aunque tarde porque el regalo era para un cumpleaños que entre tantos problemas ya pasó sin llegar.
Muy mala experiencia.
16 Dec 2021
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Fast delivery and goods as expected.
Schnelle Lieferung und Ware wie vorgestellt.
16 Dec 2021
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good
bien
16 Dec 2021
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We placed the order on 23/11/2021 and received it today, 16/12/2021. Since the first day they have been postponing the delivery and in the last week the expected delivery date changed every day.
Fizemos a encomenda a 23/11/2021 e recebemos hoje, dia 16/12/2021. Desde o primeiro dia que foram adiando a entrega e na última semana todos os dias mudava a data prevista de entrega.
16 Dec 2021
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The LED strips were insufficiently packaged, resulting in them being damaged during transport....
ledstrippen waren onvoldoende verpackt met als gevolg dat deze tijdens transport beschadigd zijn....
16 Dec 2021
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Very satisfied with the purchase.
Muy satisfecho con la compra.
16 Dec 2021
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I have not received the complete order and they tell me that they sent it correctly.
I will never buy from Greenice again.
I buy more than 90% of the materials for my business online and there is usually no problem. But when it arises, the store that sells is responsible for ensuring the complete order reaches the customer. I don't know if it's from their warehouse or the carrier... but it hasn't arrived complete. And it's not about the 15€ value of the merchandise, that's the least of it.
I will never buy from Greenice again.
I buy more than 90% of the materials for my business online and there is usually no problem. But when it arises, the store that sells is responsible for ensuring the complete order reaches the customer. I don't know if it's from their warehouse or the carrier... but it hasn't arrived complete. And it's not about the 15€ value of the merchandise, that's the least of it.
No he recibido el pedido completo y me dicen que ellos lo han enviado bien.
No volveré a comprar nunca en Greenice.
Compro mas del 90% del material de mi negocio en Internet y no sule haber ningún problema. Pero cuando surge, la tienda que vende es la responsable de que llegue el pedido completo al cliente. No se si es de su almacen o del trasportista...pero no ha llegado completo. Y no es por los 15? del valor de la mercancia, eso es lo de menos.
No volveré a comprar nunca en Greenice.
Compro mas del 90% del material de mi negocio en Internet y no sule haber ningún problema. Pero cuando surge, la tienda que vende es la responsable de que llegue el pedido completo al cliente. No se si es de su almacen o del trasportista...pero no ha llegado completo. Y no es por los 15? del valor de la mercancia, eso es lo de menos.
16 Dec 2021
This review has been automatically translated:
I have not received the complete order and they tell me that they sent it correctly.
I will never buy from Greenice again.
I buy more than 90% of the materials for my business online and there is usually no problem. But when it arises, the store that sells is responsible for ensuring the complete order reaches the customer. I don't know if it's from their warehouse or the carrier... but it hasn't arrived complete. And it's not about the 15€ value of the merchandise, that's the least of it.
I will never buy from Greenice again.
I buy more than 90% of the materials for my business online and there is usually no problem. But when it arises, the store that sells is responsible for ensuring the complete order reaches the customer. I don't know if it's from their warehouse or the carrier... but it hasn't arrived complete. And it's not about the 15€ value of the merchandise, that's the least of it.
No he recibido el pedido completo y me dicen que ellos lo han enviado bien.
No volveré a comprar nunca en Greenice.
Compro mas del 90% del material de mi negocio en Internet y no sule haber ningún problema. Pero cuando surge, la tienda que vende es la responsable de que llegue el pedido completo al cliente. No se si es de su almacen o del trasportista...pero no ha llegado completo. Y no es por los 15? del valor de la mercancia, eso es lo de menos.
No volveré a comprar nunca en Greenice.
Compro mas del 90% del material de mi negocio en Internet y no sule haber ningún problema. Pero cuando surge, la tienda que vende es la responsable de que llegue el pedido completo al cliente. No se si es de su almacen o del trasportista...pero no ha llegado completo. Y no es por los 15? del valor de la mercancia, eso es lo de menos.
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Business activity
- Last review received: 14 hours ago
- Last review in English: 1 month ago
- 1,967 reviews in the last 12 months
- Domain validated
- Automatically request reviews
- Additional functionalities
- Answer 1% of negative reviews in the last 12 months
Multi-source reviews
Combined rating: 4.5/5 from 38,151 reviews
- Revi: 4.5/5 (38,146)
- Google: 4.4/5 (5)
About greenice.com
Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.
Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.
Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.
Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.
Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).
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