4.8
Excellent
Revi rating: 5 out of 5 stars
2,089 reviews
5 stars
1,902
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,089 visible reviews, 2,061 are verified by Revi (linked to an order) and 28 have no direct verification.

Reviews teleROSA

On this page you will find customer reviews about teleROSA, recent ratings, store replies and activity signals verified by Revi.

teleROSA has 2,061 verified reviews out of 2,089 total customer reviews on Revi, with a score of 4.8/5. In the last 12 months it has 639 reviews. Responds to 100% of negative reviews. Reviews come mainly from Spain (81.6%), United Kingdom (5.3%) and United States (3.1%).

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  • Each review shows its status: "Verified by Revi" when we link it to a specific order, or "unverified" for the rest (invitations with no matching order, reviews imported from other platforms, or reviews sourced from Google). "Unverified" does not mean false.
  • Reviews are published exactly as the customer wrote them: we do not edit them. When a review is challenged, a member of our team reviews it under our moderation policy; we do not remove reviews merely for being negative.
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Learn more about how we moderate reviews · See this store's transparency
We show reviews in English first. There are more recent reviews in other languages.
Last review 1 day ago Automatic collection active Replies to negative reviews (100%)
Barbara M. United Kingdom
21 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
Absolutely wonderful service. I would recommend them. My daughter lives in the mountains and everything was great. Ordered beautiful flowers wine and chocolates and all got delivered perfectly the day after.
Perfect! On her birthday and such a remote area.
Thank you so much TeleRosa I will definitely order again.
27 Mar 2025
Answer teleROSA
Hello Barbara,
Thank you so much for your kind words! We are thrilled to hear that everything was perfect for your daughter, especially in such a remote area. It's our pleasure to make her day special with beautiful flowers, wine, and chocolates. We look forward to helping you again in the future!
Warm regards,
The teleROSA team 💐🍷🍫
Wine and Roses
Wine and Roses View product
13 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous United Kingdom
19 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
Everything was perfect!
19 Mar 2025
Answer teleROSA
Thank you so much for your wonderful feedback! We are thrilled to hear that your mum loved the chocolates and the bouquet of roses, and that everything went perfectly for her birthday. It means a lot to us that we could be part of such a special surprise.

We truly appreciate your kind words about our service and the care we put into delivering our flowers. Your satisfaction is our top priority, and we’re so happy your mother was delighted with her gift.

Thank you again for choosing teleROSA, and we hope to have the pleasure of serving you again in the future.

Best regards,
The teleROSA Team
Anonymous United Kingdom
19 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
My mum enjoyed these chocolates for her birthday along with her bouquet of roses!
19 Mar 2025
Answer teleROSA
Thank you so much for your wonderful feedback! We are thrilled to hear that your mum loved the chocolates and the bouquet of roses, and that everything went perfectly for her birthday. It means a lot to us that we could be part of such a special surprise.

We truly appreciate your kind words about our service and the care we put into delivering our flowers. Your satisfaction is our top priority, and we’re so happy your mother was delighted with her gift.

Thank you again for choosing teleROSA, and we hope to have the pleasure of serving you again in the future.

Best regards,
The teleROSA Team
Box of chocolates median
Box of chocolates median View product
27 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous United Kingdom
18 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
Everything was perfect! The service was nice and on time and the flowers were delivered with care. The bouquet of roses looked gorgeous. I live in the UK and it was a surprise for my mother's birthday. She was very happy! Thank you!
19 Mar 2025
Answer teleROSA
Thank you so much for your wonderful feedback! We are thrilled to hear that your mum loved the chocolates and the bouquet of roses, and that everything went perfectly for her birthday. It means a lot to us that we could be part of such a special surprise.

We truly appreciate your kind words about our service and the care we put into delivering our flowers. Your satisfaction is our top priority, and we’re so happy your mother was delighted with her gift.

Thank you again for choosing teleROSA, and we hope to have the pleasure of serving you again in the future.

Best regards,
The teleROSA Team
12 Roses Bouquet (One Dozen)
12 Roses Bouquet (One Dozen) View product
76 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Christopher T. United Kingdom
15 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
La persona a la que le envié este regalo quedó encantada!
Un regalo perfecto. Flores, bombones y champán.
Lo entregaron puntualmente. Fue muy fácil hacer el pedido y me confirmaron todo el proceso de entrega y después. ¡
Esta es la tercera vez que compro en esta empresa y siempre son eficientes!

