4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,591
3 stars
1,080
2 stars
663
1 stars
1,720
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,033 visible reviews, 1,531 are verified by Revi (linked to an order) and 36,502 have no direct verification.

Reviews greenice.com

On this page you will find customer reviews about greenice.com, recent ratings, store replies and activity signals verified by Revi.

greenice.com has 1,531 verified reviews out of 38,033 total customer reviews on Revi, with a score of 4.5/5. In the last 12 months it has 1,956 reviews. Responds to 1% of negative reviews. Reviews are mostly from Spain (98.5%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 12 hours ago Automatic collection active
Dos S. Spain
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Fixeddddddddd
Fixeeeeeeeee
Abuela I. Spain
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Everything is fine!!
Todo bien!!
Sámar A. Spain
25 Oct 2025
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
I give 4 stars because there are things that need improvement and I say this as constructive criticism. It is not normal that you depend on another supplier for keychain flashlights and that you have to wait 25 days and on top of that, they do not include batteries. That is not good for your business, it gives you a bad image. If I were a businesswoman, I would look for other options since these things cause delays in processes and sales. On the other hand, I am very satisfied with customer service, I am very happy with how they responded to my emails.
Pongo 4 estrellas porqué hay cosas que se deben mejorar y lo digo como crítica constructiva. No es normal que dependáis de otro proveedor para unos llaveros linternas y que se ha de esperar 25 días y encima que no incluya pilas. Eso no es bueno para vuestro negocio os da mala imagen. Yo si fuera empresaria miraría otras opciones ya que estás cosas hacen que se retrasen mucho las cosas y ventas. Por otra parte, la atención al cliente muy satisfecha, estoy muy contenta como han contestado a mis correos electrónicos
Daniel . Spain
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Good price. Fast delivery.
Buen precio. Entrega rápida
Atresmediamachismoenestadopuro . Spain
25 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
LED spotlight + LED spotlight + LED bulb paid with card. Greenice tells me it will take a month to deliver because they are out of stock. That same day I request a refund of the purchase via emails to different Greenice departments and to the bot. I get all kinds of responses: to exchange them for others, that the email hasn't arrived, and when you call, a robot answers that doesn't provide a solution and tells you to send an email and call. This goes on for several days. I talk to my bank and they tell me to file a complaint at the police station. I send an email notifying them of the complaint and a few minutes later they respond that they will process the refund. They send another email indicating that it will take about 10 days to return my money. And they send me a survey asking if I am happy.
Foco led+ foco led+ bombilla led pagados con tarjeta. Greenice me dice que van a tardar un mes en servirlo por no tener existencia. Ese mismo día pido la devolución de la compra con correos a diferentes apartados de greenice y al bot. Se me da todo tipo de respuesta: que los cambie por otros, que no ha llegado el correo y cuando llamas por teléfono te atiende un robot que no te da solución y te dice que mandes un correo y que llames por teléfono. Así varios días. Hablo con mi banco y me dice que les ponga una denuncia en la comisaría de policía. Les mando correo avisando de poner la denuncia y a los pocos minutos me responden que van a hacer la devolución. Vuelven a mandar otro correo en el que indican que tardarán unos 10 días en retornarme el dinero. Y me mandan una encuesta preguntando si estoy contento.
Karmelo . Spain
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
The orders work very well, fast and they are very attentive.
Los pedidos funcionan muy bien, rápidos y ellos son muy atentos.
António J. Spain
25 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
I had placed more orders a long time ago. A serious and trustworthy company.
Já tinha feito mais encomendas há tempos. Uma empresa séria e de confiança
Hans p. Spain
24 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
Dpd not good very BRD.
Dpd not gut very BRD
Miguel A. Spain
24 Oct 2025
Revi rating: 4 out of 5 stars
4 of 5
This review has been automatically translated:
I am waiting for a response regarding the missing mounting device that was not included in the shipment.
Estoy a la espera de la respuesta sobre la falta del dispositivo de montaje que no estaba incluido en el envío.
Manuel M. Spain
24 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
I have been waiting for more than a week for a solution regarding six non-working LED tubes and I am still waiting for them to tell me how we are going to proceed.
Llevo más de una semana para que me den una solución, para seis tubos de led que no funcionan y aún estoy esperando que me digan, como lo vamos a hacer.
Antoine G. Spain
24 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Quick and serious solution to a problem.
solucion rapida y seria de un problema
Davit D. Spain
24 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
For the telephone staff, the service and prices 4*
Por el personal telefonico, el servicio y los precios 4*
Rui . Spain
24 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Material of good quality.
Material com boa qualidade.
José B. Spain
23 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Satisfaction with the purchased product. Fast delivery.
Satisfação com o produto adquirido. Rápida entrega.
Pedro M. Spain
22 Oct 2025
Revi rating: 2 out of 5 stars
2 of 5
This review has been automatically translated:
Very short power cable 70 cm. Instructions in English with errors in the timer button only reaching 6 hours and not 12 as stated in the manual and less than the 24 hours mentioned in the description. It does not have Daily/Weekly Programming as specified in the description. Still need to test it to assess its performance.
Cable de alimentación muy corto 70 cm. Instrucciones en ingles con errores en botón de timmer solo llega a 6 horas y no ha 12 en el manual y menos a las 24 horas que pone en la descripción.
No tiene Programación Diaria/Semanal como especifica en la descripción.
Aun queda probarlo para valorar su rendimiento.
Calefactor PTC + Ventilador 1800W Control Remoto Blanco
Calefactor PTC + Ventilador 1800W Control Remoto Blanco View product
3 Review
Revi rating: 2.5 out of 5 stars
2.7 of 5
Margarita C. Spain
22 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
A broken LED came and they did not respond.
vino un led roto y no respondieron
Daniel L. Spain
21 Oct 2025
Revi rating: 1 out of 5 stars
1 of 5
This review has been automatically translated:
I returned a LED strip that burned out due to a short in the plug. After more than a week of requesting the return and several emails, they sent me the return form. A week after sending the strip, they replied that they would not refund me because the technicians test it before sending it. In other words, according to customer service, I caused the short in the plug. Apart from the terrible customer service and the excuse not to refund a damaged product, it is illegal to deny a return within the first 15 days, even if it was simply because I didn't want the product. As of today, I have not received the refund nor have they sent me the LED strip, meaning you have kept my money and my product. I will file a complaint through the OMIC with all the emails.
He devuelto una tira de Led que se fundió por estar el enchufe en corto. Después de más de una semana de solicitar la devolución y varios correos, me mandaron la hoja de devolución. A la semana de mandar la tira me contestan que no me hacen la devolución porque los técnicos lo prueban antes de mandarlo. Es decir, según atención al cliente, yo he producido el corto dentro del enchufe. A parte de la malisima atención al cliente y la excusa para no realizar la devolución de un producto dañado, no es legal negar una devolución dentro de los primeros 15 días, aunque fuera simplemente porque no quisiera el producto. A día de hoy no he recibido el reembolso ni me han mandado la tira Led, es decir, os habéis quedado con mi dinero y mi producto. Voy a realizar la demanda a través de la OMIC con todos los correos.
Melandri . Spain
21 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Great experience.
Ottima esperienza.
Miguel Á. Spain
21 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Good price and in case of any problem with the order, they respond quickly, solving the issue.
Buen precio y ante cualquier problema con el pedido, responden rápido, solucionando el problema.
Ac . Spain
21 Oct 2025
Revi rating: 5 out of 5 stars
5 of 5
This review has been automatically translated:
Great variety, excellent prices, and fast shipping.
Gran variedad, excelentes precios y envío rápido.

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Business activity
  • Last review received: 12 hours ago
  • Last review in English: 1 week ago
  • 1,956 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 1% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.5/5 from 38,033 reviews

  • Revi: 4.5/5 (38,028)
  • Google: 4.4/5 (5)
4.5
Excellent
Revi rating: 4.5 out of 5 stars
38.0K reviews
5 stars
29.0K
4 stars
5,591
3 stars
1,080
2 stars
663
1 stars
1,720
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 38,033 visible reviews, 1,531 are verified by Revi (linked to an order) and 36,502 have no direct verification.

About greenice.com

Spain Spain
GreenIce: tu Tienda de Iluminación con el mejor precio en Bombillas LED y accesorios.
En GreenIce somos pioneros en la comercialización de productos de iluminación LED en España, siendo actualmente una de las principales tiendas online de luces LED en España y en toda Europa.

Somos especialistas en Iluminación LED, concienciados con el medio ambiente, siendo los productos de tecnología LED mucho menos contaminantes que las luminarias de tecnologías predecesoras.

Dentro de los productos de iluminación de GreenIce, podemos encontrar productos orientados al uso particular o residencial, como son todas nuestras bombillas led, focos de techo led, o productos para jardín, así como otros productos destinados a uso comercial e industrial (focos de carril para comercios, campanas led…).

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