4.8
Excellent
Revi rating: 5 out of 5 stars
2,096 reviews
5 stars
1,909
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,096 visible reviews, 2,068 are verified by Revi (linked to an order) and 28 have no direct verification.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,068 verified reviews out of 2,096 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 637 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.7%), United Kingdom (5.3%) and United States (3.1%).

How we protect the reliability of reviews
  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
Last review 2 hours ago Automatic collection active Replies to negative reviews (100%)
Miguel L. Spain
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo genial! Los tulipanes muy bonitos bien presentado y perfecto con el chico en el envío. Un acierto!
25 Tulips Bouquet
20 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Anonymous Spain
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Mi opinión es más que satisfactoria. Lo recomiendo.
Gracias.
Ismael N. Spain
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo correcto
Ismael N. Spain
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Rapidez, efectividad, calidad de las flores
Tulip Bouquet
22 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Owen E. United Kingdom
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Perfect, I ordered these from the UK to deliver to my fiancée for our anniversary, and they artived perfectly as a surprise!

Highly recommended
Sweet Wink
20 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Anonymous Germany
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
No he necesitado atención al cliente como tal, pero los email para informar del estado del pedido son excelentes.
Marta R. Germany
28 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Precioso! Entrega perfecta y los destinatarios no podrían estar más contentos. Gracias!
Happiness Bouquet
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
View all
Anonymous Spain
27 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Atención personalizada y todo genial. Gracias
Anonymous Spain
27 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Holaa.ha sido un placer. El ramo precioso.
Muchas gracias
Lilies bouquet
38 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Konstantinos G. Spain
27 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
He realizado mi compra una noche anterior a las 23.30h he procesado mi pedido de forma clara y recibí correos de confirmación y gestión.

El día siguiente entregaron correctamente y en tiempo adecuado, el ramo y además la persona que lo recibió estaba encantada por el buen ramo que era.

Genial!
Lilies bouquet
38 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Francisco José F. Spain
26 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo perfecto.
Francisco José F. Spain
26 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Todo perfecto y entrega justo a la hora indicada.
El mejor servicio para poder enviar el regalo de cumpleaños perfecto a pesar de la distancia. Gracias.
6 Roses Bouquet (Half Dozen)
151 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Bernardina E. Ireland
26 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Excelente servicio gracias
Rainbow Flower Basket
35 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
View all
Anonymous Spain
26 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
El ramo era precioso, a mi novia le encantó el ramo y la entrega fue en hora.
Tulip Bouquet
22 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Anonymous Spain
26 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Un servicio excelente, con un seguimiento del paquete muy detallado. Siempre que hago un encargo quedo encantado
Julio M. Spain
25 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Buenas tardes, el pedido ha ido todo correcto y a mi esposa le ha encantado el ramo.
Gracias.
Big Love Centerpiece
3 Review
Revi rating: 5 out of 5 stars
5 of 5
Anonymous Spain
25 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Han gustado mucho.
6 Roses Bouquet (Half Dozen)
151 Review
Revi rating: 5 out of 5 stars
4.8 of 5
View all
Carlos Manuel M. Honduras
24 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Exelente servicio y el ramo fue una belleza
Add more natural roses.
11 Review
Revi rating: 5 out of 5 stars
5 of 5
View all
Also bought:
Carlos Manuel M. Honduras
24 Jun 2024
Revi rating: 5 out of 5 stars
5 of 5
Original in Español
Exelente servicio
Roses & Champagne Basket
3 Review
Revi rating: 5 out of 5 stars
5 of 5
Also bought:
Rocio M. Spain
24 Jun 2024
Revi rating: 1 out of 5 stars
1 of 5
Original in Español
No se ha entregado el pedido
27 Jun 2024
Answer teleROSA
Hola Rocío,

Como te hemos comentado en la reseña de producto, lamentamos profundamente los inconvenientes que has experimentado con la entrega de tu pedido..

Efectivamente, debido a un error de la empresa de mensajería, tu pedido no se entregó en la fecha solicitada. Inicialmente, recibimos la confirmación de que el pedido se había entregado, pero tras solicitar prueba documental, nos informaron que había sido un error con otro pedido y que el tuyo aún no estaba entregado. Finalmente, se entregó con tres días de retraso, lo cual entendemos que no es aceptable, especialmente para un regalo tan especial.

Por supuesto, reconocemos la gravedad del error y por ello procedimos a la devolución total del importe de tu pedido tan pronto como tuvimos conocimiento de que realmente no se había entregado en la fecha solicitada.

Lamentamos sinceramente cualquier inconveniente que esto haya podido causar y te agradecemos tu comprensión. Si consideras que nuestra respuesta y la devolución del importe han resuelto el problema de manera satisfactoria, te agradeceríamos mucho si pudieras modificar tu reseña en consecuencia.

Quedamos a tu disposición para cualquier otra consulta o necesidad que puedas tener.

Atentamente,

Departamento de Atención al Cliente teleROSA

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Business activity
  • Last review received: 2 hours ago
  • 637 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 100% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.8/5 from 2,096 reviews

  • Revi: 4.8/5 (2,068)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
2,096 reviews
5 stars
1,909
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,096 visible reviews, 2,068 are verified by Revi (linked to an order) and 28 have no direct verification.

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings

Profiles in the same category with recent reviews. They are not presented as a recommendation or ranking.

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