Soy estudiante de espanol, perdón si hay errores en mi idioma...

Mi experiencia todo bien!
18 Mar 2025
Answer teleROSA
¡Hola Christopher! Muchas gracias por compartir tu experiencia con nosotros. Nos hace muy felices saber que la persona que recibió el regalo quedó encantada, y que todo llegó puntualmente. ¡Qué bien que el conjunto de flores, bombones y champán haya sido tan acertado!

Nos alegra mucho que el proceso de compra haya sido fácil para ti y que te mantuviéramos informado en todo momento. Además, es un honor que hayas confiado en nosotros por tercera vez. ¡Eso significa mucho para todo el equipo de teleROSA!

Y no te preocupes para nada por tu español, lo estás haciendo genial. Agradecemos muchísimo tu confianza y tu amable comentario. ¡Esperamos seguir siendo tu opción preferida en el futuro!

Saludos, teleROSA
Chocolates Catania
Chocolates Catania View product
13 Review
Revi rating: 4.5 out of 5 stars
4.4 of 5
Marise N. Ireland
14 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
TeleRosa delivered a stunning bouquet with jug to my sister in Spain for her birthday. She was delighted. Great service and flowers were beautiful.
14 Mar 2025
Answer teleROSA
Dear Marise,

Thank you so much for your kind words! We are delighted to hear that your sister loved the bouquet and that you were happy with our service. It’s always our pleasure to bring joy to our customers and their loved ones. We truly appreciate your trust in us and look forward to surprising your loved ones again in the future!

Best regards,
The teleROSA Team
From Holland with Brass Jug
From Holland with Brass Jug View product
7 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Timofei U. United Kingdom
14 Mar 2025
Revi rating: 4 out of 5 stars
4 of 5
There are no complaints about the bouquet, it's perfect, but there was a moment that upset me. The bouquet was meant for my mother on 8th of March, the delivery time was from 9 to 15. At 13:46 I get an email saying that the courier can't reach my mother because her phone doesn't work. I immediately call my mother, she answers, no missed calls, everything is fine. I'm trying to call the store, but there's a break from 14 to 16, I'm stressed, writing an email, and miracle, the courier managed to reach my mother straight away. No explanation, no reply, no apologise, it is still unclear what it was.
14 Mar 2025
Answer teleROSA
Dear Timofei,

First of all, thank you for your kind words about the bouquet. We’re delighted to hear that it was perfect and that your mother loved it.

We sincerely apologize for any confusion or stress caused during the delivery process. Our couriers always strive to ensure that flowers reach their recipients on time, but occasionally, unexpected issues arise when trying to contact them—especially on busy days like March 8th. We understand how frustrating this must have been for you, and we regret any inconvenience it caused.

Your feedback is extremely valuable to us, and we will take steps to improve our communication process. We truly appreciate your support and hope to have the opportunity to serve you again in the future.

Best regards,
The teleROSA Team
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Kylie M. United States
13 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
Exceeded my expectations. The arrangement was just beautiful. You had some difficulty with delivery but you were persistent. The recipients love the arrangement. I was kept informed every step of the way too. Customer service went above and beyond. I will definitely order again. Very happy customer.
14 Mar 2025
Answer teleROSA
Dear Kylie,

Thank you so much for your kind words! 💐 We are delighted to hear that you loved our service and that the recipients were happy with the arrangement. Our team always strives to ensure a great experience, and your satisfaction is our greatest reward. We truly appreciate your trust and look forward to assisting you again in the future!

Best regards,
teleROSA Team
Welcome in Pink
Welcome in Pink View product
5 Review
Revi rating: 5 out of 5 stars
5 of 5
Pauline M. United Kingdom
5 Mar 2025
Revi rating: 5 out of 5 stars
5 of 5
They where very sweet thankyou
18 Mar 2025
Answer teleROSA
Hi Pauline! Thank you so much for your kind words. We're so happy to hear that you found the basket of daisies sweet.

At teleROSA, we always strive to provide beautiful and thoughtful gifts, and it’s wonderful to know we met your expectations.

We truly appreciate your feedback and look forward to helping you again in the future. Thanks for choosing us!

