Reviews greenice.com
On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.
greenice.com has 1,531 verified reviews out of 38,033 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,956 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.5%).
We show reviews in English first. There are more recent reviews in other languages.
Last review 11 hours ago
Automatic collection active
28 Oct 2025
This review has been automatically translated:
Hello, Package not received Thank you for your message. After checking, I find that the person who received the package is named Angelika, while I am named Paul. The signature on your proof of delivery does not match mine. Therefore, I have not received this order. I ask you to please open an investigation with the carrier to locate the package or proceed with a new shipment/refund. I remain at your disposal for any further information. Best regards, Paul
bonjour, Colis non reçu Merci pour votre message. Après vérification, je constate que la personne ayant réceptionné le colis se prénomme Angelika, alors que moi je m?appelle Paul. La signature figurant sur votre preuve de livraison ne correspond pas à la mienne. Je n?ai donc pas reçu cette commande. Je vous demande de bien vouloir ouvrir une enquête auprès du transporteur afin de localiser le colis ou procéder à un nouvel envoi / remboursement. Je reste à votre disposition pour toute information complémentaire. Cordialement, Paul
27 Oct 2025
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Easy product location Simple purchase and payment process A small improvement to achieve: faster shipping
Fácil localización del producto Proceso de compra y pago sencillo Una pequeña mejoría a conseguir: envío más rápido
27 Oct 2025
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Items conforming and arrived in perfect condition
Articles conformes et arrivés en parfait état
27 Oct 2025
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Quality product and very good discount
Producto de calidad y muy buena rebaja
27 Oct 2025
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Incredible, service like quality.
Increíble, servicio como calidad.
27 Oct 2025
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Too long delivery time, no indication at the time of order when the goods will be shipped
Zu lange Lieferzeit, keine Angabe bei Bestellung wann die Ware versendet wird
27 Oct 2025
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I ordered from Green Ice SL via PayPal on October 22, 2025 (11 × LED panels, 44.55 EUR). To this day, I have not received an order confirmation, order number, or tracking. I have tried all contact methods: info (at) greenice (dot) cominfo(at), greenice(dot)com.es, PayPal messages, and the contact form - no response. The communication is extremely poor. I cannot recommend the shop.
Ich habe am 22. Oktober 2025 bei Green Ice SL über PayPal bestellt (11 × LED-Platten, 44,55?EUR). Bis heute habe ich keine Bestellbestätigung, keine Bestellnummer und kein Tracking erhalten. Ich habe alle Kontaktwege ausprobiert: info (at) greenice (dot) cominfo(at), greenice(dot)com.es , PayPal-Nachrichten und das Kontaktformular ? keine Antwort. Die Kommunikation ist extrem schlecht. Ich kann den Shop nicht empfehlen.
26 Oct 2025
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The best part was the speed of delivery, the materials were within expectations.
O melhor mesmo foi a rapidez de entrega, os materiais estavam dentro das expectativas.
26 Oct 2025
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Good professionals
Bons profissionais
26 Oct 2025
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The product return process was fine, but I miss personal treatment and personalized phone attention. Very bad management of returns by Seur, a bunch of crooks.
Bien el proceso de devolución del producto, se echa de menos un trato personal y atención telefónica personalizada. Muy mal la gestión de las devoluciones por Seur, unos sinvergüenzas.
26 Oct 2025
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Everything went as planned
Correu tudo como previsto
26 Oct 2025
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Good product at a very low price. Moreover, I had it in 24 hours. The GreenIce team does not fail.
Buen producto a un precio muy bajo. Además en 24 horas le tenía. El equipo GreenIce no falla.
26 Oct 2025
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Agile, fast, efficient
Ágil, rápida, eficiente
25 Oct 2025
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very good and fast.
rápido muito boa.
25 Oct 2025
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For your good information and speed
Por su buena información y rapidez
25 Oct 2025
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Product not received
Produto não recebido
25 Oct 2025
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The delivery time is ridiculously long
De levertijd is idioot lang
25 Oct 2025
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For the attention and service received
Por la atención y servicio recibidos
25 Oct 2025
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I appreciated the responsiveness and seriousness of the customer service, for which I thank them here.
J ai apprécié la réactivité et le sérieux du service client qu il en soit remercie par la presente
25 Oct 2025
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Customer service does not respond to customers.
Att. al cliente no responde a los clientes.
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Business activity
- Last review received: 11 hours ago
- Last review in English: 1 week ago
- 1,956 reviews in the last 12 months
- Domain validated
- Automatically request reviews
- Additional functionalities
- Answer 1% of negative reviews in the last 12 months
Multi-source reviews
Combined rating: 4.5/5 from 38,033 reviews
- Revi: 4.5/5 (38,028)
- Google: 4.4/5 (5)
About greenice.com
Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.
Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.
Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.
Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.
Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).
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