Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,063 verified reviews out of 2,091 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 639 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.6%), United Kingdom (5.3%) and United States (3.1%).

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Last review 1 day ago Automatic collection active Replies to negative reviews (100%)

Dániel T.

5 Mar 2024

5 of 5

They are the best and im sure i will order more and more from them!

Love Bouquet

5 Review

4.6 of 5

Shulpan U.

1 Mar 2024

5 of 5

It's nice. Thanks a lot

Shulpan U.

1 Mar 2024

5 of 5

Thanks. It was lovely.

Bouquet of Daisies

18 Review

4.7 of 5

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Alin S.

1 Mar 2024

5 of 5

Secure payment, all information about the order was sent by email, including information about delivery.
Thank you

Alin S.

1 Mar 2024

5 of 5

The bouquet of flowers was very beautiful, the recipient was very pleased.

9 Red Roses

3 Review

5 of 5

Scott A.

1 Mar 2024

5 of 5

They did everything I expected plus a bit more- returning to my girlfriends house after a first attempt found her not at home. Highly recommended!

12 Roses Bouquet (One Dozen)

76 Review

4.9 of 5

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Carlos W.

1 Mar 2024

3.5 of 5

I would not choose to use this company in the future. the flowers wer old and half dead already, not fresh.

1 Mar 2024

Answer teleROSA

Thank you, Carlos, for sharing your feedback. Of course, we regret that you are not satisfied with the quality of the roses. It is truly unfortunate that it has been 18 days since we delivered your flowers, on Valentine's Day, and we have not received any complaints from you during that time. Had we received it in a timely manner, we would have certainly provided you with a solution.

On the other hand, on February 14th, we delivered thousands of roses throughout Spain and we have not received any complaints regarding their quality and freshness.

Carlos W.

1 Mar 2024

2 of 5

The roses were delivered and they were fully open and starting to wilt. Started losing petals by the next day. It was like they took the last, unsold roses and put them for me. I am very disappointed.

1 Mar 2024

Answer teleROSA

12 Roses Bouquet (One Dozen)

76 Review

4.9 of 5

View all

Veronica G.

1 Mar 2024

5 of 5

Thank you for a nice service, didn't expect such a quick delivery.
The flowers were fresh and beautiful arrangement. Recommend it

Tolstói

5 Review

5 of 5

Tony P.

29 Feb 2024

5 of 5

Very quick delivery. Good communication and nice delivery person

Tony P.

29 Feb 2024

5 of 5

Great service and fast delivery. Flowers were really nice too

Happiness Bouquet

80 Review

4.9 of 5

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Fredrik M.

29 Feb 2024

2 of 5

Hi, ordered from telerosa sevaral times and I really like telerosa with all of there service but my last order was on 14 of februari on Valentins dad and I had wished to surprise my girlfriend in her work at i had paid 5 euro extra to delivery between 14:00-21:00 beacuse my girlfriend worked that time in pharmacy but the delivery was there very early and he just give the flowers in the pharmacy at 10:00 and when.. these situation maked really very much problem for me instaed to surprise my girlfriend.. she called me and was very angry for why the flowers was handet for her collegues.. it became bad Valentin day. I hope you guys talk with driver and tell him to please keep the time..

29 Feb 2024

Answer teleROSA

Hello Frederic,

We have already refunded the €5 you paid for the afternoon delivery service to your card and we are going to proceed with a complaint to the courier company.

We hired the courier service you selected and you could also see on the packaging box a very noticeable red label of ours stating "Please deliver ONLY in the afternoon," but apparently, some couriers think that delivering it earlier will make the customer happier. It is as frustrating for us as it is for you when this happens, which, by the way, occurs very rarely considering the huge volume of shipments we handle.

Additionally, we would like to apologize and ask you to reconsider your evaluation, if you deem it appropriate.

Best regards,
teleROSA team

Shirley W.

29 Feb 2024

5 of 5

Wonderful service.
Easy website.
Instructions followed to the minute. Thank you

Kiss Multicolor Roses Bouquet

49 Review

4.9 of 5

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Debbie K.

29 Feb 2024

5 of 5

Delighted with my order from telerosa, ordering from UK to someone in Spain. Easy to order and quick next day delivery. Friend was really pleased with the plant Would definitely recommend and order again. Thanks

Double-Stem Orchid

23 Review

5 of 5

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Ionel C.

12 Feb 2024

5 of 5

Very good !!!..........................

Ionel C.

12 Feb 2024

5 of 5

Everything was alright , thank you very much !!!

25 Tulips Bouquet

20 Review

4.8 of 5

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Orsolya F.

12 Feb 2024

5 of 5

¡Perfecto, muchas gracias!

Orsolya F.

12 Feb 2024

5 of 5

¡Gracias, todo estuvo bien! ❤️

Tulip Bouquet

22 Review

5 of 5

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Laura H.

11 Feb 2024

5 of 5

Fantastic company I have sent from England, fast service and always on time, will continue to use in the future thank you

From Holland with Brass Jug

7 Review

4.9 of 5

Gill G.

10 Feb 2024

5 of 5

Extremely happy, my Sister in law has just moved to Spain and I didn’t have their correct address, Telerosa customer contact was superb, together we got the delivery where it needed to be!
My sister in law received the plant and was extremely happy, the plant was lovely.
Will definitely use their service again!!

Anthurium Heart Flower

8 Review

5 of 5

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