4.8
Excellent
Revi rating: 5 out of 5 stars
2,094 reviews
5 stars
1,907
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,094 visible reviews, 2,066 are verified by Revi (linked to an order) and 28 have no direct verification.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,066 verified reviews out of 2,094 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 639 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.7%), United Kingdom (5.3%) and United States (3.1%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 1 day ago Automatic collection active Replies to negative reviews (100%)
Anonymous Spain
7 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
El ramo no lo he podido ver porque fue un regalo, pero imagino que está perfecto, pero quería destacar que todo el proceso, la atención al cliente, etc ha sido inmejorable.

Gracias.
Elisa F. Spain
7 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
La rosa no estaba mal pero la pegatina no puede estar más doblada. Poca finura para un regalo no demasiado barato
Elisa F. Spain
7 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
La rosa bien,pero la pegatina no la habéis podido poner más doblada. Que poca finura para un regalo y no barato,pero bueno
TriEternity Eternal Rose
7 Review
Revi rating: 4.5 out of 5 stars
4.4 of 5
Anonymous Spain
7 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
ESTUPENDO EL RAMO Y LAS ROSAS QUE HUELEN MUY BIEN.
EL SERVICIO PERFECTO.
GRACIAS
6 Roses Bouquet (Half Dozen)
151 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Yvonne C. Spain
6 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo muy bien. Servicio perfecto. Gracias
Bouquet 13 roses
4 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Juan Antonio M. Spain
4 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Precioso y el chaval que más entregó magnífico.
Tolstói
5 Review
Revi rating: 5 out of 5 stars
5 of 5
Also bought:
Lola O. Spain
4 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Servicio espectacular, y rosas preciosas muchísimas gracias
Lola O. Spain
4 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Servicio espectacular, y rosas preciosas!! Ya hice mi pedido también para San Valentín, muchísimas gracias!!
Teddy Center Roses
7 Review
Revi rating: 4.5 out of 5 stars
4.4 of 5
Agustín G. France
3 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Puntual y en buenas condiciones
Agustín G. France
3 Feb 2025
Revi rating: 4 out of 5 stars
4 of 5
Original in Español
Buena presentación y embalaje. Este formato acepta mal el mantenimiento de las rosas
Basket of 24 Roses
9 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Katja J. Spain
3 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo perfecto
Basket of daisies
22 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Alicia G. Spain
2 Feb 2025
Revi rating: 3.5 out of 5 stars
3.5 of 5
Original in Español
Envío muy bien
Alicia G. Spain
2 Feb 2025
Revi rating: 1 out of 5 stars
1 of 5
Original in Español
El ramo no tenía nada que ver con el de la foto… las hojas decorativas estaban bastante deterioradas. Mucho precio para la poca calidad.
3 Feb 2025
Answer teleROSA
Hola Alicia,

Lamentamos no haber cumplido con tus expectativas. Sin embargo, el ramo entregado (puede verlo en la siguiente imagen: https://www.dropbox.com/scl/fi/k2cabhudfplan556obmmr/9900214985.jpg?rlkey=wofytp91l2qr4pzm8lo8oxfvt&dl=0 corresponde al que usted adquirió, un ramo de margaritas.

También queremos informarle que, de haber realizado su pedido apenas una hora antes (antes de las 19:00 h, en lugar de las 19:53 h), habría podido beneficiarse de nuestras ofertas para el día siguiente, obteniendo un 25% de descuento en su compra.

Independientemente de esto, queremos reiterarle que el ramo suministrado cumple con las especificaciones ofertadas y que las flores entregadas eran frescas y de calidad.

Quedamos a su disposición para cualquier otra consulta.

Reciba un saludo
Bouquet of Daisies
18 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
View all
Fernando C. Spain
1 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Ha estado bien, pero han sido entregadas después de la hora acordada.
Double-Stem Orchid
23 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Adrian D. Spain
1 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Excelente todo, muchas gracias
Box of chocolates median
27 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
Also bought:
Julia T. Spain
31 Jan 2025
Revi rating: 4 out of 5 stars
4 of 5
Original in Español
Centro de rosas, llegó en tiempo y perfecto estado. Las rosas rosas las esperaba más claras
Trio roses
8 Review
Revi rating: 4.5 out of 5 stars
4.4 of 5
Davinia D. Spain
30 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Me encantó,gracias por vuestros servicios.
Mini Happy Birthday Center
4 Review
Revi rating: 5 out of 5 stars
5 of 5
Edgar R. Spain
29 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Perfecto servicio y flored
Edgar R. Spain
29 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Las flores muy bien, el servicio al cliente espectacular. Me equivoqué de fecha pero sobre la marcha me disteis solución . Muchas gracias por vuestra ayuda
Gerberas bouquet
15 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
Anonymous Spain
28 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Muy atentos

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Business activity
  • Last review received: 1 day ago
  • Last review in English: 1 week ago
  • 639 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 100% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.8/5 from 2,094 reviews

  • Revi: 4.8/5 (2,066)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
2,094 reviews
5 stars
1,907
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,094 visible reviews, 2,066 are verified by Revi (linked to an order) and 28 have no direct verification.

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings

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