Reviews Senso G

On this page you will find customer reviews about Senso G, recent ratings, store replies and activity signals verified by Revi.

Senso G has 4,826 verified reviews out of 4,916 total customer reviews on Revi, with a score of 4.6/5. In the last 12 months it has 148 reviews. Responds to 63% of negative reviews. Reviews come mainly from France (55.5%), Spain (33.5%) and Portugal (8.5%).

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We show reviews in English first. There are more recent reviews in other languages.

Last review 3 days ago Automatic collection active Replies to negative reviews (63%)

Delphine D.

11 Sep 2017

5 of 5

Original in Français

Très bon rapport qualité prix par rapport à tous les autres matelas du marché beaucoup plus chers avec uniquement 3cm de mémoire de forme

220 Review

4.5 of 5

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Delphine D.

11 Sep 2017

5 of 5

Original in Français

Tout est parfait, le délai et les produits, nous avons déjà passé deux commandes sur ce site et en sommes très satisfaits

Louis S.

10 Sep 2017

5 of 5

Original in Français

J'ai jamais aussi bien dormi

220 Review

4.5 of 5

View all

Louis S.

10 Sep 2017

5 of 5

Original in Français

J'ai jamais aussi bien dormi

José Afonso Serpa S.

9 Sep 2017

5 of 5

Original in Português

O produto é muito bom e recomendo a todos quantos puderem fazer o investimento neste colchão, que o faça. Um descanso fantástico é aquilo que me está a proporcionar.

Martine C.

9 Sep 2017

5 of 5

Original in Français

Le confort est conforme à celui annoncé et la sensation de fraicheur est très agréable.

Délai et qualité de livraison parfaits.

95 Review

4.5 of 5

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Martine C.

9 Sep 2017

5 of 5

Original in Français

Rien à redire sur la qualité de la livraison et le délai.

Rodrigo n.

7 Sep 2017

5 of 5

Original in Español

Fantástico buen precio y calidad de 10

31 Review

4.8 of 5

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Rodrigo n.

7 Sep 2017

5 of 5

Original in Español

Rápido, eficaz y un producto excelente. El tercer colchón en casa el primero lo tuve 11 años y lo cambie por uno más duro. Lo vendí y estaba como el primer día. Mi hijo encantado con el suyo

Patrick A.

7 Sep 2017

5 of 5

Original in Français

Très bon produit, comme d'habitude dirais je, car c'est le troisième lit que j'équipe avec ce matelas, dont un testé depuis plus de deux ans, que je n'échangerais plus contre un matelas classique à ressorts. Mon dos vous dis merci !!!!

Colchón Viscoelástico G90 Vintage

94 Review

4.4 of 5

View all

Patrick A.

4 Sep 2017

5 of 5

Original in Français

Commande par trois fois sur votre site et jamais de problème rencontré.

Paulo R.

3 Sep 2017

5 of 5

Original in Português

Correu tudo bem e a qualidade do produto é excelente!

Patricia F.

1 Sep 2017

4.5 of 5

Original in Français

Bonsoir je suis plutôt contente des articles mais le matelas livre chez ma mère est trop dur le livreur sympathique mais vous devriez mettre en place un système d installation du lit et une reprise de l ancien matelas voilà merci tout de même la qualité de vos articles est très bonnd

Joao Jose Mesquita j.

31 Aug 2017

5 of 5

Original in Português

gostei muito do colchao era tudo o que eu precisava prodduto de alta qualidade recomendo o envio foi rapido a transportadora tambem fornecedor 5 estrela obrigado

Chantal d.

31 Aug 2017

5 of 5

Original in Français

il est très bien, je dors très bien.

220 Review

4.5 of 5

View all

Philippe S.

30 Aug 2017

2.5 of 5

Original in Français

A la différence d'autres marques, il n'est pas prévu quelques jours d'essai, et du coup, le client doit payer le port aller et retour lorsqu'un matelas qu'il n'a pas essayé ne convient pas. De même, les explications sur les qualités du matelas figurant sur le site ne permettent guère de se faire une opinion réaliste avant l'achat. Je regrette donc d'avoir dépensé pas mal de frais pour un sur-matelas finalement trop mou.

31 Aug 2017

Answer Senso G

Bonjour monsieur,
merci de votre commentaire. Par conte ce n'est pas vrai, les clients ont 2 semaines pour essayer le matelas, surmatelas etc. C'est vrai par contre que le client doit s'encharger toujours des frais de retour si le produit ne convient pas.
Cordialement.

Joao N.

30 Aug 2017

1 of 5

Original in Português

Boa tarde,

Lamentavelmente não cheguei a receber a minha encomenda e requeri a devolução do montante pago.

No dia 10 de Agosto fiz a encomenda de um estrado e um colchão, fazendo de pronto a transferência do montante em questão.

Como se metia o feriado de 15 de Agosto fui informado que só deveria receber a mesa a partir do dia 16.Não houve qualquer objecção da minha parte.

Só que a 18 de Agosto sou informado que tinha sido apenas enviado um pacote para a transportadora Seur,
e se eu aceitava receber esse pacote. ao fim de muita troca de E-mails, uma vez que o telefone colocado no site não atende; e mesmo os mails são respondidos 24 horas e apenas da parte da manhã.

no dia 22 entro em contacto com a Seur que me informa que tudo bem, me entregaria o referido pacote.
É necessário também frisar que o contacto telefónico com a transportadora é uma eternidade de espera nunca inferior a 10 minutos.
Fico a aguardar na morada fornecida, dia 23, 24, e 25.
no dia 25 ligam-me da Seur a informar que seria nesse dia a entrega do pacote, esperei todo o dia até às 20:00 e nada.

Perante estes factos, solicitei o cancelamento da encomenda e a devolução do dinheiro por mim pago no acto da encomenda.

Estou a acorda essa devolução

Cumprimentos
João Faria Nunes

P.S. - Tenho comigo toda a troca de E-mail's

31 Aug 2017

Answer Senso G

Bom dia,
obrigada pelo seu e mail. O senhor tem razão. Não sabemos o que acontece com a transportadora em Lisboa. O fato de ter perdido um pacote bloqueou a entrega do outro deixando ao final o senhor sem a encomenda. Estou falando com a transportadora para que devolva o antes possivel a encomenda e para que possamos devolvê-le o dinheiro.
Desculpe muito.
Cumprimentos.

Sylvie t.

30 Aug 2017

5 of 5

Original in Français

toujours très satisfait

Colchón Viscoelástico G90 Vintage

94 Review

4.4 of 5

View all

Sylvie t.

30 Aug 2017

5 of 5

Original in Français

impeccable comme d'habitude

Sylvie C.

30 Aug 2017

3 of 5

Original in Français

Très bien mais très dur. Manque de souplesse.

Base Tapizada 3D

37 Review

4.4 of 5

View all

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