Best regards,
The teleROSA team
Basket of daisies
Basket of daisies View product
22 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Anonymous Spain
27 Feb 2025
Revi rating: 4 out of 5 stars
4 of 5
Excellent selection of spring flowers, my partner was really pleased with them 👍
Renata S. Czechia
24 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Květiny byly krásné a všechno bylo OK.
25 Tulips Bouquet
25 Tulips Bouquet View product
20 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Vicki F. United Kingdom
24 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
I am UK based & send regular flowers to Mum who lives in Fene Spain, and I wouldn’t use anyone else and always turn to TeleRosa and Mum always says they are beautiful every time she gets her delivery…would definitely recommend to all..!!!!
Bouquet 11 roses
Bouquet 11 roses View product
5 Review
Revi rating: 5 out of 5 stars
5 of 5
Anonymous United Kingdom
20 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Excellent service, superb quality of fresh flowers. Delivered carefully and on time, on designated day. Recipient super pleased with bouquet. TELE ROSA kept in touch throughout , very impressed with my second transaction with this Company and have no reservation in recommending them, if wary of purchasing from a business outside UK, don't be!!!!! TeleROSA is totally reliable with easy on line ordering.
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
John T. United States
17 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Excellent Flowers
John T. United States
17 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Excellent service. Quality of flowers was outstanding.
6 Roses Bouquet (Half Dozen)
6 Roses Bouquet (Half Dozen) View product
150 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Greg d. United Kingdom
16 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Confiable, excelente servicio y flores de muy buena calidad. El equipo de TeleRosa Orgiva realmente se preocupa y se esfuerza para que cada detalle quede bien.
6 Roses Bouquet (Half Dozen)
6 Roses Bouquet (Half Dozen) View product
150 Review
Revi rating: 5 out of 5 stars
4.8 of 5
Pablo M. Spain
16 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Thanks all was great and the wife loved it.
Bouquet 9 roses
Bouquet 9 roses View product
20 Review
Revi rating: 4.5 out of 5 stars
4.7 of 5
Stuart F. Russia
13 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Flowers arrived on time and in perfect condition, and smelling fresh. most of all my wife was very happy.
Basket of 25 Roses
Basket of 25 Roses View product
2 Review
Revi rating: 5 out of 5 stars
5 of 5
Ruud v. Netherlands
13 Feb 2025
Revi rating: 4 out of 5 stars
4 of 5
The delivery was in time, but it took some explanation by several phone calls although I had given the Google Maps Location, so my surprise to the recipient was a bit disappointing.
The flowers itself were perfect !
Happiness Bouquet
Happiness Bouquet View product
80 Review
Revi rating: 5 out of 5 stars
4.9 of 5
Anonymous United Kingdom
9 Feb 2025
Revi rating: 5 out of 5 stars
5 of 5
Great service and lovely flowers
Lilies and Gerberas
Lilies and Gerberas View product
11 Review
Revi rating: 5 out of 5 stars
5 of 5

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Business activity
  • Last review received: 1 day ago
  • Last review in English: 4 days ago
  • 639 reviews in the last 12 months
  • Domain validated
  • Automatically request reviews
  • Additional functionalities
  • Answer 100% of negative reviews in the last 12 months
Review transparency How this company collects, verifies and moderates its reviews
Multi-source reviews

Combined rating: 4.8/5 from 2,089 reviews

  • Revi: 4.8/5 (2,061)
  • Google: 4.4/5 (28)
4.8
Excellent
Revi rating: 5 out of 5 stars
2,089 reviews
5 stars
1,902
4 stars
91
3 stars
21
2 stars
13
1 stars
62
How is the Revi Score calculated?

The Revi Score is the weighted average of published reviews — verified and unverified — giving more weight to recent ones. Some reviews may remain visible without affecting the score.

Of the 2,089 visible reviews, 2,061 are verified by Revi (linked to an order) and 28 have no direct verification.

About teleROSA

Spain Spain
teleROSA | Spain’s highest-rated online florist among the major flower delivery platforms. Since 1999, helping people send emotions across Spain with fresh flowers, same-day urgent delivery in thousands of locations, and genuine human customer care that is hard to find today. Thousands of real customer reviews support our outstanding 4.6 to 4.8 out of 5 rating, along with unique touches such as personalized message cards and our exclusive Video Message service.
Where we are
Ratings