4.8
Excellent
Revi rating: 5 out of 5 stars
2,089 reviews
5 stars
1,902
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,089 visible reviews, 2,061 are verified by Revi (linked to an order) and 28 have no direct verification.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,061 verified reviews out of 2,089 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 639 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.6%), United Kingdom (5.3%) and United States (3.1%).

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  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 1 day ago Automatic collection active Replies to negative reviews (100%)
Mohammed A. United States
9 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Thank you for the excellent service. the Bouquet was beautiful.
6 Roses Bouquet (Half Dozen)
6 Roses Bouquet (Half Dozen) View product
150 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Shirley M. Spain
30 Jan 2025
Revi rating: 3 out of 5 stars
3 of 5
Very disappointed you couldn’t find address - if the postman can, you should be able to…. Next time ring them for directions.
P.S. there will be a next time..
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
June H. United Kingdom
28 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
I ordered the flowers from the UK and had very good communication.
I was told that the flowers were lovely and most are still going after two weeks.
Arrows of love
Arrows of love View product
30 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Martin R. United Kingdom
25 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
They are very easy to deal with and provide a quality, professional service.
Martin R. United Kingdom
25 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Brilliant service as always and the delivery of the flowers and gift purchased was seamlessly easy and on time

Would definitely use Telerosa again
Bottle of Cava or Sparkling
Bottle of Cava or Sparkling View product
7 Review
Revi rating: 5 out of 5 stars
5 of 5
Anonymous United Kingdom
23 Jan 2025
Revi rating: 4 out of 5 stars
4 of 5
I ordered the Kiss Bouquet. Within 24 hours I was advised that the order had been prepared and delivered. I received a picture of the prepared bouquet .My daughter was so pleased with the flowers. I cannot speak highly enough of teleRosa.
Thank you so much
Kiss Multicolor Roses Bouquet
Kiss Multicolor Roses Bouquet View product
49 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous United Kingdom
17 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Excellent service flowers and gift delivered on time.very helpful compsny
Susan B. United Kingdom
4 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
Beautiful Orchid !
Susan B. United Kingdom
4 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
My friend in La Rioja was delighted with her orchid !
Double-Stem Orchid
Double-Stem Orchid View product
23 Review
Revi rating: 5 out of 5 stars
5 of 5
Eslam E. United Kingdom
2 Jan 2025
Revi rating: 5 out of 5 stars
5 of 5
It doesn’t matter if the main Order doesn’t look a like then your service not good !!!!
2 Jan 2025
Answer teleROSA
Dear Eslam,

We sincerely regret that the product sent did not meet your expectations. Below, we have attached an image of the floral arrangement that was actually sent:
https://www.dropbox.com/scl/fi/v9z8re4k4zxlz6d081cg4/9900214055nvnvteleROSA_11.JPG?rlkey=fpucv9f9063d2pigl3bti4bep&dl=0, along with the reference photo of the requested product:
https://telerosa.com/ramos-rosas-centros-flores/263-cesta-flores-arcoiris-domicilio.html.

We would like to explain that, in the case of mixed flower baskets, the composition may vary slightly depending on the availability of flowers according to the season. Although we take great care to ensure that the design and colors are as close as possible to the product shown on the website, the types of flowers available may differ at certain times of the year.

As you can see in the images, the arrangement sent follows the same general design, maintaining quality and attention to detail to provide an aesthetically pleasing product.

We greatly appreciate your understanding and are at your disposal to resolve any further questions.

Sincerely,
The teleROSA customer service team
Eslam E. United Kingdom
2 Jan 2025
Revi rating: 1 out of 5 stars
1 of 5
What we received didn’t look at all like what we order very disappointing.
2 Jan 2025
Answer teleROSA
Dear Eslam,

We sincerely regret that the product sent did not meet your expectations. Below, we have attached an image of the floral arrangement that was actually sent:
https://www.dropbox.com/scl/fi/v9z8re4k4zxlz6d081cg4/9900214055nvnvteleROSA_11.JPG?rlkey=fpucv9f9063d2pigl3bti4bep&dl=0, along with the reference photo of the requested product:
https://telerosa.com/ramos-rosas-centros-flores/263-cesta-flores-arcoiris-domicilio.html.

We would like to explain that, in the case of mixed flower baskets, the composition may vary slightly depending on the availability of flowers according to the season. Although we take great care to ensure that the design and colors are as close as possible to the product shown on the website, the types of flowers available may differ at certain times of the year.

As you can see in the images, the arrangement sent follows the same general design, maintaining quality and attention to detail to provide an aesthetically pleasing product.

We greatly appreciate your understanding and are at your disposal to resolve any further questions.

Sincerely,
The teleROSA customer service team
Rainbow Flower Basket
Rainbow Flower Basket View product
35 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Pauline M. United Kingdom
22 Dec 2024
Revi rating: 5 out of 5 stars
5 of 5
Five star lovely flowers all good
Pauline M. United Kingdom
22 Dec 2024
Revi rating: 5 out of 5 stars
5 of 5
They were beautiful delivered on time thankyou
Bouquet of carnations
Bouquet of carnations View product
17 Review
Revi rating: 5 out of 5 stars
5 of 5
Debbie E. United Kingdom
21 Dec 2024
Revi rating: 5 out of 5 stars
5 of 5
Hi…..unfortunately the flowers weren’t delivered directly. Instead the recipient had to drive to a store to collect them . The flowers are nice though, but it would have been better if they had been delivered to the house .
12 Roses Bouquet (One Dozen)
12 Roses Bouquet (One Dozen) View product
76 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Mike B. United Kingdom
13 Dec 2024
Revi rating: 5 out of 5 stars
5 of 5
Excellent and efficient service and kept informed until the flowers were delivered. Would definitely use again
Mike & Janet
Bouquet of Daisies
Bouquet of Daisies View product
18 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
June B. Spain
6 Dec 2024
Revi rating: 1 out of 5 stars
1 of 5
Not delivered
10 Dec 2024
Answer teleROSA
This bouquet was sent via courier, and MRW confirmed delivery at 2:04 PM on December 3rd, which was the delivery date requested by you. You have informed us that the recipient was traveling on the delivery date. Unfortunately, we cannot know who received the flowers because the courier does not request identification from the person who accepts the delivery.
June B. Spain
6 Dec 2024
Revi rating: 5 out of 5 stars
5 of 5
They were not delivered so I have no idea what they were like
Only Woman
Only Woman View product
17 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Anonymous United Kingdom
24 Nov 2024
Revi rating: 5 out of 5 stars
5 of 5
Great service thank you! The person who received them said they are lovely, very good updates on tye delivery. Easy website to use from the UK. Muchos gracias
Bouquet 5 roses
Bouquet 5 roses View product
5 Review
Revi rating: 5 out of 5 stars
5 of 5
Rodney B. United States
21 Nov 2024
Revi rating: 5 out of 5 stars
5 of 5
Very easy-to-use. Also beautiful arrangement.
Trio roses
Trio roses View product
8 Review
Revi rating: 4.5 out of 5 stars
4.4 of 5
Stanley P. United States
20 Nov 2024
Revi rating: 5 out of 5 stars
5 of 5
EVERYTHING WAS GREAT. A++ I will order from Telerosa again.

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Business activity
  • Last review received: 1 day ago
  • Last review in English: 4 days ago
  • 639 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 100% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.8/5 from 2,089 reviews

  • Revi: 4.8/5 (2,061)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
2,089 reviews
5 stars
1,902
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,089 visible reviews, 2,061 are verified by Revi (linked to an order) and 28 have no direct verification.

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings